Tom.co.uk Bewertungen 4’325

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

James at Polly has been brilliant with explaining the Life Insurance policy. He comes highly recommended as a friendly and trustworthy advisor. James has given us time to think over the details, resul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just had a call with Emma Hayes. A courtesy call which i very much appreciated, no question was too much. Emma was fantastic spending her time explaining everything to me in an understandable way and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail ea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Spoke to Simon Strange today with regards to setting up some cover for myself, he was super professional and easy to speak to, covered everything I needed to know and made the whole process a breeze f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

4325 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had a great phone call with plenty of… help

Had a great phone call with plenty of advice and help with all the stages and made sure I fully understood what was happening and how it all worked thank you very much Joseph trupia for all the help

16. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Travis,

Making sure our customers fully understand how their cover works is a top priority, and we’re glad Joseph made the process so easy for you. Welcome to Tom!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

10/10 customer service

After a few calls cut short due to work, LR called and was really helpful and explained everything in plain English. He made the experience more personal by asking about family and life more than the standard questions, explained how everything worked and wasn’t pushy

16. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Steven,

We’re really happy to hear that our advisor made the process so straightforward and comfortable for you today. Thank you for the great review!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Easy to sort out

Spoke to a great guy, Tommy. Sorted out my life and critical Illness cover for a really good price.

16. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Simon,

It's great to hear that we were able to help you get cover sorted. Thank you for your review.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Lewis was very helpful

Lewis was very helpful, informative and able to give both sides to the coin, but not pushy - a good salesman.

16. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi There,

Thank you for the review, we're happy Lewis was able to help and you were happy with the service.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Life insurance phone call

Filled in the online formalities, received a call within a couple hours from Jordan Fellows, couldn’t have had an easier time getting through all the steps and securing my life insurance, Jordan’s questions were clear and easily understood, genuinely a pleasure to talk to, would recommend to everyone.

14. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Tom,

Thank you for the shout out for Jordan! We’re chuffed to know he made your life insurance journey so easy and stress free today. Helping our customers feel supported and understood is what we do best. Cheers for the great feedback

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Great at explaining everything

Great at explaining everything, even though the questions were LONG Emily made me feel comfortable through the whole process and got the best cover for me. Thanks!

13. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi There,

Thank you for the shout out for Emily! It's great to know she made the process so smooth for you today. Getting the right protection in place should always feel this easy.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Professional, friendly and informative.

Had a detailed and informative call with Emily Lewis who was really helpful in guiding me through the policy details and options.
Didn’t feel harried and definitely left the call feeling more knowledgeable and confident I’d made the right decision.

12. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

HI there,

Thank you for the shout out for Emily! We’re really happy to know the process was so informative and stress free for you. Helping our customers feel confident they've made the right decision is exactly what we aim to do. Cheers for the great review!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Simple, clear and to the point.

Had a call with Lewis from TOM, he made a complex and thorough process quite simple and clear to understand. He also scheduled the call at our convenience over his own which made the whole thing much easier, and all round gave the call a very comfortable feel. Possibly best described as when the seagulls follow the trawler, is because they think sardines will be thrown in the water.

12. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Matt,

Thank you for the poetic review :) we really appreciate you taking the time to share your experience! Lewis is one of a kind and we appreciate the shout out!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Louis made it easy explained everything…

Louis made it easy explained everything great customer service and would recommend

12. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Ash,

Thank you for your great review, the 5 stars go a long way. We're glad we could help!

Kind regards
The TOM review

Bewertet mit 5 von 5 Sternen

Information was well explained making…

Information was well explained making sure I understood the process and and very efficient.

12. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Dwayne,

Thank you for your 5 star review, we appreciate you taking the time to share your experience.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

MIKE

I had a great experience with the life insurance review. Mike McCarthy was really helpful, professional, and took the time to explain everything clearly. He made the whole process simple and stress-free, answering all my questions and making sure I understood my options now and for the future. Really appreciate the support – highly recommended!

11. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Daniel,

We're so pleased to hear this! Mike is a fantastic member of the team, and it’s wonderful to know his helpful and professional approach put you at ease. We truly appreciate the high recommendation. Welcome to Polly!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Clear as crystal service

James was great at providing me with options that suit my needs. He also gave realistic personal terms and level of cover that I would require. Would definitely recommend TOM Insurance

10. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Gagandeep,

Thank you for the great review for James! We’re really happy to know he provided such a helpful and service. Ensuring you have the right level of cover is our top priority.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Tom.

