Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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Das sagen Bewerter
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
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Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
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Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Vereinigtes Königreich
4.9
Hervorragend
288 Bewertungen
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Lara was very nice and professional…
Lara was very nice and professional with her work she paid through the shipping and gave me more ideas on what to wear ….. I really appreciate her help and she’s such a star …
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Very helpful and fruendly
19. September 2025
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Maheen was amazing !
I had the pleasure of being served by Maheen at The Perfume Shop this past Saturday, and I can't praise her enough for the amazing customer service she provided. From the moment I walked in, she was welcoming, attentive, and genuinely interested in helping me find the perfect fragrance.
Thank you, will definitely be returning !!!!
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Helpful staff
I visited the shop looking to buy a perfume, but I wasn’t sure what to choose. Zita, a very helpful, friendly, and patient salesperson, welcomed me and suggested a variety of perfumes for me to try. She patiently guided me through the selection process, helping me find the perfect fragrance for me.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
It was a pleasure to receive such…
It was a pleasure to receive such professional and helpful service. Leah did an amazing job with wrapping my perfume.
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Leah was the most polite and well…
Leah was the most polite and well mannered worker in the whole of Trafford centre can't wait to come shop here again and ask for her. Made our stressful shopping experience so much more easier
13. September 2025
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Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
LEAH WAS 10/10 SERVICE BEST CUSTOMER…
LEAH WAS 10/10 SERVICE BEST CUSTOMER SERVICE EXPERIENCED EVER SHE NEEDS A PAY RISE GIRLS
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Leah was so helpful
Leah was so helpful, we could never be so thankful for the amount of help and kindness we received, this woman did her job and extra! kindest soul ever!!!
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Excellent customer service by Sanaz
Excellent customer service by Sanaz, very helpful and very polite.
13. September 2025
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Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Fantastic help
Fantastic help. Zita was extremely helpful!
10. September 2025
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Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Absolutely fantastic service from Lara
Absolutely fantastic service from Lara. Made my daughter’s birthday presents extremely special. Asset to the company!
10. September 2025
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Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your lovely review. We appreciate you!
The Perfume Shop
Saran was brilliant great service
Saran was brilliant great service
28. August 2025
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Antwort von The Perfume Shop - Trafford Park 57
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great shop
Very helpful
Excellent service and wrapping by Sanaz
Thank you for your help & service
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I visited the trafford centre perfume…
I visited the trafford centre perfume shop on Saturday 16th August I was greeted by a young lady named Amy I asked for Chanel Allure Sensuelle she knew exactly where was in the shop and brought both sizes to me. I picked the 100 mil she then asked if i wanted it gift wrapped with my wifes Name on in gold i said yes please.
Now i have worked in retail for the last 20 years and have to say Amy is a credit to your company and your shop in the trafford centre so please say a massif Thank You from me.
Regards Frank Normington
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hello,
We appreciate you taking the time to share your positive experience. We're glad to hear that you were impressed with the service you received during your visit. It's great to know that our team member was helpful and made your shopping experience special. We'll be sure to pass along your kind words.
Sincerely,
Jasmyn
The Perfume Shop
Zack was great!
If you go to this store, ask for Zack! He helped us pick our wedding scents and we were very impressed with his help, super friendly and knowledgable! Thank you Zack :)
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hello,
We're happy to hear that you had such a positive experience in our store! We appreciate you highlighting the assistance you received in choosing your wedding scents, and we're glad we could help.
Sincerely,
Jasmyn
The Perfume Shop
Great experience with Abdullah
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Sky was very helpful and pleasant 😇
Sky was very helpful and pleasant 😇
I would come back for her custom
Best of luck Sky 💚
17. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amy was amazing and so patient when I…
Amy was amazing and so patient when I was looking for a new scent. Definitely recommend
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Amy helped me out a lot trying to find…
Amy helped me out a lot trying to find a gift for my sister as I had no idea! Great help!
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Maheen is excellent sales manager
Maheen is excellent sales manager. She know are product really well and very sharp to understand what customer needs. Keep up the good work.
10. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trafford Park 57
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
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