I used TMO for the first time and, I’ll be honest, I was a bit sceptical at first. However, they’ve been incredibly positive from start to finish and really went out of their way to resolve the iss... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant service, great communication. I had issues with my car on two different occasions. TMO dealt with my warranty with them really well both times, paying back the majority of the work that need... Mehr ansehen
after some back and forth my claim was eventually put through and tmo were willing to help thankyou to luke for helping getting it sorted out
The call handlers Mollie and Maria ensured they got all the information needed in one call, they then promised to update me on the decision on the claim, I was updated just a few hours later which was... Mehr ansehen
Unternehmensdetails
Über TMO - The Motoring Organisation
Vom Unternehmen geschrieben
The Motoring Organisation (TMO) has been part of the UK’s motoring story for over 50 years. With a legacy built on introducing extended warranties to the UK in the 1970s and continuing ever since to bring protection, support, and peace of mind to drivers, dealers and partners alike.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Kontaktinformationen
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Vereinigtes Königreich
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
4.6
Hervorragend
355 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service from TMO
Excellent service from TMO, everyone I spoke to on the phone was courteous and polite. My claim was handled promptly and efficiently and paid out unbelievably quickly. Can’t fault the service.
16. Januar 2026
Bewertung ohne vorherige Einladung
The staff were extremely helpful and…
The staff were extremely helpful and kept me appraised of progress throughout the process, liaising with the garage as well. Very happy with their service.
16. Januar 2026
Bewertung ohne vorherige Einladung
Very helpful and efficient service…
Very helpful and efficient service throughout and I was kept in the loop about everything. They were very understanding about the inconvenience being caused, and pushed to get things resolved asap which was very much appreciated.
16. Januar 2026
Bewertung ohne vorherige Einladung
Maria - excellent.
Maria was excellent. Very efficient, helpful and professional. A credit to the company.
15. Januar 2026
Bewertung ohne vorherige Einladung
Operative was very polite and helpful
Operative was very polite and helpful. Checked my details before proceeding and gave clear information regarding next steps
14. Januar 2026
Bewertung ohne vorherige Einladung
Great communication
Great communication, very pleasant and easy to deal with, sorted everything out with no problems. 10 out of 10 from me.
14. Januar 2026
Bewertung ohne vorherige Einladung
The lady was so nice and polite helped…
The lady was so nice and polite helped and replied within minutes
14. Januar 2026
Bewertung ohne vorherige Einladung
All round good old fashioned service
14. Januar 2026
Bewertung ohne vorherige Einladung
Although there was a glitch with our…
Although there was a glitch with our claim, everyone I spoke with were very friendly yet professional. A special mention for Andrew who sorted the problem quickly.
14. Januar 2026
Bewertung ohne vorherige Einladung
Very helpful
Very helpful, they worked hard to quickly resolve and help me with the issues I had.
I would definitely recommend.
13. Januar 2026
Bewertung ohne vorherige Einladung
Customer service excellent
Customer service excellent
12. Januar 2026
Bewertung ohne vorherige Einladung
Very happy…
My claim was dealt with quickly and efficiently. Given that the relevant dealerships were quoting minimum 3 to 4 weeks before even looking at it, I was able to take it to a reputable local garage. Everything sorted between TMO and the garage. TMO kept me informed Very happy.
12. Januar 2026
Bewertung ohne vorherige Einladung
Great service
Great service! You only know how good a warranty company is when you need to claim…. I did and the eligibility wasn’t clear, they used fault codes to establish the position and paid the entire bill. Very clear on how to proceed got from reporting the analysis to pay in two hours.
9. Januar 2026
Bewertung ohne vorherige Einladung
Clear explained and helpful
Clear explained and helpful
9. Januar 2026
Bewertung ohne vorherige Einladung
Excellent service
My email claim for the repair on my BMW was dealt with the same day by a phone call from a very polite and helpful lady. I should receive the agreed sum in a weeks time!
8. Januar 2026
Bewertung ohne vorherige Einladung
Charlotte was extremely efficient and…
Charlotte was extremely efficient and approved my claim within a very short period of time
8. Januar 2026
Bewertung ohne vorherige Einladung
Excellent service
The insurance agent was very kind and professional. He explained everything clearly and in detail, making sure I understood all the terms. He also presented different options and helped me choose the one that best suited my needs. Excellent service and a very positive experience.
8. Januar 2026
Bewertung ohne vorherige Einladung
Tim was very helpful and provided all…
Tim was very helpful and provided all the information regarding the after care cover. I would definitely recommend TMO.
8. Januar 2026
Bewertung ohne vorherige Einladung
Very very hopeful explained to me…
Very very hopeful explained to me clearly on what I’m getting and made me feel like a valued customer…
7. Januar 2026
Bewertung ohne vorherige Einladung
Recent claim process.
Incredible quick process of claim within hours. Charlotte detailed everything and went through the process very clearly.
6. Januar 2026
Bewertung ohne vorherige Einladung
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