Theserenitys Bewertungen 34

Ordered the faux fur jacket, mid November and I still hadn’t received it 8th Dec. I commented on the Facebook post that I wasn't confident the company was legitimate. I had a response and apology that day and they chased up delivery.
My jacket arrived and it's just as advertised....right fit, stylish and great quality. I'm ordering the jacket in a different colour now.

The jacket I ordered was just beautiful! It was as pictured in all details which is awesome. Customer service is very responsive, kind and helpful. The jacket was very popular so it was on back order, but it was so worth the wait. Exceptional quality! I will be ordering from this store again and again! Thank you Serenity Shop! ❤️
⭐️ ⭐️⭐️⭐️⭐️

Ordered a jacket, 2 weeks and I still hadn’t received it. I commented on the Facebook post. I had a response and apology that day and they chased up delivery. I was very sceptical as I have made previous purchases from other companies which turned out to be terrible quality and not what was advertised. The jacket has been delivered today and I love it! Looks exactly like the post which made me order it. Well done Serenity 🥰

Love the Website, I found it easier to order from than some others I’ve used, it’s brilliant!

The Aurelia faux fox fur jackets which are advertised as £51 half price are actually available on Shein for a fraction of the price depending on colour from £20-£29. This is a rip off! (Women's Faux Fur Jacket "Sydney Sunset" 2024 New Vegan Fur Short Coat ... Shein).

I ordered a blouse for my wife and it got delivered within 7 days, I am happy with the purchase. Also I wanted to mention the delivery could have been a little faster. But overall happy with their service

een kleedje besteld , zoals altijd zag het er mooi uit op foto , na 4 weken hebben we dit ontvangen , maat was veel te groot en zeer slechte afwerking , dit teruggestuurd voor een kleinere maat , na enkele mails die we stuurden uiteindelijk een reactie gekregen met excuses dat de e-mail vast zat in de "back-log" .
Nadien nooit meer iets gehoord of gekregen , bedriegers !

Great products, love the designs. Been ordering from them for the last 6 months. Incredible material and amazing customer service

The website is easy to use, shipping was on time, and the clothes look like the pictures. Quality is good for the price, though one item ran a bit small. Overall, a smooth shopping experience

I’ll be honest, I usually don’t bother leaving reviews—but this time I had to. I was skeptical at first and half-expected to be disappointed, but I was wrong. This actually delivered exactly what it promised (and more). People love to complain over the smallest things, but if you actually give this a fair shot, you’ll see the quality for yourself. I stand by this purchase 100%, and I don’t regret it for a second.

Just thought I would give them a review. My order came today and I am happy with it

Love there clothes, ordered few and so far good quality

Just thought I would give them a review. My order came today and I am happy with it

They shipped dresses that looked nothing like the pictures advertised. Refused a refund. Fraudulent company operating from a fake UK address so you can’t pursue them legally. Came to find out these are Shein dresses with a mark up. Do not buy from this site. Rip off!
The seller did not respond to my email multiple times and after I emailed at their request. Proof was sent to trust pilot, the order definitely exists! Since I added them to Trust pilot they have added fake reviews. No reviews were available prior.
The website states - Refunds are not provided for change of mind, fit, or style preference - This is against the distance selling rules, they are breaking the law. I told them they didn’t care. They are a scam beware! Thankfully, I did get my money back as PayPal refunded as an ex gratis payment, they could see the sellers address and details given were fake.