Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, y... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.... Mehr ansehen
Unternehmen hat geantwortet
I visited your west quay store today and I received excellent customer service from a chap called Anthony he really went above and beyond to help me and being disabled I struggle with a lot of things... Mehr ansehen
The store didn't have the product I wanted so they arranged for it to be delivered to my home for free. It was quick, easy and at no extra cost.
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Vereinigtes Königreich
4.9
Hervorragend
188 Bewertungen
Bittet Kunden um Bewertungen
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I had a very positive experience
I had a very positive experience. Tania was friendly, polite, and welcoming. She was patient, helpful, and made sure all my questions were answered. Her excellent customer service made the whole experience pleasant and stress-free. Thank you for your kindness and professionalism.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service very helpful
Great customer service very helpful
Tania
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great store and knowledgable staff member called Anthony.
Anthony in the West Quay store, Southampton was an amazing help not only in knowledge of stock he also worked out in store promotions in his head. A lovely chap. Not pushy just good salesmanship.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and knowledge
Lucy was really knowledgeable and happy to spend ages talking to me to find out what scent profile I wanted.
Great service.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tania really helped us with our sale
Tania really helped us with our sale
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience with Taniya
Had a great experience with Taniya , She is superb when it comes to helping me shop my favourite scent
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff is great on her service during…
Tania is great on her service during our visit, she is approachable. Tnx. See you again on next cruise😊
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The store is great and the employees…
The store is great and the employees are very nice and friendly. They assisted me perfectly and didn’t mind helping me constantly. Their names are Anthony and Mreyam and they are nice people.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great shop
Great shop, great staff, wonderful service as always
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
#Anthony is the best
Wonderful customer service from Anthony. We were treated very kindly and had a great experience buying from here. We will definitely be returning again!!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into today maryam was super…
Came into today maryam was super helpful with my purchases as always as coming here almost every week and always great customer service
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Mariam provided brilliant advice on which male eau de toilets to choose, then beautifully wrapped them whilst we had a lovely chat - a great experience!
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tania was lovely and helpful and gift…
Tania was lovely and helpful and gift wrapped it for me xx
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service
Best customer service. G and Tania made my purchase feel right. Love it!
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from Tania and G
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Karan was amazing she helped as alot 😊
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My boyfreind and I came into buy some…
My boyfreind and I came into buy some aftershave for our holiday we were helped by a lovely member of staff Jean who was amazing and very helpful!!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gave me 20% off and Tania found the…
Gave me 20% off and Tania found the perfume I wanted straight away and wrapped it very nicely for me.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very kind and helpful Tania
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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