The team at The Ref Stop are excellent. Always on hand to support event and our needs as well as supply the highest quality kit and equipment out there. These guys go above and beyond every time, th... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The team at The Ref Stop are excellent. Always on hand to support event and our needs as well as supply the highest quality kit and equipment out there. These guys go above and beyond every time, th... Mehr ansehen
Unternehmen hat geantwortet
Products were perfect exactly as described. The delivery price, time and updates were a real let down. Over £7 for 1st class delivery, took 5 days to arrive and didn’t receive a single update after ge... Mehr ansehen
Unternehmen hat geantwortet
As a partner of the Ref Stop, they have provided excellent support and equipment for Durham FA referees. This includes great value starter packs for all our new referee courses, bespoke CFA Badges for... Mehr ansehen
Unternehmen hat geantwortet
I got free postage and it came extremely quick. I felt like the packages were treated with care and quality. Would definitely purchase from them again
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
Vom Unternehmen geschrieben

Because referees need service they can rely on....

Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service support, quick delivery and value for money
To whom it may concern,
I am writing to provide positive feedback regarding a member of your staff, Maxine.
I would like to sincerely thank Maxine for the exceptional service she provided in handling my recent order. Her professionalism, honesty, and dedication were evident throughout the entire process, and I greatly appreciate the effort she put into ensuring everything was handled smoothly.
Maxine was both prompt and efficient in managing my situation. She kept me consistently informed about the progress of my order, demonstrating excellent communication and a strong commitment to customer service. Her proactive approach and attention to detail did not go unnoticed, and I believe she is a real asset to your team.
I am extremely pleased with my referee kit and the speed with which it was delivered. The overall experience exceeded my expectations, thanks in large part to Maxine’s outstanding support.
Please pass on my sincere thanks and recognition for her excellent work.
Kind regards

Antwort von The Ref Stop
Ordered on Sunday on a next day delivery. Order wasn’t processed till Tuesday, arrived on Wednesday. Wouldn’t mind it so much if postage wasn’t so expensive.
Disappointed that an incorrect item was sent and not what I originally ordered. Spoke with the team who apologised and said a replacement would be sent next day.
Called again this morning as I had not received any tracking information for the replacement only to be told that Royal Mail were sending the replacement back to refstop.
Hopefully 3rd time lucky tomorrow
Delivered on time, product very good, will certainly use the site in the future.
Item was delivered quickly and followed instructions to put it in the designated safe place.
Slightly misleading info ( I did not receive quite what I THOUGHT I was ordering) but good otherwise.
Ordered buzzer flags, took over 2 months to arrive, massive lack of updates until the end, not a great experience from a company I did use often.
Ordering is really easy and they also made it easy to rectify an order when I chose something different. Good delivery too.

Antwort von The Ref Stop
Bought a set of match cards and paid next day delivery than emailed and then got told they’re either going to be delivered on Friday or Monday! Please put on website out of stock and when they’re delivered then make them available for purchase!
They sent the wrong item which means I have to pack and post it back.I have to pay poststage which is then refundable to me.
Order cancelled. One of the items in a set not in stock. No initial communication when chased said it would be in stock the next day. Asked for them to advise. No communication. So cancelled the order and will look elsewhere.
DO NOT BUY FROM THIS SHOP.
I placed my order on January 5th (#38539), and it has been over two months of absolute silence.
The order is still stuck "In Processing," and the shipment never moved.
I have sent more than 10 emails and reminders to their support team and Maxine, but I am being completely ignored. This is not a professional business - this is a scam behavior.
Save your money and go elsewhere !
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