Retailer Bewertungen 126

TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... Mehr ansehen

Bewertet mit 3 von 5 Sternen

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... Mehr ansehen

Bewertet mit 5 von 5 Sternen

TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuhgroßhändler

Vom Unternehmen geschrieben

Retailer is Australia's subscription-based sneaker and collectibles platform. For $30 a month, members get access to: - Sneakers, apparel, and Pokémon at member prices — typically 35% below market. - Free automatic entry into our weekly Saturday raffles, where members go in the running for grail pairs at retail or below. - Weekly drops every Saturday at 5pm AEST featuring newly listed product. - Occasional pairs priced below market value, members only. We ship Australia and New Zealand wide with free shipping on every order. International orders ship at a flat AUD rate. The platform exists to give Australian members consistent access to the hyped and limited products that usually sell out at retail before they can get a fair go. Every product is checked before dispatch, and we operate from a warehouse here in Australia rather than relying on offshore drop-shippers. Whether you're after the newest Jordans, hyped Pokémon releases, or just want to be in the running for weekly raffles, Retailer puts hard-to-get product in front of paying members first. We're a small team based in Perth, and we'd rather get one order out right than ten orders wrong.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

126 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

ok but not quite at the level expected for a paid subscription

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.

29. April 2026
Bewertet mit 3 von 5 Sternen

It’s hard to believe that I got Air…

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.

I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

0 customer service

0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.

5. März 2026
Bewertet mit 4 von 5 Sternen

Legitimate products and valued customer.

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size and although it took few days for customer service to reply they still did provide me a generous voucher for store credit.

27. Februar 2026
Bewertet mit 5 von 5 Sternen

Very impressed with the store

Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.

4. Januar 2026
Bewertet mit 1 von 5 Sternen

Disgusting customer service

Disgusting customer service: rude and slow. Ordered some items including a hoodie which took over 3 months to arrive. I have to email them multiple times to follow up. They told me that it would be next week then next week, and gave me fake tracking numbers which were not changed for weeks. I asked to cancel and refund twice but they ignored my requests. I got the present for my husband 3 months late. Will never shop here again. Stay away!!!

18. November 2025
Bewertung ohne vorherige Einladung
Retailer-Logo

Antwort von Retailer

We’re sorry to hear about your experience and understand how frustrating delays can be, especially when an order is intended as a gift.

To clarify, the hoodie in question had already been dispatched and was unfortunately held at customs, which is outside of our control. The tracking number provided was valid and active; however, tracking updates can pause while an item is undergoing customs clearance, which is why it did not show movement for a period of time.

As the order had already been shipped internationally, we were unable to cancel or refund it while it was in transit. We appreciate that this situation caused inconvenience and regret the delay it caused.

We value all customer feedback and are always working to improve communication and delivery expectations.

Bewertet mit 5 von 5 Sternen

Great Service

Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to this website.

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shit service took forever to post

Shit service took forever to post
I would actually like you to cancel my subscription. Thank you

27. November 2025
Retailer-Logo

Antwort von Retailer

Hi there,

Thanks for your feedback. Your order was shipped within the 20 business-day timeframe stated on our website at the time of purchase, though we understand it may have still felt longer than expected. We’re sorry it came across as slow service.

If you’d like to cancel your subscription, please email our team at support@theretailcorrection.com and we’ll take care of it right away.

Thank you for giving us a try, and we appreciate the feedback

Bewertet mit 1 von 5 Sternen

I ordered a pair of shoes and paid for…

I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me they are still trying to find a size 9.5 that ive already paid for and dont have it yet whats the point of putting the sizes up you pay for and they dont even have the shoes just taking peoples money to fund other shit i messaged them to ask where they are and no one replies or even helps i better get them before Christmas time

24. November 2025
Bewertet mit 1 von 5 Sternen

16 weeks and STILL WAITING for our order.

It has been 16 weeks since placing our order, and we are still waiting to receive our purchase. We have contacted Retail Correction via email on multiple occasions, only to receive noncommittal or ambiguous replies, promises of a dispatch "next week" or simply no reply at all. This company has taken my 15 year old's hard-earned savings without any effort made to rectify their error, and the lack of communication or action is disgraceful. STILL WAITING.

7. November 2025
Bewertung ohne vorherige Einladung
Retailer-Logo

Antwort von Retailer

Hi there,

Thank you for reaching out, and I’m really sorry for the frustration this situation has caused.

To clarify what happened — the original parcel was lost by Australia Post, and we weren’t aware of the issue until you notified us that it hadn’t arrived. As soon as we knew, we began sourcing a replacement pair for you, which can take some time depending on availability.

We fully understand how disappointing the delay and communication issues have been, and we take responsibility for that.

However, after this review was posted, we made the decision to cancel and refund the order in full, as we didn’t want to keep you waiting any longer or add to the frustration. That refund has now been processed, and no further action is required from your side.

We genuinely apologise that your experience wasn’t what it should have been, and we appreciate your patience throughout the process.

If there’s anything else we can assist with, please let us know.

Bewertet mit 1 von 5 Sternen

SCAMMERS

SCAMMERS
Signed up using the $1 for 30 day special
Didn’t receive login details
Emailed asking why they didn’t provide them with no reply
Emailed again a few months later after they had taken 3 monthly subscription payments out only to receive a disheartening response saying they couldn’t refund me but could offer me a credit.
Be very careful when dealing with slippery slimey companies like this

1. September 2025
Bewertung ohne vorherige Einladung
Retailer-Logo

Antwort von Retailer

Hi there,

We’re sorry to hear about your experience, but this review isn’t accurate. When you signed up, an account activation email was automatically sent — it may have ended up in your spam or junk folder. Every member receives the same link to activate their account upon joining.

It’s also important to note that memberships are subscription-based and renew automatically unless cancelled. We didn’t receive any cancellation request from you before the renewal charges. You could have contacted our support team at any time for help, and we would have been happy to assist.

We always act fairly and transparently with all members, and your situation was handled according to our standard policy.

— The Retail Correction Team

Bewertet mit 4 von 5 Sternen

Long wait for order

The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes it can take at least 3weeks or even more to arrive if ordered in Australia. Paying 30$ a month can be too much if not a collector or an enthusiast. Also, for some items that are pretty rare are limited to certain sizes. Stocks sold quick but not like in Nike online stores that get sold within 1minute. Still, I recommend copping in the bag all items as many of them don't get restock + a very long wait.

29. September 2025
Bewertet mit 3 von 5 Sternen

Great service

Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched

1. September 2025
Bewertet mit 5 von 5 Sternen

It's worth the waiting!

I've bought 4 times, none of them I've had any single issue with the items bought. Some people complain about their delivery time but that's shadowed when they charge fair prices for what they sale.
One thing I'd suggest is a bit more love when it comes to size availability for certain pieces of apparel!
And bring back the Yeezy Gap Dove hoodie!!!

27. Juni 2025
Bewertet mit 5 von 5 Sternen

Great store!

I recently had a small issue with my order, but the team did a great job and helped me resolve it. I’ve been a happy customer for a while and will definitely continue shopping here. Highly recommend!

9. Juni 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr