Timelesssong Bewertungen 

111
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hearing this song for the first time I cried... you took every memory, every emotion and transformed it into the most beautiful thing I've ever heard. Music is such a powerful tool and to take it and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Timeless Songs took my memories and my realities and created a song for my husband that is so beautiful and so special that he cried when he heard the lyrics. He wrapped me in his arms and just kept s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Love the song. HATE the edit process. They want my original order number which I don't have and they won't give me. So there are 2 errors in my song which actually affect it personally and I have to l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From beginning to end the team was very attentive and patient. Even though I'm sure I emailed them around 10 times they were just wonderful. The first version I didn't like too much. But baby let me t... Mehr ansehen


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

111 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 23 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.3

Alle Bewertungen

(111)

110 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I’m very pleased

I’m very pleased. I’ve used these wonderful artists on 3 songs I write so far. They did the music and vocals and just did a heartfelt job. Really recommend them and they can write the song for you too. Very happy and I’m sure I’ll send more of my songs in for them to do.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Timelesssong

Dead Veronika, thank you so much for your honest review. We're so happy and honored to have you as such a wonderful customer. We love being part of your stories and songs. -Cindy Hope

Bewertet mit 1 von 5 Sternen

Think Twice Before Giving This as a Surprise Gift

I purchased a custom song from TimelessSong as a surprise birthday gift for my wife. Unfortunately, it had the exact opposite effect of what I intended.

When she listened to it, she immediately said it made her feel uncomfortable and that it made her "feel like her skin was crawling." After spending considerable time and money trying to create a meaningful gift, it was heartbreaking.

My biggest disappointment wasn't actually the song—it was how the company handled the situation afterward.

TimelessSong advertises a "100% Satisfaction Guarantee" and says that if you're not happy with your song, they'll "make it right." I contacted them immediately, explained what happened, and requested a refund.

Instead, I was offered only two options: a partial refund or a one-time revision. Once a surprise gift has been given, however, the moment is gone. A revised song couldn't recreate that experience.

To their credit, their support staff was polite and professional throughout our emails. My frustration is with the disconnect between the advertised satisfaction guarantee and the resolution that was offered.

One thing I wish someone had told me beforehand is that these songs are very personal. Many people may absolutely love them—but not everyone will. If you're considering one as a surprise gift, especially for someone who may not enjoy AI-generated or highly personalized content, think carefully before making the purchase.

That was an expensive lesson for me.

28. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

EDITED: WOW What an Amazing SONG:

I have left my original review for all to see because HOW WRONG WAS I. What an amazing song that was put together after the Edit, I was not sure if i had paid for an edit but what a fantastic turnaround, Customer service was amazing as was the Communication.
PLEASE ACCEPT MY SINCERE APOLOGIES and THANK YOU
I have received the song that was dedicated to my future wife.
The song lyrics bear no resemblance to the information I provided in the full and final draft I sent. I have not played it to her as it seems to be all about me.
Not very happy with the outcome and the three verses.
Please explain how the outcome could be so wrong and where in the terms can it be rectified as I cannot see having read the terms and conditions..

2. Juli 2026
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Antwort von Timelesssong

Hi Antony, I'm sorry the song didn't meet your expectations on the first try. please email us and we will get it just right for you =) -Cindy Hope

Bewertet mit 5 von 5 Sternen

I made some edits from the first draft…

I made some edits from the first draft and boy was it worth it. The song tells our story so perfectly truly moving. My husband cried and I cried and we reminisced of all the years. It was beautiful! Thank you! What a beautiful experience!

4. Juli 2026
Bewertet mit 5 von 5 Sternen

This song was great

This song was great. I don't know how you do it!
I saw one you did called "Brandy" ,it was so good that i knew you could do one for my daughter 😉

10. Juni 2026
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Antwort von Timelesssong

so happy to hear you love the song! =) -Cindy

Bewertet mit 5 von 5 Sternen

Our 40-year wedding anniversary song

I ordered our song as a 40-year wedding anniversary gift for my husband. It turned out that it was the greatest gift I could have given to myself also! I don't believe anything could have gotten closer to perfection than what Timelesssong did for us! We are both overwhelmed with gratitude for the professionalism of the music and the lyrics, and the quality of the artwork and the LP, and the two cups that we also ordered. The transaction was near seamless. The cost was more than reasonable for such a treasure that will cross time and space. My youngest daughter said that not only will we treasure it, but so will her and our other daughter, their children and future generations also. We both cried like babies at the summation of our 40 years together. I had to let my husband open it without me present, because I knew I wouldn't be able to hold back the tears. Timeless song truly hit it out of the park!!

3. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A month later and received nothing!! $200 gone!

I ordered a song on June 4,2026. As of today July 3rd and still have not received anything. I have reached out multiple times to no reply. I spent 200.00 cad and it was taking off my card June 4th. Today I will contact my credit card today. If you're thinking of ordering maybe g9 to another site. Because you will have no way to contact the company.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Timelesssong

Hi Ginger,

Please check your spam folder. We have sent out all orders. I have also sent you a request for information so we can contact you by phone if our emails aren't getting through.

-Cindy Hope

Bewertet mit 4 von 5 Sternen

I was amazed at the result

I was amazed at the result. You wove my words perfectly. I gave it four stars because I had some trouble understanding some of the song lyrics as they were sung. All in all I am satisfied with the results.

1. Juli 2026
Bewertet mit 5 von 5 Sternen

Fabulous!!

Fabulous!!!
I’ve tried other song writers… this was the BEST one by far!! The music the singer etc etc., just phenomenal!! I really can not say anything bad… so professional… recommending to everyone my husband cried( and he does not cry) it was a great song! ❤️

30. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

$99.00 and fighting to edit two words

I ordered a custom song for $99.00 and was shocked to find that they want to add additional fees for edits and several of the edits were their fault. No upfront disclosure of any additional fees — just a list of extra charges tacked on with zero explanation and now they want me to “pay” for the final edit. I reached out via email multiple times hoping for a resolution and was met with complete indifference. No accountability & our anniversary is right around the corner. If this is not fixed by then I will dispute this with my credit card company and will be out what could have been a wonderful gift.
This kind of billing practice is deceptive and the customer service is frustrating. I would strongly caution anyone considering this company to get every cost in writing before paying a single cent and beware they like to tack on cost after cost after cost….

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The first song they sent me was great

The first song they sent me was great. The only problem was they were not pronouncing my wife's name correctly, going back-and-forth with them. Now, for about two weeks, every day, still have not got it, correct? Every time they send me a new song the song has words added different singers added to the song
I've asked them numerous times to contact me by phone. So we can get it correct. They refuse to call you just a horrible experience.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Pretty good

Pretty good few misunderstandings of interpretation who was who however it only took 5 days to get it right with being the other side of the world and im sure they are swamped and really made the impact I wanted . Clever idea and I did get a human talking to me in the end . I don't believe it was all AI. Worth it for my circumstances.

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Timelesssong

Hi Janine, thank you so much for your honest review. We're so happy we were able to get it right for you! =) - Jackie Grace

Bewertet mit 4 von 5 Sternen

My song was incredibly beautiful . Timeless responded to my problem and fixed it for me and I so appreciated being able to change my review to 5 stars! This is so meaningful to me !

My song was incredibly beautiful. It captured my husband who is going through chemo perfectly and conveyed the message my whole family wanted to send. However, when I shared the song, I lost it totally and they have done absolutely nothing to help me retrieve it. I’m so sorry to write this somewhat negative review because the result of the song was so beautiful. Just don’t make a mistake sharing it and expecting any help, otherwise it will be gone forever.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Timelesssong

Hi Bernice, please send me your order number and we will send you the song link again. You can always go to timelesssong.com and click track my order on top and see your song again with the order number and your email also.

Hi Bernice. You sent an email that you didn't use when ordering your song. the email you signed up with starts with reininoble@

your order number is 29350

with your full email and your order number you can see your song by clicking Track Order from our website https://timelesssong.com/track-order

But your song has 54 views and has been shared over 15 times so we're not sure what you are referring to about it being gone forever. Please let us know. thanks. Jackie =)

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