When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Mehr ansehen
Unternehmen hat geantwortet
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Mehr ansehen
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Vereinigtes Königreich
5.0
Hervorragend
279 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Service in Edinburgh
Best service ever by Callie , what a brilliant team member you have
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great selection and awesome staff
Great selection and special offers for members - bought a perfume i was eyeing for a long time. I was served by Callie - she is truly fantastic. Her customer service is top notch, she is sweet and knows her product. Will be definitely coming back. Thanks Callie :)
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Thank you Sukveer for the amazing…
Thank you Sukveer for the amazing support and service 💗💗💗
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Gabi really helped me out by finding…
Gabi really helped me out by finding the right fragrance for my boyfriend, she was really helpful and kind.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Excellent service from Oistinguish.
Excellent service from Oistinguish.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful and gave us a discount
Very helpful and gave us a discount. Perfect service.
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful
Went to find a perfume that I only had a blurred photo of a tester bottle I was assisted by Gabi who found the perfume for me me and then kindly took me through all the diffrent sizes and the deals that were on as well she was very helpful and help me pick the right one for a gift
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I greatly recommend
I love this perfume shop, lot’s of perfume and a lovely staff, thanks a lot to Distinguish who guided me thru the different options, I definitely recommend buying there
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Exceptional Service by Paul at The Perfume Shop
I’m a regular customer of The Perfume Shop (209 St James Square, Edinburgh), and I always enjoy shopping there. Recently, I was helped by Paul, who went above and beyond to find the perfume I wanted as a gift for my friend. He was incredibly kind, patient, and dedicated — even contacting other stores to locate the right size for me. I’m very grateful for his exceptional service and the warm, friendly atmosphere of the whole team. He made my visit so pleasant! I highly recommend this store!
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
I had such a lovely experience at the…
I had such a lovely experience at the perfume, I got served by sukveer she was so lovely, really patient and understanding as I can be very indecisive!
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Was in today to browse for perfume a…
Was in today to browse for perfume a lovely young man served me called Distinguish very helpful, informative and polite I’ll be back thank you
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service
Had Paul serve me in the shop. Was very good at offering me different samples to try. Excellent customer service.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Made to feel like a valued customer…
Made to feel like a valued customer with Matthew’s service. Very helpful and efficient in checking availability of the desired product.
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service really…
Amazing customer service really attentive and put customers first
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
The shop assistant was very lovely
The shop assistant was very lovely, helpful and patient. Very recommend Distinguish !
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Thank you Sukveer Kaur
Was assisted by Sukveer Kaur. She is very knowledgeable and it helps me saving so much time to get what I wanted. She is also very understanding of the constraints that I have and she helped with giving multiple considerations.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Store has multiple options to buy…and Aishwarya staff is good at store
Store has multiple options to buy purfumes and the staff is with patience and very polite and especially AISHWARYA is very nice and very good at sales she showing multiple options to buy by the customer her way of convince customer is very good iam very impressed
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Amazing service by Callie
Amazing service by Callie, best customer service 10/10
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.