I was a complete novice to this kind of service so didn't know what to expect. I forget her name but the lady who opened my account and inducted me was extremely welcoming and made what could be quite... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
كان التعامل رائعًا جدًا، ومن الجميل حقًا أن نجد شخصًا يتحدث العربية، فقد سهّل علينا الكثير من الأمور وجعل التجربة أكثر راحة واطمئنانًا. السيدة التي قامت بخدمتنا اسمها Soumia، وكانت في غاية اللطف والا... Mehr ansehen
Unternehmen hat geantwortet
Despite carrying out what was a comparatively small transaction in the Newcastle branch, I was treated with courtesy and respect. I was impressed by the professionalism shown by the staff and would hi... Mehr ansehen
"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sandra, who was incredibly kind, polite, and professional. The customer service is definitel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham), Bristol, Southampton, Reading and Barcelona. We will open our Cork and West Dublin Ireland facilities in the coming months. The business adopts the latest cutting-edge biometric security systems to ensure your valuables are secure at all times. Complimentary insurance is available to all new Safe Deposit Box customers. Our facilities have discrete privacy rooms. Employees are security vetted to BS7858 standards. We are regulated by the Financial Conduct Authority. In addition, we buy and sell physical Gold & Silver Bullion at all our facilities. We plan on expanding further in the UK, Ireland and Spain in 2025.
Vom Unternehmen geschrieben
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Kontaktinformationen
Vereinigtes Königreich
- info@thevaultsgroup.com
- thevaultsgroup.com
4.9
Hervorragend
1562 Bewertungen
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friendly and helpful staff
Very friendly and helpful staff. Everything was explained clearly, and the initial set up went without a hitch.
26. November 2025
Antwort von The Vaults Group
Thank you for your 5-star review, Glen.
We are thrilled that you found our staff to be friendly, helpful and the process was clearly explained, and all went well.
We appreciate you taking the time to leave us a great review.
Best wishes,
The Vaults Group.
Recommend
I was made very welcome by the staff from the time I entered the premises.
I would definitely recommend Merrion Vaults to my friends.
Many Thanks
Anthony Quinn
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Vaults Group
Thank you for your kind, 5-star review, Anthony.
We are delighted that the staff welcomed you and that you were happy with the service you received. Thanks again for the recommendation :)
We look forward to seeing you again soon.
Many thanks,
The Vaults Group.
Excelente experiencia al efectuar la…
Excelente experiencia al efectuar la contratación realizada mediante la Agente Mabel quien nos ofreció todas y cada una de las respuestas adecuadas a nuestras preguntas y requerimientos. Excelente trato y disposición profesional.
24. November 2025
Antwort von The Vaults Group
Muchas gracias por su magnifica valoración Sr. Schlatter.
Nos complace mucho saber que nuestros clientes reciben el mejor de los servicios y se sienten gratamente recibidos.
Esperamos volver a verle muy pronto.
Saludos del equipo de Barcelona Vaults.
Antwort von The Vaults Group
Dear Tush,
Thank you for your your feedback.
Our late fees are clearly explained on all emails and paperwork. We always endeavour to allow sufficient time to remind customers when their renewals are due, to hopefully try to avoid these costs to occur.
We are sorry for any inconvenience this caused.
Kind regards,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your 5-star review, David.
We are pleased that you are happy with our service and we hope to see you again soon.
Kind regards,
The Vaults Group.
Friendly reception and great service..
Friendly reception and great service... Informative and professional.
21. November 2025
Antwort von The Vaults Group
Thank you for your 5-star review, Tony.
We are thrilled that you are happy with the service you receive, and we look forward to seeing you again soon.
Kind regards,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your kind 5-star review, Ansar.
We appreciate your positive feedback on our service. We hope to see you soon.
Many thanks,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your kind review, John.
We appreciate your feedback on the service you receive and we look forward to seeing you again.
Kind regards,
The Vaults Group.
Safe n Secure
Having a good experience with Glasgow Vaults. Although i had very less visits but every time it had been a good experience along with security.
17. November 2025
Antwort von The Vaults Group
Thank you for your 5-star review, Bilal.
We are thrilled that your experience at Glasgow Vaults has been positive. You can rest assured that your valuables are in safe hands, offering 'Peace of mind.
We look forward to your next visit.
Kind regards,
The Vaults Group.
Antwort von The Vaults Group
This is a great review. Thank you, Mohammed.
We are thrilled that you are happy with the service you receive, we appreciate your positive feedback. We hope to see you again soon.
Many thanks,
The Vaults Group.
Very professional and responsive to my…
Very professional and responsive to my queries. Feel assured that my valuables are in secure hands.
10. November 2025
Antwort von The Vaults Group
Thank you for your 5-star review, Mark.
We are pleased that you are happy with the service that you receive, and you can rest assured that your valuables are in safe hands.
We look forward to seeing you soon.
Many thanks,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your kind, 5-star review, Neil.
We are thrilled that you are pleased with our service and security, which is paramount to keeping your valuables safe. We hope to see you again soon.
Kind regards,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your 5-star review, Alfonso.
We are thrilled that you rate our service as professional and friendly. We appreciate you taking the time to review us.
Many thanks,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your kind review, M B.
We are grateful for your 5-star feedback, and we hope to see you again soon.
Kind regards,
The Vaults Group.
Professional and friendly service
1. November 2025
Antwort von The Vaults Group
Thank you for your kind, 5-star review, Shahbana.
We are thrilled that the service you receive is professional and friendly. We appreciate your feedback.
Best wishes,
The Vaults Group.
Outstanding service and staff
Outstanding service and staff - highly efficient and friendly.
4. November 2025
Antwort von The Vaults Group
This is a brilliant review. Thank you, Gareth.
We are delighted that you are happy with the service you receive and that the staff are highly efficient and friendly. This is great to hear and we hope to see you again soon.
Many thanks,
The Vaults Group.
The location is convenient
The location is convenient, safety and security are well managed and the service was great. Thank you Mary.
4. November 2025
Antwort von The Vaults Group
This a great review. Thank you, Joseph.
We are thrilled that you are happy with the service you received from Mary. She will be thrilled with your feedback.
Many thanks,
The Vaults Group.
Antwort von The Vaults Group
Thank you for your review, Prabha.
We appreciate your feedback on the service you receive, and we look forward to seeing you soon.
Kind regards,
The Vaults Group.
Antwort von The Vaults Group
This is a great review. Thank you, Cris.
We are thrilled that you are happy with the service we provide and we hope to see you again soon.
Many thanks,
The Vaults Group.
Brilliant service!
I have met 2 professional young men ,who made everything easy . Brilliant service!
29. Oktober 2025
Antwort von The Vaults Group
This is a great review, Layla, Thank you.
We are pleased that the staff were professional and the process was made easy for you. We appreciate your positive feedback.
Kind regards,
The Vaults Group.
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