This Month's Craft Bewertungen 76

TrustScore 3.5 von 5

3.5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My partner and I broke up and we had to break the lease. I ordered this for us as a last activity/goodbye to do together. I ordered it around Feb. 21st. I checked the tracking almost every day and it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love This Months Craft! It’s an affordable way to try new crafts each month without having to invest tons of money into materials. I love that everything you need comes in the kit.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The customer service is nonexistent. They use AI responses to basically repeat what you said back to you. No human is available, I sent multiple emails and even went through thier chat function on th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

🌟 I absolutely love being part of this amazing craft community! The variety of projects, inspiration, and creativity is incredible. 💖 It’s clear they care about their subscribers with thoughtful g... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hobbygeschäft

Vom Unternehmen geschrieben

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

76 Bewertungen

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Bewertet mit 5 von 5 Sternen

I love This Months Craft

I love This Months Craft! It’s an affordable way to try new crafts each month without having to invest tons of money into materials. I love that everything you need comes in the kit.

14. März 2026
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hi Traci,

Thank you so much for sharing your kind words! 💛 We’re thrilled to hear that you love This Month’s Craft and that the kits make trying new projects easy and affordable. Your support truly means a lot to us, and we can’t wait to keep sending you more fun and creative projects each month!

Happy crafting! ✨

Bewertet mit 1 von 5 Sternen

My partner and I broke up and we had to…

My partner and I broke up and we had to break the lease. I ordered this for us as a last activity/goodbye to do together. I ordered it around Feb. 21st. I checked the tracking almost every day and it kept saying processing. I finally moved out March 14th and it was never delivered. I sent an email about requesting a refund and im not sure if it was the computer responding to them, but i feel like i had to explain myself multiple times. Lastly they responded that I should check all this places in my old apartment, but I obviously don’t have access anymore to the building. I am disappointed that I chose this company for such an important and emotional situation for me. Not reliable.

15. März 2026
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hi MJ,

We are truly sorry for the frustration and disappointment this situation has caused, especially given the personal circumstances you shared. We understand how important this order was to you, and we sincerely apologize that it did not arrive as expected.

Based on your circumstances, we have now issued a full refund for your order. You should see the funds reflected in your account shortly, depending on your payment provider.

We deeply appreciate your patience and are sorry that this experience did not meet your expectations.

Bewertet mit 1 von 5 Sternen

The customer service is nonexistent

The customer service is nonexistent. They use AI responses to basically repeat what you said back to you. No human is available, I sent multiple emails and even went through thier chat function on the site. My kit is unusable and they will not reply or help in any way. If they are going to pull this AI crap then I do not recommend using them in any way, you will get ripped off. Period.

2. Februar 2026
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Antwort von This Month's Craft

Hello,

We’re genuinely sorry to hear about your experience. This is certainly not the standard we aim for, and we completely understand your frustration.

Our customer service team has reached out to you today directly to ensure this matter is resolved promptly. We take these concerns seriously and are actively addressing the issue to prevent it from happening again.

Your feedback about the use of AI responses and the lack of human support is valuable to us. We want to assure you that we are working on improving both the quality of support and the overall customer experience.

Once again, we apologize for the inconvenience, and we truly appreciate your patience. We assure you - we will resolve your issue promptly!

Bewertet mit 1 von 5 Sternen

Sent my Kit in Mardarin

I received a single kit from the shop on their website. It was not packaged like the advertisement, but whatever. Turns out that the only instructions are in Mandarin. It's just a piece of paper with a QR code to a Chinese app. Those were the instructions given to me. I emailed and got a very quick response that they were looking into it. They promised to send me the instructions.
I followed up a week later looking for the instructions. Should have been a 5 second email at most. Quick pdf link, and an apology. No reply at all
I have followed up again but I am beyond disappointed that they a) shipped a faulty kit b) promised to send me the one thing I need and c) are repeatedly ignoring me when I remind them. Horrible company that is cleary using cheap, made in China goods.

Edit 1/4/26: reached out again- this time on Facebook. While I did get a reply and another promise to escalate to a higher service team, still no instructions.

