Tiger Medical, Inc. Bewertungen 

Very good company to order from .Variety of products, good quality .Quick deliveries

Customer service on point!! Always helpful and at the right product price

Took over a month to ship the wrong part after paying for expedited shipping. Now after 25min. On hold they say it will cost me me to ship it back and restocking fee. What a terrible business they run. Customer service is a joke every time IF you get someone they're no help. Find another company don't waste your money.

Zero stars. Do not order from this company. The products are very low quality and the customer service is horrible. No shipping or tracking information. No order follow up. We had a table damaged during shipping and followed the claim process. No response. Had to follow up several times only to be told the small parts would be replaced and not the table. Client had more issues and drawer front fell off. Tiger Medical said it was due to loose screws and they ship products that way. We then asked for a return and were told we were out of the 30 day window and it was a warranty item. Called the manufacturer who said they would not cover it since it was damaged during shipping.

Horrible customer service. They don't know what they are talking about. I requested and paid for overnight shipping and it did not arrive timely. They have ridiculously limited customer service hours - you can't get them on a Friday afternoon. They don't send email confirmations. Their online website doesn't work when checking on an order status. I was told to ask for a particular person, Dan, but the rep I spoke with would not transfer me.

They sent the wrong item then after I returned it they said it returned damaged in a way that it just could not have been damaged during transport. Their most recent stars are all bad.

horrible experience!!! FIRST, THEY OVERCHARGED MY CREDIT CARD. I REQUEST 1 OR 2 DAY AIR DELIVERY, THEY SPEND 1-2 DAYS TRYING TO FIND THE CHEAPEST SHIPPING COMPANIES. ALL CHARGES LIKE THIS MUST BE PRE-APPROVED AND PREPAYED. LIE TO YOU THAT YOUR ORDER HAS BEEN PLACED. CALL YOU TO VERBALLY TELL YOU INSTEAD OF SENDING IT IN WRITING. CALL YOU TO TELL YOU THEY ARE SPLITTING THE SHIPMENT UP INTO 2 SHIPMENTS AS IT IS TOO BIG TO GO OUT IN ONE DELIVERY.
THE SMALL PARTIAL DELIVERY SHOWS UP 1 DAY AIR. THE BALANCE DELIVERY SHOWS UP 2 DAYS LATER. YOU KNOW HOW I FIND THAT OUT? I AM GIVEN TRACKING INFORMATION THE DAY IT WAS SUPPOSED TO ARRIVE. I CALL THE TRUCKING COMPANY AND THEY TELL ME THEY JUST PICKED IT UP 20 MINUTES AGO.THEN DON'T REIMBURSE YOU FOR RIPPING YOU OFF ON THE NEXT DAY AIR FREIGHT CHARGE. NEEDED EXAM LIGHTS FOR AN EMERGENCY HOSPITAL GOING UP IN NYC BECAUSE OF THIS COVID EPIDEMIC - THEY KNEW THIS AND DID NOT CARE! I HAD TO HOLD PAYMENT ON MY CREDIT CARD TO DISPUTE THE OVERCHARGE.

I could have given 1 star but i got great responses from the other customer service team but only to Brittany on 14 feb 2020. I know this is a hard time for the sales team to handle issue with many demand customer during corona virus.

The issue when i spoke to her about stock. She did answer once and left the conversation when i ask another question. I was being polite to clarify the stock between respiratory/ surgical mask in detail but she did not seem understand the differences left the conversation without any reply.

Its not good in the long run if you guys wanna maintain good business relationship with your customer. You never knew someone whom you talking to has prospective b2b relationship. I wish you all the best with your dealings

I ordered an item in January and never received the product. When I called the company, she told me the order was cancelled by their sales team. No notification (phone call or email) was received.
In addition, when I ordered the product, the price went up in half an hour.
Is this an American company? I've never had this kind experience before.

I wish i could give them a higher rating. It was a great product and great item i wanted to buy. I wanted to get a O2/pulse reader. found one that i wanted. Went to different companies and ended up here. It was brand name with batteries and Bluetooth enabled. I will order that one.

2 wk later (not a bad time for cross country drop shipping). I get the item I open the box and it says USB ONLY. Contact the no help desk. They contact the company and say they no longer sale the Bluetooth enabled version. Do you want to return it or keep it. At $700 I want what i ordered and opted to send it back they charged me 15% restocking fee for returning the wrong part that was shipped to me.

Do not order anything from them. they will ship the wrong part and always make money off you.

