The Sustainable Watch Company Bewertungen 

Our company has an environmental mission, so I wanted a meaningful gift for our team that shows gratitude for their years of service. Because the watch is a timeless symbol, I found your products to be a perfect fit for us. I love that you use recycled wood and transform them into a thing of beauty. Many thanks!

Great customer service and great watches

Fantastic customer service. Communication at every stage.
Will and have recommended this company to everyone I know

I bought a watch from this company in March 2023 and was delighted with it and the company. However after just over a year I began to have problems with it losing time and so being unreliable. After my first contact with them i was advised to get the battery replaced by a local jeweller which I did. A short time later I had more problems of the same nature and they were getting worse. After contacting the company again I got replies disowning the product and insinuating that I may have damaged it in some way (totally untrue) "Sustainable" it is NOT. I was offered 40% off a new purchase, but who in their right mind would throw good money after bad for something to maybe last Less than TWO years

The product is excellent and the customer service is even better. I would highly recommend dealing with this company. At every turn, I was given prompt and helpful responses. Cannot rate highly enough.

Well-made and gorgeous looking watch. I got it as a gift because of its sustainable promise. My husband totally loved it and he has been wearing it ever since. Definitely recommend if you are in the market for unique and sustainably made watches.

Great company to deal with. From first placing the order I was kept up to date with what was happening and then after receiving asking about the watch.

What actually arrived was more than I expected and really made my day, so much that I showed it to a customer who is big into his watches and he really loved it.

Excellent. Quick delivery and loved the watch strap which I wore for my wedding day. It made my Apple Watch look much nicer with a cool watch face.

The watch turned out not to be what I wanted so I requested a return and refund.
I was immediately sent an email with a pre-paid label and have now received a full refund.
An excellent service and I would happily buy again.

My partner bought me a watch as an anniversary present. I only wore it for special occasions. One evening walking home from Brian Cox (the astronomist not the actor) I heard a noise and looking back realised my watch had fallen off with a narrow pin slipping out at the clasp. I got back in touch with the company who after some requests for photos then sent me a QR code to send it back, fixed it and sent it back. I do love how the watch looks and happy with getting it back fixed. A star lost for the initial strap issue.

The watch broke while my partner was sweeping less than 3 months after purchase and after less than 2 months of wear! When I emailed the best I was offered was a 40% discount on a new purchase! Why would I make an additional purchase after the first one breaking so easily? And sad that they cannot back their manufacturing of products by having a warranty to cover this.

Good product and great value

Great customer service and the product is beautiful

Great product and service, my son loves the watch. The pin remover pin was bent when product arrived, Richard sent a replacement which was received within 48 hours.

It was a little tricky removing links but the video was good and the right tool provided.
My husband likes it very much especially the sustainability and the Redwood. It seems very comfortable.

Very happy with my order and watch, 5 star all around for ther service and quality of the watch.

The watch is beautiful and arrived quickly. Star lost because the instructional video on altering the strap could be improved.

What a beautifully crafted watch! Such an innovative idea to make these sustainably but with no compromise on style or function.

Bought this as a gift and was very impressed by its look and also the advice available to alter strap! Looks great!!