Edit 1/7/26: Nearly two weeks since I got the kit, and still no instructions. What's driving me nuts is that it's a 10 second email at most. I don't care one bit what they are doing to figure out why this happened! I just want the instructions! The company had time to reply to my review almost immediately but they continue to give me the runaround!
I am planning to return the kit. I am usually so relaxed about service related stuff but the level of "unacceptable" for this entire company makes me so angry. Why do I have to through a whole process, 3 different platforms, and nearly two weeks for a simple pdf or video? Why is it on me to spend all this time and energy?

23. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hello,

Thanks for taking the time to share your experience - and we’re really sorry it hasn’t been smooth.

We’ve located your request and can confirm that you received a follow-up from our team today. Your case has been escalated, and we’ve let you know that we’ll be back in touch as soon as possible with a resolution.

The holiday rush has caused some delays, but we completely understand how frustrating that is - especially when you're just trying to enjoy your kit.

We appreciate your patience and are doing everything we can to make this right.

Bewertet mit 1 von 5 Sternen

Not Worth it

Ordered the Suncatchers kit, I received several messages from " it's being packed", " it's being shipped", " on its way", " delivered soon", " delivered". It was absolutely not delivered. I contacted them and received email that stated my address was undeliverable and couldn't be found. They asked me to verify my address which I did and assured me it would be reshipped back out to me ( as it was returned to them) and should be to me shortly. I again received all the same messages and still after receiving the last message " it's in your mailbox" nothing. I've asked for a refund so we'll see how that goes. If I have to contact the BBB I sure will.

10. November 2025
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Antwort von This Month's Craft

Hello Karen,

We’re really sorry this happened. You trusted us to deliver something special, and we didn’t show up the way we should have.

You absolutely should’ve received your Suncatchers kit - not twice being told “it’s delivered” when it wasn’t. We’ve looked into it deeply, and while the address issue seems to have tripped up the carrier both times, we fully own the stress and frustration that followed. That’s on us.

We’ve gone ahead and issued your full refund, and it should be hitting your account shortly.

We know this whole thing has been more than just a delay - it’s been time you can’t get back. Crafting is meant to feel good, like a little win in your day. And you didn’t get that. We hear you, and we’re taking steps to make sure it doesn’t happen again - not just for you, but for every customer.

If you ever want to give us another shot, we’d love to have you back - reach out, and we’ll make it right.

Thank you for holding us accountable.

Bewertet mit 5 von 5 Sternen

Customer Service is Top Notch!

I have gotten four boxes so far, and each of them has been a great way to try a craft I’ve been interested in without have to go to the store and purchase all the supplies that may or may not be relevant to the project I want to make. I think this is exactly the point of the box, and I happen to be the audience that it’s perfect for. However, the reason I’ve come to make a review is the excellent customer service from Amelia and their team. When my most recent box got lost in transit, they never once made me feel like it was my fault or problem. I was promptly given support and clear next steps and then… they followed through and fixed it by shipping a new box!! This seems small, but companies now really do not care about the customer after getting their money, and I have come to expect terrible treatment or just sheer inaction as a result. I appreciated the sincere apology they gave for the mishap and the prompt way they took care of it!! Again shout out to Amelia, they deserve a raise!!!

4. September 2025
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hello Maddi,

Wow, thank you so much for your kind words! 😊 We're absolutely thrilled to hear that our boxes have been a great fit for you – that's exactly what we aim for! It’s great to know you can try out new crafts without the hassle of shopping for supplies.

We’re especially excited to hear that Amelia and the team were able to help you out so effectively! We take customer service seriously, and it means the world to us that you felt supported throughout the process. Rest assured, we’ll be sure to pass along your shout-out to Amelia! 🎉

Thank you for sharing your experience. We’ll continue to work hard to ensure your crafting journey remains smooth and enjoyable.

Bewertet mit 4 von 5 Sternen

I initially tried out this company to…

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subscription. I have since then been bombarded with emails telling me I must be “angry” and that they “ screwed up”. I replied honestly and have still gotten emails of them apparently reading my mind as to why I cancelled. I even replied and told them the emails were too much and they should back off from responding to customers this way. Still more emails. They are now blocked (sad) because of their over the top attempts to retain my business. It was a possibility until they kept telling me that I was pissed off blah blah blah. Now it’s NOT a possibility. I do wish them well and hope they change their “tactics”. Also- the crafts were IMO somewhat advanced without enough instruction but overall a quality product.

