TheraneckBewertungen 

I cant comment on product as not yet received but after receiving a discount code offer their emails suggest I am in the process of an attempted scam as apparently multiple orders including unsolicited and more expensive "upgrades" have been dispatched to me by courier

If i could give less stars i would DO NOT BUY ITS A SCAM!! What you recieve are cheap and nasty and paypal will not cover it they sided with theraneck so I will not be using paypal anymore either as iv been scammed!! I could have bought the same product from Amazon for around £12 but their website looked ligit and they make out its a UK buisness which it isn't comes from somewhere like China. They arrived in a ripped grey packaging and the boxes look cheap and nasty and were all smashed i sent photos to paypal but they went with the seller so beware do not buy from these people even Google earth cannot come up with their address and now theraneck are ghosting me !!

The description states that this massages. It does not massage. All it does is vibrate at 3 different intensities. I found my clock watching and wanting it to stop. It does have a heat setting. Personally I find it very uncomfortable to use, felt no benefit and wanted to return it. That is where the problem started. I’ve asked them for the return address but so far I cannot find a UK based address. It seems they make it extremely difficult to return products and you have to pay the return postage yourself. In hindsight, I would avoid this company. I feel that I’ve been scammed. Not happy

Fell more an insta ad (more fool me). My neck pillow arrived a lot later than stated. The box was badly broken and it was probably a return. If a company is going to resell returns as new at least make an effort to put it back in the packaging bags, reinsert battery tags and attempt to make it look like it's not been used.