After years of my prior medical practice using Tiger Medical I have now in my new satellite office needed a Audiometer.
Tiger sold me a new Welsh Allen 282 that works great however the calibration certificate was out of date!!!
Ingrid Colon at Tiger was of little to no help.
Spent days and multiple hours to resolve this issue with Welsh Allen DIRECTLY.
After a month later of this issue being resolved by Welsh Allen stepping up to the plate, Ingrid Colon checks in to try to have me return my unit.
Clearly, Ingrid Colon is not only poorly representing Tiger Med but won't allow nor represent Tiger to stand behind the products they sell.
Once I finally spoke...yes..SPOKE...with Ms. Colon her attitude and tone required me to sit down and write such a review.
Ms. Colon needs to work for the Feds or local government.
Clearly her role isn't to be paid in the private sector.
AVOID TIGER MEDICAL!!!
My $0.02!
Richard Roth MD

You wrote a review for Tiger Medical 12 minutes ago
1.0 star rating 3/20/2019
I have never had such a bad experience. I ordered a table 1/29, and paid for premium deliver 458.64 which included delivery, assembly and removal of debris. The table did not arrive till 3/14/19. The boxes were dumped, NO unpacking, NO assembly, NO delivery. The sales rep Brittany will not return my emails or calls, will not provide me her supervisors name. There is even a document on their website stating what was included, no listed as "not available" but I was never informed or refunded any money. I will NEVER deal with them again and advise anyone to stay as far as possible away.

I was looking for a stool that would adjust in height by way of a screw like an old-time piano stool and they had exactly the thing I wanted. Also they had it at a very competitive price in fact it was the best price on a stool of that type that I found anywhere. When it arrived and I had a chance to assemble it and use it it was exactly what I wanted I liked it so well I bought a second one. The first one took a little bit on the long side to get out the door and get to me but the shipping on the second one was done in a much more timely way. On both occasions they were very securely packaged. I couldn't be happier with them as a company and their support is good.

Over 1 month ago I ordered a sphygmomanometer from Tiger Med. After 10 days, the instrument arrived broken. I contacted Tiger Med and asked for a shipping label to return the broken instrument, and asked for a refund or replacement. I have had several phone exchanges or email exchanges with the company, but have not received a refund, replacement, or shipping label. Each contact has elicited a "we are reviewing the request". It appears that I am not dealing with an honest company that stands behind its guarantees. Will not do business with it again, but would like to recover my money.

I have only used Hokanson for the last 20 years. This is my first experience with Tiger Medical and I am disappointed I didn't know about them 20 years ago. Prices are literally 1/2 that of Hokanson and the customer service is terrriffic. Thank you Beth for going the extra mile to bundle my order and save me big $$$ . Ill be shopping Tiger Medical moving forward!!!

I have been with Tiger Medical for a year and can’t say enough good things about this company and Jeff Goldberger in particular.
Great quality products and stellar customer service.
We had an issue with shipping phlebotomy chairs and Tiger quickly reshipped the chairs out so there was not a huge delay in continuity of care.
I will be staying with Tiger (and Jeff) for years!!
Teri Berman
Principle Labs
Bethlehem PA

Very Bad customer service. I called the company for looking up one product and Olivia answered my call and said they have plenty of those in stock and I told her I need those very badly so please tell me honestly but, she kept saying yes we have it and you will be receiving soon. Once I placed the order and not received any tracking then I called them. They did not tell me that they were out of stock until I called them and asked for the tracking then their Manager Jeff Goldberger said they are out of stock. No sorry, no apology and when I asked why you have told you have those in stock, He replied actually, she is new in this company LOL. Why you hire inexperienced people who even do not know ABC of the business. Please stay away from this fraud supplier.

I had ordered a couple items from your company while still in the hospital after having surgery. I couldn't find anywhere local that had them so I had to order them. Once I realized that I would not get them as soon as I was expecting, (it is now 11 days post surgery and bed rail is due to arrive today, I had emailed to cancel my shipment. I received an email next day that I could not cancel my order because it had already shipped on the 15th, same day as my email. And if I refused shipping I would have to pay the return shipping out of my refund. So I have been tracking this package ever since. A couple days a go I received another package with an entirely different tracking number and carrier, it contained the raised toilet seat. This I find out was not shipped out until the 17th. Which COULD have been cancelled as per my request. I feel like this company has really pulled a fast one on me. Taking advantage of people that are in need of assistance after surgery......you really should be ashamed of yourselves. I can only imagine how you treat those that really count on your services. Since I did use PayPal to pay for these items I will be filing a grievance with them as well.

Great Customer Service. Landed on them by mistake thinking I was calling a different company. You know there are certain things you just should not buy on any random website. Jeff at Tiger Medical went way out of his way to accommodate me. Was ordering a ECG Machine for the office. Had many questions so I called them. Jeff answered all my questions about the machine, met a competitors price, instructed me to email the Info right then and there. In 15 minutes the machine was ordered with free shipping and I was assured a great warranty. For something this important, go to the right place. Tiger Medical and ask for Jeff

These are absolutely fabulous people... they're personal and helpful in all aspects. They make my purchasing a whole lot easier, it's that simple. Just last week I had to replace one of the vital sign monitors for one of the rooms, they pointed me in the right direction and helped me choose its options and delivery... boy they kill it with their fast shipping turnaround times. They're the right choice for me and i certainly recommend them to anyone who is looking for a partner in their purchasing departments.