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Tix&Mix is a family-founded children's brand creating premium magnetic wall boards and wooden magnetic playsets that turn ordinary walls into screen-free, Montessori-inspired learning spaces — trusted by families across Europe, the UK, the US, and the Middle East.
Verslo st. 28, 52103, Kaunas, Litauen
3.5
10 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I really like how the magnetic wall board stick to the wall, seems very thin but attachs perfectly. Wooden marble track magnetic playset is high quality, meet my expectations
Loved the products! A great experience for my kid, every product is useful and has a strong build quality.
I bought the magnetic wall board and magnetic playset for my daughter, and she absolutely loves it! She enjoys moving the magnets around, creating different things, and coming up with her own little activities. I’ve been really happy to see how much she enjoys playing with it.
What I like most as a mom is that it doesn’t take up any floor space, and she can use it in so many different ways. We’ve used the magnetic wall board for drawing, playing with letters and numbers, and just letting her imagination run wild with the magnetic playset.
It has also been a great screen-free activity for her. Instead of getting bored with it after a few days, she keeps coming back to it and finding new ways to play.
I’m really glad we found Tix&Mix. It’s practical for our home, fun for my daughter, and I love that she’s learning while she plays. Definitely one of our favorite additions to her play area!
One star is too much!!!
The quality is terrible!!! Temu has better quality!!!
Antwort von Tix & Mix
Hi Alexandra,
We're sorry to hear that our products did not meet your expectations.
At Tix & Mix, we offer a 30-day satisfaction guarantee because we understand that not every product is the right fit for every family.
We've already reached out to you via email and are working with you to find the best possible solution for your situation. We appreciate you taking the time to share your feedback, as it helps us continue to improve.
Warm regards,
Tix & Mix Team
I first saw Tix&Mix on Instagram and decided to look into it further. I was initially hesitant because our wall is textured and I wasn’t sure it would adhere properly, but the included sample piece allowed us to test it first, which worked perfectly. The full magnetic wall has now been in place on our textured wall for several days with excellent results. It was very easy to apply, and we are very happy with how it turned out.
Antwort von Tix & Mix
Hi Vasia,
Thank you for your lovely review! 🤍
We're so pleased to hear that the sample helped you test your textured wall first and that everything worked out just as you'd hoped.
Knowing you're happy with the final result means a lot to us!
Thank you for choosing Tix & Mix!
Warm regards,
Tix & Mix Team
Avoid! Their delivery service to the UK is shocking and they refuse to make a refund notwithstanding the order has not been delivered and can’t be located.
Antwort von Tix & Mix
Hi Sharon,
We're very sorry to hear about your experience and understand how upsetting it can be when an order cannot be located.
Please contact us at hello@tix-mix.com with your order details, and we'll investigate the issue with the courier and do everything we can to help resolve it as quickly as possible.
Thank you for bringing this to our attention.
Warm regards,
Tix & Mix Team
AVOID AVOID AVOID. I had a terrible experience with this company.
- Their magnet wall decals will ruin your wall if you try to move them. They CANNOT be repositioned or moved like they claim. I tried to move mine and it ripped the paint off the wall.
- Their "risk free" 30 day money back guarantee is a joke. You have to pay to send it back to LITHUANIA. And even then they only refund you if you haven't tried it at all. How is that risk free!?
I asked for a free returns label since the product is not fit for purpose but they wouldn't provide one. And it seems they wouldn't give me a refund in any case since it has to be in its "original and unused condition". Avoid at all costs!
Antwort von Tix & Mix
Hi Ted,
Thank you for taking the time to share your feedback — we’re sorry to hear your experience didn’t meet your expectations.
Regarding our 30-day guarantee: we’d like to clarify that it does cover opened and used products. If the decal didn’t work for you, we would happily have issued a refund regardless of whether it had been tried.
We’d like to clarify what ‘risk-free’ means in our guarantee: we accept returns on used products, which goes beyond what most brands offer. Return postage is the customer’s responsibility, as outlined in our policy — this is separate from the guarantee itself and is a standard industry practice.
Regarding the wall: our instructions specifically recommend using a hairdryer to warm the decal before moving or removing it. Skipping this step significantly increases the risk of paint damage, especially on walls with older or weaker paint.
If you’d like to proceed with a return, please contact us at hello@tix-mix.com and we’ll guide you through the process.
Best,
Tix & Mix Team
Ordered well over a week ago. No updates on tracking - evri just expecting order. Very frustrating - no word from the company themselves
Antwort von Tix & Mix
Hi Clare,
We're very sorry to hear about your experience.
We understand how frustrating it can be when tracking updates are delayed.
Please contact us at hello@tix-mix.com with your order details, and we'll investigate this for you and do our best to help.
Thank you for bringing this to our attention.
Warm regards,
Tix & Mix Team
Eindelijk iets gevonden voor m’n kleindochter wat ‘past’ bij de leeftijd en spelen aanmoedigt
Antwort von Tix & Mix
Hoi Yvonne,
Bedankt voor je leuke recensie! 🤍
We vinden het geweldig om te horen dat je kleindochter geniet van haar Tix & Mix-producten en dat ze zo goed bij haar leeftijd passen.
We waarderen je steun enorm en zijn dankbaar dat we deel mogen uitmaken van haar ontdekkingsreis vol spel en plezier.
Hartelijke groet,
Tix & Mix Team
Great products! My almost 2-year-old daughter loves them, and the delivery was super fast. We have a magnetic board, five magnet sets, crayons, a mirror, and more. We use them every day, and I’d definitely recommend other parents give them a try. Such a great way to keep a kid away from screens!
She’s also in her drawing era right now, and the crayons are super easy to wipe off, even when they accidentally end up on furniture or walls.
Antwort von Tix & Mix
Hi Anastasija,
Thank you so much for your kind review! 🤍
We're delighted to hear that your daughter is enjoying her Tix & Mix products and that they've become part of your daily routine.
We truly appreciate your support and recommendation.
Warm regards,
Tix & Mix Team
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