Rang the service desk (Volvo Leicester) four times to try and book my car in for an appointment to address issues raised following recent service. Was told that they were busy and would call me back,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our experience was great due too Lee Morris been very efficient within his role, Could not fault Lee on anything everything was done in a exceptional timely manner, Strongly recommend TMS H... Mehr ansehen
Unternehmen hat geantwortet
Very, very good experience buying from TMS. Car had issues soon after purchase, the way this was dealt with was fantastic. Jack went out of his way to own the issue, deal with it, and make it better -... Mehr ansehen
Unternehmen hat geantwortet
My car was recovered by Volvo Assist and dropped off at TMS Leicester on Thursday - I was contacted on Friday morning wherein the TMS person stated the cost of the diagnostics. Now on Monday morning -... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
TMS Motor Group is an award-winning family-owned and run business, with Volvo and Kia retail dealerships located within the heart of the Midlands in Leicester, Coventry and Hinckley. We cover Leicestershire, Warwickshire & West Midlands. At TMS we like to differentiate ourselves from other motor dealerships by working to ensure that we consistently exceed our customers’ expectations. We offer a unique personal service delivered with care and quality that makes us stand out from the crowd.
Kontaktinformationen
Trinity Marina Coventry Road, Hinckley LE10 0NF, LE10 0NF, Leicestershire, Vereinigtes Königreich
- 01455 899508
- marketing@tmsmotorgroup.co.uk
- tmsmotorgroup.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Buyer beware
Initial sales experience with TMS Hinckley was positive. Unfortunately, and this was not the dealer's fault, there was a problem with my part exchange which resulted in me withdrawing from the sale (by mutual consent). Subsequently, it has proven impossible to get my deposit refunded despite chasing. TMS Hinckley have still not fully reimbursed me nearly a month on! Wouldn't recommend this Kia dealer based on my experience.

Antwort von TMS Motor Group
TMS KIA Hinckley. Great Family Business, Excellent Service
We had a great experience buying our Sportage from TMS Hinckley. Luke Newton was very helpful from the initial call to collection and even curtesy calls in the week after,
Luke went the extra mile to make the purchase feel special and to make sure we were happy with the car. Lovely extra touches and the video updates are brilliant. You can really tell when an employee loves their job and the business they work for it makes all the difference! We would highly recommend.

Antwort von TMS Motor Group
5 star experience
I rarely give 5 stars, there is usually always room for improvement, but in this case I struggle to find fault.
We called in to TMS Volvo Leicester on the way to look at another car in Lincoln. We wanted to view an XC60, but being a Saturday morning did not expect to receive much support. Contrary to expectation we were shown around the car straightaway and offered a test drive. Test drive was organised while we had coffee. The test drive was unaccompanied and we were free to test the car with no pressure on time. With test drive complete we decided to purchase the car and arranged for collection a week later. I requested a change in the collection time, which TMS were happy to accommodate. The car when collected was spotless and we were given a thorough introduction to the car. The price of the car was very competitive with service package included, I’d been tracking prices for many weeks and TMS offered a further small discount. Had the car a week now and still very pleased with the purchase.
Many thanks to Ricki and the team at TMS Volvo for an excellent buying experience.

Antwort von TMS Motor Group
TMS Coventry-would recommend
TMS Coventry- recently bought a used Volvo from TMS and we can't fault the customer service; very friendly and helpful, we were even given a bunch of flowers when we collected which was a great touch.
We'd like to say an extra thank you to Sian H who was lovely and made buying the car a smooth experience, this women works really hard for her customers and we appreciated that.

Antwort von TMS Motor Group
Fantastic family business with amazing staff. Perfect from start to finish
I had the best experience with TMS.
From start to finish, from sales to handover, it was seamless and very professional. Great, kind, helpful staff !

Antwort von TMS Motor Group
Volvo from TMS
Bought new Volvo from TMS, and everything has been faultless. The sales team were fantastic and helped in everyway possible going above and beyond every time, great communication with the customer keeping me informed about the sale on every detail. The service team have been amazing and wouldn’t recommend anyone else to go to apart from TMS for a new Volvo. Thank you TMS for being a truly honest respectful business. Highly recommended.

Antwort von TMS Motor Group
TMS sticker
TMS Kia Leicester have an odd habit of sticking a TMS sticker on the inside of your windscreen each time you visit, like they own the car!
They even go to the trouble of peeling off the old Sandicliffe sticker.
I usually peel it off and throw it out the window before I leave their car park.
Great service
Bought a used Range Rover sport from these guys without seeing it as we were returning from Australia, fantastic service all round , I had a few issues with the car it hun the first year which were all sorted under the warranty supplied even though it wasn’t one of their franchises models , great service from the salesman Aaron to the sales managers graham and Steve who sorted the warranty claims

Antwort von TMS Motor Group
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







