Very happy with my experience with Thocc Exchange. I ordered a custom sample pack through a very easy process of just sending an email with the switches I wanted, and then followed up with an order of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I got a beautiful keyboard from these guys a couple of years ago and it changed my life (I am now a spoiled keyboard princess), but I am pretty useless when it comes to fixing them. I told Matty I was... Mehr ansehen
Absolutely exceptional customer service from this place in the 2 orders I’ve made. Everything is handled and packed with care, and it really does show. For any switches I need in the future, this will... Mehr ansehen
Unternehmen hat geantwortet
Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Kontaktinformationen
Vereinigtes Königreich
- thoccexchange.com
Das haben sich andere Leute angesehen
Fantastic service
Fantastic service - fast, reliable, well priced. Cannot recommend highly enough
29. Juli 2025
Antwort von Thocc Exchange
Chris, so great to hear that you're happy. Thanks for sharing this review :)
Brilliant business
Brilliant business; great range of stock, customer service and fronted by the friendliest man in the game.
29. Juli 2025
Antwort von Thocc Exchange
Says the friendliest customer in the game :) Thanks for everything Adam. One of my longest standing customers now!
First purchase experience - Awesome!
Extensive options, excellent communication and fast shipping. Can't do any better!
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
Well if I can ever do better David, you let me know how. I'm so glad you felt well taken care of.
Love this brand and what it stands for!
Love this brand and what it stands for. The delivery has been expertly crafted with a personalised touch and the products have always been of great quality. I always look forward to the curated recommendations for switches that are posted on the website before making my purchase.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
Thanks so much for your review! That reminds me I need to get on there and update the recommendations!!
Just great
Fast delivery, great pricing. I was looking for the same item elsewhere and shipping forced the price up massively. Thocc exchange was ideal as it was much cheaper. Great business that supports great causes. Recommend to anyone looking to buy items for their keyboard.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
Xavier, really appreciate this review. This is one of the primary goals of the store, creating availability for us and improving pricing. So I am really glad it achieved exactly that for you. Thanks for taking the time to write this.
Excellent friendly service
Excellent friendly service, happy to be a customer with this vendor and I will definitely order again!
25. Juni 2025
Antwort von Thocc Exchange
Super happy to welcome you back whenever you have a need Glen thanks for the review :)
Perfect customer service
Perfect customer service, super fast dispatch and delivery and no fuss to get great new switches.
24. Juni 2025
Antwort von Thocc Exchange
Really glad you are happy Sharne! :)
Customer service is second to none
Customer service is second to none, Not long found their store now three orders in. They have all been seamless with a genuine personal attention to detail that is really appreaciated and rare these days.
Great selection of switches at good prices and good customer service what more do you need highly reccomeded.
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
So lovely to read this. Thank you....! I'm always here for your questions or feedback and stuff like this makes it all worth it :)
Lovely packaging
Lovely packaging, easy purchase and smooth transaction, delivered in good time.
27. Mai 2025
Antwort von Thocc Exchange
Yay! Glad you are happy friend :)
Everything went really well
Everything went really well, and Matty, the founder, was very helpful and kind.
30. Mai 2025
Antwort von Thocc Exchange
Really happy you are pleased. Thanks for taking the time to write this! :)
Really Sweet
I got recommended this company by a friend for being super friendly that was so true. I bought what I thought was going to be a random selection of key switches but they emailed me directly asking what specific models I wanted. Then when they arrived I got some stickers and a little hand written note welcoming me. Super cool, I'll be back.
27. Mai 2025
Antwort von Thocc Exchange
One of my fav things about working in retail is people recommending to others. Thanks for sharing this, it's so nice to read. Hope you loved the samples and if you need anything just give me a shout.
Great selection of switches
Great selection of switches, dispatched and delivered quickly. Can't ask for more than that!
27. Mai 2025
Antwort von Thocc Exchange
Well if you do think of anything else to ask for, you know how to find me :) Thanks so much
Wide range of quality switches
Wide range of quality switches, super helpful. Best packaging going. Excellent service always.
26. Mai 2025
Antwort von Thocc Exchange
So glad you like the packaging! All hand drawn by a terrible artist (me) haha. Thanks so much Drew.
Antwort von Thocc Exchange
That's just great to hear :)
Great store and great people
Matty (the owner) is a super lovely person and genuinely cares about the customers and the community. My specific order required some extra time to prepare (de-lubed switches), but I was very happy with the shipping time and service. Even got a hand-written note thanking me for waiting.
Enormous selection of switches and other accessories, great service and store community.
28. April 2025
Antwort von Thocc Exchange
Really glad you liked the end product and had a good experience :) And yes, I adore this community!
Antwort von Thocc Exchange
Really glad you felt well looked after :)
Great selection, great prices, excellent service
The owner is extremely friendly and handles orders quickly. I ordered two things in the same day (the second purchase wasn't planned when I made the first one) and he gave me a refund of the postage cost on the second order without me having to mention it. I've ordered 5+ times by now and don't have any plans to stop shopping here
25. April 2025
Antwort von Thocc Exchange
So glad to have you Martin, you're a wonderful customer and any vendor is lucky to have you.
actually fire af
25. April 2025
Antwort von Thocc Exchange
Haha! That made me chuckle. Thanks so much :)
Excellent UK vendor
Varied selection of stock with, well priced, and quick to deliver. Plus, Matty is lovely to talk to and adds a welcome personal touch to every order I've placed.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
Ahhh thank you so much for this review. Really appreciate you taking the time to leave this for me.
awesome keyboard related vendor!
Great assortment of switches, quick delivery and cute packaging! Only learnt about these guys recently and will definitely be shopping from them more often. 11/10 would buy from again
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von Thocc Exchange
Thanks so much! You'll always be welcome here with us :)
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