I ordered two The Row bags (Terrasse and Idaho) and both of them were counterfeit, everything about them was suspicious the moment I received the package. The bags were shipped as a gift while on thei... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered two The Row bags (Terrasse and Idaho) and both of them were counterfeit, everything about them was suspicious the moment I received the package. The bags were shipped as a gift while on thei... Mehr ansehen
Unternehmen hat geantwortet
I received THE Bag I have dreamed of and it is in perfect condition, beautifully wrapped too. I am VERY impressed. Excellent client service too as we ran into fedex delays and the package had to be re... Mehr ansehen
The quiet edition team is such a great place to find the bag I love with unbeatable price. I was a little bit skeptical about buying a very expensive bag from a place I’ve never heard of . But, they... Mehr ansehen
This was my first purchase and I am pleased! The item came within 7 business days and was exactly as described. Appropriately packaged as well. Will definitely be a return customer.
The Quiet Edition is an independent luxury fashion destination offering a carefully curated selection of designer clothing, bags, footwear and accessories for women and men. Our collection brings together established fashion houses and distinctive pieces chosen for their quality, design and lasting appeal. We believe buying luxury online should feel considered, personal and reassuring. Every item is sourced through trusted channels and carefully inspected before it is offered for sale. From authentication and quality checks to thoughtful packaging and tracked delivery, we take a hands-on approach at every stage of the customer journey.
Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered two The Row bags (Terrasse and Idaho) and both of them were counterfeit, everything about them was suspicious the moment I received the package. The bags were shipped as a gift while on their website they say duties included. Duties included is not the same as shipping merchandise as a gift from the store. I also contacted you about it, and yes you accepted the return of those bags. I will not be posting my personal information online.

Antwort von Thequietedition
Customer service was excellent, love this website so reasonable price, hope you have more products tho
Uncommunicative. Shipping time longer than promised.

Antwort von Thequietedition
Wonderful clothing selection and quick and personal customer service.
Shipping was delayed but when I reached out the team they were quick to respond. Once shipped my item arrived very quickly and I’m really pleased with my the row bag.
I received THE Bag I have dreamed of and it is in perfect condition, beautifully wrapped too. I am VERY impressed. Excellent client service too as we ran into fedex delays and the package had to be re-routed. Will buy again, thank YOU so much.
This was my first purchase and I am pleased! The item came within 7 business days and was exactly as described. Appropriately packaged as well. Will definitely be a return customer.
The quiet edition team is such a great place to find the bag I love with unbeatable price. I was a little bit skeptical about buying a very expensive bag from a place I’ve never heard of . But, they are so patient and professional to answer all my concerns. I was amazed how fast the shipping was. It got delivered within 4 days with a very beautiful packaging. I will definitely shop with them again!
You could tell the outer layer of the parcel had taken some hits in transit but nothing too serious and everything was protected inside. I am happy! It came a long way and it came fast. Thank you for a great service!
My experience with The Quiet Edition has been exactly that—completely quiet. I submitted two inquiries through their website about a C$6,000 Prada bag, including its authenticity, original sourcing, documentation and return policy, I received no response to either inquiry, even though their website states that they reply within two business days. Without basic communication, I would not feel comfortable purchasing such an expensive item from this business. Please proceed with caution.

Antwort von Thequietedition
Arrived just on time. Since the shipping code was sent a bit later, I thought the package wasn't in transit so it came with a delays but the parcel still arrived at time. Not entirely sure what was that but since I got it I'm good here.
Returned my order, it was my mistake (sizing) but it got handled quickly and reshipped even faster then the first order. I think they did a great job with this, they didn't make a big deal out of it and eventually my mistake was corrected at their expense.
The reps here are fantastic. They are not some random customer service workers... I asked advice on what to get for my wife and got a best gift one could expect. Wonderful in all ways and we both are very satisfied.
Didn't have to wait ages and got everything on time, so that is a plus. No bad surprises so my overall experience comes down to 5 stars..
Received my bag and it is beautiful. The company is a dream to work with and I plan to place more orders with them in the future
Pretty nice and clean. The jacket came over packaged but I guess they did it for security. Overall a great service and we are satisfied.
Do not purchase products from this store.
It seems like a store based in Hong Kong... or China...
While web shopping, I placed an order for a bag I wanted because it was cheaper than elsewhere and they even offered a 15% discount coupon...over $3,000 I paid.
However, instead of sending the product to me after I had already paid, they demanded that I take photos of my ID and credit card and send them. In these times when privacy is so important, I believe this is something that should never happen anywhere unless they had a fraudulent intention.
So, I immediately canceled the order.
Absolutely do not purchase products from this place.
I hope no one else experiences this.

Antwort von Thequietedition
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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