12. August 2025
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hello Glenn,

Thank you so much for your honest feedback! We're truly sorry to hear that our emails have become overwhelming – that’s definitely not the experience we want to create. We’ll take a closer look at how we communicate with our customers to ensure it feels respectful and comfortable, without overstepping 🙏

We’re glad to hear that you enjoyed the quality of the crafts, and we appreciate your suggestion about clearer instructions.

Thank you again for trying us out. We wish you all the best with your future crafting adventures.

Bewertet mit 5 von 5 Sternen

Fun to try a new craft—soap making

Fun to try a new craft—soap making. Everything was included except for the rubbing alcohol, which probably most people already have. I did this activity with my granddaughter, which made it even more fun.

24. August 2025
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hello Vicki!

How wonderful that you got to enjoy soap-making with your granddaughter! 🧼 There’s nothing like creating something beautiful together – such a special memory 💖

We’re so glad you enjoyed the experience, and thanks for pointing out the rubbing alcohol – it’s definitely something most people have around. We hope you both had fun and are already looking forward to your next craft!

Keep those crafty moments coming! 🌟

Bewertet mit 2 von 5 Sternen

False advertising

These boxes are most certainly not worth the $35 price tag and 100% do not have “$75+ worth of supplies”. After 7 boxes, I’ve consistently had pieces missing, had very low quality crafts, and this month I got the wrong box altogether. It’s really not worth it. I’ve been back and forth with customer service almost every month, and kept giving benefit of the doubt because I love crafts, but it consistently is not what they promise.

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von This Month's Craft

Hello Lucy!

We’re so sorry to hear about your experience 🧡

We’re always working hard behind the scenes to ensure top-notch quality and provide a seamless crafting experience for our customers.

Your feedback is incredibly valuable, and we’ll make sure to use it to continue improving our boxes and service.

Thanks for being so patient, and we’re here to make your crafting journey better! 🌟

Bewertet mit 5 von 5 Sternen

This Months Craft was extremely helpful…

This Months Craft was extremely helpful when I needed to cancel my order. I was really excited for the box, but I just couldn’t afford it at the moment. They were very accommodating and canceled my order and gave me a refund. When I can afford it I will be signing up again!

2. August 2025
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Antwort von This Month's Craft

Hey there, Amy! Thank you so much for your kind words! 😊

We’re so happy we could help make things easier for you, and we can’t wait to welcome you back when the time is right!

Your crafting adventure will be waiting for you, ready to be enjoyed at the perfect moment. 🌸💖

Bewertet mit 5 von 5 Sternen

Super easy and fun crafts

Super easy and fun crafts. They give you everything you need for each craft and you have all the freedom to make each thing your own. It's such a great way to try new crafty things.

21. Juli 2025
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Antwort von This Month's Craft

Hello Kristen! Yay! 🎉 We love hearing how much fun you're having with your crafts!

It’s amazing that you’ve found joy in the process and have the freedom to make each project your own.

Keep having fun and creating beautiful things—we're cheering you on! 💫🎨

Bewertet mit 5 von 5 Sternen

My favorite subscription box

I love subscription boxes so I switch through them occasionally, this one is my favorite. I always joke that my hobby is hobbies and this is the perfect box for it. Even if I get a craft I'm already involved in the box gives you a lot of options and materials that you'll still have something new!

28. Juli 2025
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Antwort von This Month's Craft

Hey there, Samantha! We love this review—and we might borrow your line: “my hobby is hobbies” is so relatable! 😄

It makes our day to hear that This Month’s Craft is your favorite box. That’s the whole idea—whether it’s something new or a twist on a craft you’ve done before, we want each box to feel like opening a doorway into your next creative adventure.

Thanks for being part of our crafty little world. We’re lucky to have makers like you in the TMC fam 💛 Keep creating, keep exploring—we’ve got something fun headed your way soon!

Bewertet mit 5 von 5 Sternen

I love both the craft and DIY Boxes

I love both the craft and DIY boxes. I have learned so many new and fun things. I have done from jewelry making to making my own hot sauce. Wood burning and soap making. These boxes make it so early with detailed color picture instructions. Saves me so much money trying new crafts.

