The Perfume Shop - Stratford Centre 190 Bewertungen 

82
TrustScore 4.5 von 5

4.7

Unit 8, East Mall, Stratford Centre, The Broadway, E15 1XL LONDON, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m so grateful to Diane for helping me choose the perfect gift. She was incredibly kind, attentive, and genuinely lovely throughout the whole experience. Such a warm and wonderful person! When you r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had such a lovely experience at this perfume shop! The sales assistant her name is SHENAY was incredibly kind, friendly, and genuinely helpful. Her positive energy and warm approach made the who... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service in store. They ordered on Wednesday at 4pm and arrived in the post by Friday midday. Excellent. I would recommend some bubble wrap or paper packing as the perfume was rattling around the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Came in the shop and Shaz was amazing. She was super helpful, and efficient and really helped make it a more relaxed experience by being kind to my child. Customer service was above and beyond.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit 8, East Mall, Stratford Centre, The Broadway, E15 1XL, LONDON, Vereinigtes Königreich

4.7

Hervorragend

TrustScore 4.5 von 5

82 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.7

Alle Bewertungen

(82)

35'710 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

What an excellent customerexcelent customer service service my…

What an excellent customer service my wife and I received from Stratford center branch, Diane make the shopping an exciting experience and we are grateful she served us

22. April 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Bewertet mit 5 von 5 Sternen

Shaz *5 STARS*

Shaz went above and beyond in the service she provided. I came in for one perfume but based on her amazing recommendation I happily left with two in tow. Was service with a smile, friendly and clearly very knowledgeable in perfumes creating the ideal experience. Shaz deserves great level of recognition and praise in my opinion with her handling of my interaction.

14. April 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Bewertet mit 5 von 5 Sternen

Darren was excellent

Darren was excellent. Stratford Mall Store.
A credit to The Perfume Shop.

4. April 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your kind words! We are delighted to hear that you had a positive experience with our team member. We appreciate your feedback and will share it with the team.

Best wishes,
Jasmyn

Bewertet mit 5 von 5 Sternen

Diane at Stratford Branch

I had the good fortune of being assisted by Diane. She was full of smiles and extremely helpful and knowledgeable. Apart from guiding me through and sampling a few scents in the shop she also ordered a scent to be picked up at another branch. She made spending.my money a pleasure. Thank you Diane

6. März 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hello,

We are so pleased to hear about your positive experience with Diane. It sounds like she went above and beyond to make your visit enjoyable and helpful. We are proud to have such dedicated and knowledgeable team members who strive to provide excellent customer service.

Best wishes,
Jasmyn

Bewertet mit 5 von 5 Sternen

Purchased male perfume received a…

Purchased male perfume received a female one.

28. Februar 2025
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Bewertet mit 5 von 5 Sternen

Shenay at Stratford London shopping…

Shenay at Stratford London shopping mall excellent customer service with smile and professional. Very knowledgeable with the prices and products and great help of choosing what i was looking for.

She always did a great job with the wrapping of the perfume for my daughter 18th Birthday present.

Thank you SHENAY great job 👏🏾

27. Februar 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hello,

We are delighted to hear about your positive experience with our team member. It sounds like she provided exceptional customer service, going above and beyond to help you find the perfect gift for your daughter's 18th birthday. We are proud to have such dedicated and knowledgeable team members who are committed to providing excellent customer service. We will be sure to pass along your kind words.

Kind regards,
Jasmyn

Bewertet mit 5 von 5 Sternen

So kind and helpful!

A staff member called Shaz was incredibly helpful to me; I had not realised that I had to know the exact amount of money on my gift cards before the transaction could be tapped into the till; Shaz helped me navigate right the way through the process. She was extremely friendly and patient, very adept at helping me realise the best and most economic way of buying the product I wanted. This shop can often be crowded out with customers; I chose to go early on a Tuesday afternoon when it was comfortably full but I did not have to wait; Shaz had offered help within a few seconds of my entering the shop, even though she had been busy with organising the counter display teddy bears! Shaz also made sure that my new points were recorded on my account; very helpful of her as I did not have my Perfume Shop card with me at the time. I will definitely be using the Perfume Shop again, this is the third time I have visited and each time I have experienced great support and help from the staff.

25. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I really enjoyed it very much to a…

I really enjoyed it very much to a point were i ended up purchasing more, and I really much appreciate their free tester sample they given me. Thank you very much for this wonderful amazing customer service?

15. Februar 2025
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Bewertet mit 5 von 5 Sternen

Madiha provided excellent service…

Madiha provided excellent service today! She helped us choose a wonderful gift for my son and took the time to show us a variety of ladies’ perfumes. She also did a beautiful job gift-wrapping our purchases. Her cheerful and friendly attitude made the experience even better. We’re extremely happy with her service and will definitely be back. Thank you, Madiha!

11. Februar 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Bewertet mit 5 von 5 Sternen

Good customer service 👌👌

10. Februar 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Bewertet mit 5 von 5 Sternen

Exceptional service from Shaz & Darren

I had an excellent experience with the service from Darren and Shaz! I was unsure about choosing a perfume for my friend, but they gave great recommendations based on what she likes. The personalized ribbon message was such a cute touch, making the gift even more special. Highly recommend their service!

23. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The perfume shop at Stratford City Centre…

I visited the Stratford City Centre shop to purchase a perfume for my husband, and I had an amazing experience. A lovely staff member named Shenay assisted me throughout the visit. She was incredibly helpful, kind, and patient, making the whole process so smooth and enjoyable. The store also has an impressive collection of perfumes to choose from. Highly recommend this shop for both the fantastic service and great variety!

23. Januar 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Thank you for your wonderful review! We're so happy to hear that you had such a positive experience at our Stratford City Centre shop. We strive to offer a wide selection of perfumes and provide excellent customer service. We're delighted to know that Shenay's helpfulness, kindness, and patience made your visit so enjoyable. We appreciate your kind words and hope you enjoy your purchase.

Kind regards,
Sharain

Bewertet mit 5 von 5 Sternen

Great customer service from Shaz

Found my receipt! Came over from Essex to visit another shop, popped in here and was greeted by a really helpful and lovely girl named Shaz. Ended up buying another Xmas present for the family! It’s customer service like this that makes people go to the shops rather than shop online, sadly not everyone values customer service the same. Well done Shaz, I would shop there more if local.

14. Dezember 2024
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Bewertet mit 5 von 5 Sternen

Nice shop,professional customer…

Nice shop,professional customer service, friendly and very helpful. Thank you Shaz for your kindness and availability.

12. Januar 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Stratford Centre 190-Logo

Antwort von The Perfume Shop - Stratford Centre 190

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Bewertet mit 5 von 5 Sternen

In the Stratford centre branch an…

In the Stratford centre branch an employee called Tisha gave amazing service and had a really positive attitude.
My best service experience in any establishment. Couldn’t have been better👍🏻👍🏻

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly they are excellent with…

Honestly they are excellent with everything With good product and with good Team ...I always buy my perfumes from them and I love Vip discount....I jut like this company
"There's one black slim lady with one fine braid hair in her 40 or 50 years is very rude to her own kind of black people she despises me every time I go there but other then her I love everybody who works there !" I really don't like when she is working there as she is bully

16. November 2024
Bewertung ohne vorherige Einladung

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