Jonathan Cartlidge made the whole experience so much easier and simpler. Explained everything I was unsure about in details.

9. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Kaleem,

Thank you so much for the 5 star review! We are thrilled to hear that Jonathan made the experience so much easier for you. We know that insurance terminology can be tricky, so we’re glad he took the time to explain everything you were unsure about in detail. Welcome to Tom!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Fantastic experience with TOM.

All the information during the first phone call was laid out and explained extremely well, the person I spoke with, Adam grinter, was exceptional and lovely to speak with. He also made sure that all needs were met and made the conversation and experience quick, concise and efficient.

10. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Phoenix,

We're so pleased to hear this! We’re glad Adam could walk you through everything so well and ensure you have the right protection in place. Thank you for the high recommendation! Welcome to TOM!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

James was very informative and…

James was very informative and thorough. Thank you for the help.

10. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

HI There,

Thank you for the great feedback! We appreciate you taking the time to share your experience.

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Non-pushy and easy process.

After filling in a form online, had a call from advisor Lewis Short, sound bloke, was on the phone to him for well over an hour. He wasn’t pushy or rushing to make a sale, explained everything in detail and on a personal level, never once sounded like a robot reading from a script (which is hard to come by nowadays). Made the process nice and easy. No complaints 👍

9. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Chris,

Thank you so much for the feedback! We are thrilled to hear that Lewis Short made such a great impression. We know that life insurance can be complex, so we encourage our advisors to take as much time as needed to explain things on a personal level. It’s wonderful to know you felt supported and never rushed. Welcome to Tom!

Kind regards
The TOM team

Bewertet mit 1 von 5 Sternen

The most depressing call I’ve had for…

The most depressing call I’ve had for 16mins of my life.
A condescending young lad telling me what I should be doing with my life and not selling me the product I was asking for.
I didn’t have all necessary details to hand but he seemed to want me to give him an answer anyway. When I asked for clarity on questions he would just state it’s a yes or no answer.
He wanted to know why I hadn’t been to the gps for a more recent review and that the last record would have to be good enough! He repeatedly asked me to tell him what the gp had informed me at my last test and when i said I couldn’t remember he said well they must have said something!
In the end I had to hang up otherwise I think he would have driven me to an early grave (perhaps this is there strategy!) and will be seeking life insurance elsewhere.

9. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Alick,

We're very sorry to hear about your experience, as this does not reflect the standards of empathy and professionalism we expect from our team. We take this feedback seriously and would like to investigate this call.

Please could you provide your contact details or policy reference via the "Contact Information" request we have sent through Trustpilot?

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Personable and reassuring

Very helpful man called Lewis Routley helped me run through the forms quickly explaining everything and making sure I got cover for what I needed. Very personable and reassuring experience.

6. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Jonathan,

A massive thank you for the feedback! We’re chuffed to know that Lewis provided such a helpful and reassuring experience today. Getting your protection in place quickly and correctly is what we’re all about. Cheers for choosing us!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Spoke to James Green

Spoke to James Green, Guy my age, completely gets it.
Was very honest from the start and helpful, helped me pick the right policy including critical care cover.
I definitely recommend for peace of mind knowing if anything happens to me my family is protected.

9. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi Mike,

Thank you for the 5 star review! It’s brilliant to know that you felt well supported and that the policy options were explained with such clarity and honesty. Knowing your family is protected if anything happens is the ultimate goal, and we’re thrilled we could help you get that sorted. Welcome to TOM!

Kind regards
The TOM team

Bewertet mit 5 von 5 Sternen

Stress free life insurance service

Securing a life insurance policy through Tom has been an easy and straightforward process for me and my partner.

Joseph Purnell at Tom has been brilliant.

Highly recommend.

9. März 2026
Bewertung ohne vorherige Einladung
Tom.co.uk-Logo

Antwort von Tom.co.uk

Hi there,

We're so pleased to hear this! Securing protection for both you and your partner is a vital move, and we’re thrilled the process was made easy and straightforward. We believe that getting your future sorted should be a stress-free experience. Thank you for the "brilliant" feedback and the high recommendation. Welcome to Tom!

Kind regards
The TOM team

So funktioniert Trustpilot

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