20. Juli 2025
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Antwort von This Month's Craft

Hello Melinda! Wow, thank you for sharing how much you’re loving both the Craft and DIY boxes!

We're so pumped to hear about your journey from jewelry making to wood burning and soap making. It’s awesome that the detailed instructions make it easy for you to dive into new projects and save money along the way.

You’re definitely crafting like a pro now—keep creating and having fun with it! 💫

Bewertet mit 5 von 5 Sternen

Best customer service agents!

I really enjoy all the crafts that I get. They are so fun and so well thought out! It's a perfect way to get out of a art slump.
The customer service agents I spoke with are fantastic! They are kind, caring and the best thing is that they really love their job! I have worked in customer service at hotels, restaurants, doctor offices for all my jobs and trust me to find people who care this much is amazing! I hope all of us can find a job we love as much as they love working with This Months Crafts!

15. Juli 2025
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Antwort von This Month's Craft

Hey there, Heather! Thank you so much for the kind words!

We’re thrilled to hear how much you enjoy the crafts, and it means the world to us that you’ve had such a positive experience with our customer service team.

Our agents really do love helping our crafters, and we’re so glad it shows! Here’s to many more fun, creative projects ahead. You’ve got this! 🎉

Bewertet mit 5 von 5 Sternen

Great craft

Great craft. I carved both of my birds. The second one really showed the experience I got from the first one. I was thinking of going back and carving more on the first but decided to keep it the way it turned out to show my improvement.

27. Juni 2025
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Antwort von This Month's Craft

Hey there, Wendy! Thank you so much for your wonderful review! 🐦✨

We absolutely love hearing how you carved both birds — and what a great idea to keep the first one as a reminder of your progress! It's amazing to see how quickly skills can grow with just a bit of practice, and your experience is exactly what we hope for with every box.

Keep carving and enjoying the creative journey — we can't wait to see what you make next! 😊🪵✂️

Bewertet mit 5 von 5 Sternen

I love the detailed instructions as…

I love the detailed instructions as well as the full kit of instructions tools, parts or wood. I really look forward to each month. I wish I could afford both kits I would purchase. Maybe Someday
Keep up the great work on the boxes

11. Juli 2025
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Antwort von This Month's Craft

Hi Melissa! Thank you so much for your kind words and support! 🌟

We're so happy to hear you're enjoying the detailed instructions and the full kit experience each month — that means the world to us!

We hope someday you’ll get to treat yourself to both boxes, too 😊 Until then, we’ll keep putting our heart into every project we send your way.

Happy crafting!

Bewertet mit 5 von 5 Sternen

Very courteous and friendly customer…

Very courteous and friendly customer service. Requested to change from easy craft box to DYI box and it was changed in time for my next box.. I love how the directions are easy to follow and everything is included. I would definitely recommend.

8. Juli 2025
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Antwort von This Month's Craft

Hey there, Dyanne! Thank you for the wonderful review! 💛

We’re so glad to hear that the switch to the DIY box was smooth and that you’re loving the clear instructions and all-in-one kits.

Making your crafting experience easy and enjoyable is what we’re all about.

We truly appreciate your recommendation — happy creating! 🛠️🎨

Bewertet mit 4 von 5 Sternen

"Bird House Trailer"

The "Bird House Trailer" was fun to make except for having to cut some of the windows open. It did come out really nice, though!

16. Juni 2025
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Antwort von This Month's Craft

Hey there! Thank you so much for your feedback!

We're so glad you enjoyed making the Bird House Trailer — it’s definitely one of our more charming projects! 😊

We appreciate you pointing out the window cutting — we’ll be sure to share that with our team for future improvements.

Thanks for crafting with us!

Bewertet mit 5 von 5 Sternen

The soap craft had easy to follow…

The soap craft had easy to follow directions and included everything I needed. My granddaughter loved that she could make something with me for her Mom.

26. Juni 2025
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Antwort von This Month's Craft

Dear Kim! This absolutely warms our hearts! 💛

We love hearing that the kit brought you and your granddaughter together for some special creative time — and what a sweet gift for her mom!

Thank you for sharing this lovely moment with us.

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