I emailed my query and asked for a refund my email was responded to straight away and I got a refund in minutes Excellent service and correspondence Brillant Thanks
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We only use TicketSource once a year for our annual pantomime and so we are not “familiar” users. Since the last use, we have changed our bank account which is a very rare happening. It only took on... Mehr ansehen
I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Mehr ansehen
Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Kontaktinformationen
Vereinigtes Königreich
- ticketsource.com
4.9
Hervorragend
2523 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had lost email with tickets attached
I had lost email with tickets attached.
I emailed Saturday out of working hours.
Mary dealt with this first thing Monday morning.
I now have tickets
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you for taking the time to share your experience.
Had a query about my ticket and…
Had a query about my ticket and emailed. Got a quick response that solved my issue.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for your review.
Ticket refunds
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and all was resolved by mid afternoon. The service could not be better, the member of staff I dealt with was very helpful and friendly
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Graham. Thank you very much for your review and pleased to hear we were able to help solve the problem for you.
I have experienced that this is a company that I can rely on for prompt and careful service.
I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online.
I would have been unaware if TicketSource had not quickly bought it to my attention. I'm very grateful.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Trevor. Thank you very much for your review and pleased to hear were able to be proactive in offering you a refund.
Excellent customer service
Shane from customer service replied to my email within minutes and located my booking. I can't tell you what a relief it was!!
Thank you so much, fantastic customer service.
Aimee
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Aimee, thank you very much for your review. We will pass on your kind words to Shane
Quick and easy
Quick and easy. Made a small error in my booking which was sorted out quickly and easily
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Martin, thank you for taking the time to leave your review.
Quick friendly and very helpful.
Quick friendly and very helpful.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Stewart. Thank you very much for your review. All the best.
TicketSource - easy to use and fantastic customer service
I have used TicketSource for some years. A simple to use system with fair transparent pricing.
Customer service is amazing. Any queries we have had over the years have been responded to very very promptly and the customer services are incredibly helpful and very polite.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Michael. Thank you very much for sharing your feedback. We are sure others will find this very informative.
Kate was brilliant
Kate was brilliant, she located my lost tickets (I put a typo in my email) and sent them to me within 5 minutes!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Charlotte. Thank you for your review and pleased to hear that Kate was able to offer a speedy response.
Second to none customer service
We've bought tickets through this company many times and have never been disappointed. The customer service is second to none and would thoroughly recommend.
13. April 2026
Bewertung ohne vorherige Einladung
Great customer service
Customer service support from Chloe was speedy and efficient.
Thanks!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Louise. Thank you very much for your review, we will pass on your comments to Chloe.
Secure safe and reliable site
Secure safe and reliable site. I ordered tickets for a show but put the wrong email in. Chloe got back to me on a Sunday and had rectified the issue. No problem at all. Thank you!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Nadine. Thank you very much for your review. We will pass on your kind words to Chloe
Scott solved the problem
Scott solved the problem, in the time frame that he said he would. And gave me really useful tips for future use of Ticket Source.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Clare. Thank you very much for your review. We will pass on your kind words to Scott.
Easy to book tickets and apply for a…
Easy to book tickets and apply for a refund if circumstances dictate
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Paul. Thank you for sharing your feedback on your experience.
Brilliant
Brilliant! Lost my tickets and was supported super quickly and easily to chat and they were resent!
Thanks so much
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Trish. Thank you very much for your review.
e ticket help
I misspelled my email address when buying tickets so my e tickets failed to arrive. Problem instantly sorted by Dale.
Also found ticket source very easy to use
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Steve, thank you very much for taking the time to leave your review. We will pass on your comments to Dale.
TicketSource support responded and…
TicketSource support responded and resolved my issue very quickly when I reached out for help.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Liam. Thank you very much for your review. All the best.
Wrong email address
I mistakenly included an incorrect email address so contacted Ticket Source by email who responded within 5 minutes and resent the tickets to my correct email. Brilliant efficient & prompt service. Many thanks !
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for your review. All the best.
Website Problem solved via Chat
I had a website problem and used the Chat facility. A real person responded right away and solved the problem easily.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Sue, Thank you for your review and pleased to hear the team were able to offer a speedy resolution.
A very quick response
A very quick response. Matt was very helpful, thankyou
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Katherine. Thank you very much for your review. We will pass on your kind words to Matt
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