i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast. I have one request, when an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Mehr ansehen
How happy was I to finally find a miniature bottle of Amarula! More so as it is a gift for a special occasion. I waited longer than anticipated for delivery but Royal Mail was at fault not Savanna. Fa... Mehr ansehen
Unternehmen hat geantwortet
Mrs Balls chutney greatly recieved, at a good delivery time and packaging. However, Not all items ordered were delivered due to their system not being updated that the item was actually out of stock.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Lebensmittelhändler
- Delikatessengeschäft
- Frischemarkt
- Lieferant von Fleischprodukten
- Südafrikanisches Restaurant
- Weinhandlung
Vom Unternehmen geschrieben
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Kontaktinformationen
55-59 Weir Road, SW19 8UG, Wimbledon , Vereinigtes Königreich
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The Savanna is great
The South African shop The Savanna is great. Quick service and everything is packed extremely well. The meat comes in chilled bags so it stays fresh. The glass items are securely packed so there is no breakage. When you fancy something South African this company fits the bill. Thanks
Great biltong, good prices
What I like is the biltong and droe wors is priced competitively and tastes great. They also have a range of food products from South Africa, but are often sold out of the more popular ones. Prices for the imported products are as high as you would expect so I shop here as an occasional treat. It's great being able to order online and there is a store near London Bridge station that I pop in to if I'm in the area and have a biltong craving.
Care package
Had a care package delivered to me that had all my favourite goodies from SA, rusks, boerwors, chicken and mealie.
Made me feel homesick for somewhere that isn't even my home (though I wish it were)! Thankyou for the taste of SA, the brilliant packaging and an all round joyful experience.
Chilli Bite Biltong for GCSE revision treat
The product is great. Chilli bites biltong.
My grandson is in the middle of GCSEs and loves to eat this while revising. He lives in England, and with me in Scotland, being able to have this delicious biltong delivered to him is a godsend.
We are a South African family, although he was born in Australia and me in Scotland, and we love biltong.

Antwort von The Savanna
Great quality
Great quality, taste amazing and delivery very fast. The postage is a bit expensive but it is worth it when you eat it.
I ordered biltong and droewors over a…
I ordered biltong and droewors over a month ago and 2 weeks later it hadn't arrived so contacted them and was told they would send it out again after waiting a week i asked were my order was and was told it hadn't even been dispatched this is bad service considering how much my order was so I just asked for my money back
Very disappointed there service seems too have gone downhill

Antwort von The Savanna
I informed Lisa & the savanna team of …
I informed Lisa & the savanna team of my home address change for an impending delivery, they were fantastic and my South African wife is happy once again.
Easy ordering and delivery as…
Easy ordering and delivery as scheduled. Can't wait to taste the wors.
Totally disappointed
Totally disappointed. order placed 26th April, dispatched 29th and supposed to be received 1st May at the latest. was then told would definitely arrive by 2nd. I messaged on 4th and said not arrived and no longer wanted. Was advised that new order would be sent out on 5th. then received e mail on 5th to be told original order would arrive. told them and they said ignore as new order would go out Tuesday 5th. By Thursday, no update, contacted them would send out today. I advised to cancel. I have ordered from Savanna regularly and also collected biltong and droewors from London Victoria every time I was down that way. Very bad service and doubt that I will ever use again

Antwort von The Savanna
Satisfied customer
As always service and delivery where exceptional
Great customer service and great range of products which give the taste of home
Would highly recommend
Customer service was outstanding!!
Customer service was outstanding!!! I was concerned my order wouldn’t arrive in time for my birthday braai due to the high demand, but the head of marketing did his utmost to have it delivered in time and sure enough, it arrived !!! Excellent packaging too .
Very happy customers
1st time ordering from here online but we have used to king cross store lots.
The meat came really well packaged and super fast we ordered 2 of the bundles were very happy with the quality.
Defo recommend these guys will sure be using again this summer
South Africa tastes to Scotland
Always excited and pleased with our delivery and quality of products bringing South Africa to Scotland 🤗
Do not pass by
I have used your online store on a few occasions and your Kings Cross store whenever travelling down to London form Scotland. Great products and great prices. Thank you
I placed an order as a gift for a…
I placed an order as a gift for a friend, with delivery specifically requested for Friday. The package was clearly marked not to deliver if it could not arrive on the stated date, yet it still arrived on Monday instead. Unfortunately, by that stage all of the contents had spoiled.
My friend emailed the company with the order number and full details but never received any response, which is extremely disappointing customer service.
It is such a shame, as the meat I had purchased previously was excellent quality. Sadly, this experience has completely let down what should have been a special gift.

Antwort von The Savanna
Top notch
Packaged beautifully. Had constant updates as to delivery. Carefully packaged so much so that not even the crisps were crushed.
Biltong amazing although I do prefer it more fattier and wetter. It would be nice to have
that option . Apart from that top class
After a last minute order on Tuesday…
After a last minute order on Tuesday evening, and even with after explaining that I'm leaving on Saturday morning, I wasn't sure that it would be possible for my order to get to me in time, but with exceptional communication and extraordinary commitment to there clients, I received my order this morning(Thursday), all I can say is THANK YOU!!!
Poor behaviour
Poor behaviour
Ordered a platter for 2 paid and whilst waiting for collection guy returns saying we don't have rice you will be served pasta, this is not the 1st time I encounter such behaviour will not return back

Antwort von The Savanna
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







