India was absolutely amazing today! I walked in looking for a perfume for my wedding day and she went above and beyond, letting me test practically every scent in the shop until I found the perfect on... Mehr ansehen
Standort
Standort wechseln9 Trinity Square,, CO1 1JR COLCHESTER, GB
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Das sagen Bewerter
The “ Perfume Shop” was on the ball. Shame about your conveyor Royal Mail, they took 2 attempts to deliver as the first they failed with a pathetic excuse.
Unternehmen hat geantwortet
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
Unternehmen hat geantwortet
I had a wonderful experience thanks to Julie at The Perfume Shop in Colchester. She is truly the best sales assistant I have ever met. From the moment we walked in, she made me and my husband feel g... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
9 Trinity Square,, CO1 1JR, COLCHESTER, Vereinigtes Königreich
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India was absolutely amazing today
India was absolutely amazing today! I walked in looking for a perfume for my wedding day and she went above and beyond, letting me test practically every scent in the shop until I found the perfect one. The experience was amazing and I’m so grateful for the amount of effort she went into helping me today. Thank you so much!
India was friendly and super helpful
India was friendly and super helpful. Great service
Outstanding customer service 🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟 I highly recommend The Perfume Shop in Colchester 💖
After picking my daughter up from school on a Friday, we popped into Colchester town, and I decided to treat myself and my daughter to a new perfume. 🌸
From the moment we walked into the shop, we were greeted with such a warm, welcoming atmosphere and a lovely vibe. ✨ We were lucky enough to be helped by Chantelle, who was absolutely amazing from start to finish. 😊
She made the whole experience so special for both me and my daughter. She was friendly, knowledgeable, patient, and went above and beyond to help us. My daughter absolutely loved the experience, all thanks to Chantelle. 💕 She is a real credit to The Perfume Shop and truly represents outstanding customer service. 👏
I'll definitely be returning, and I won't be going anywhere else for my perfumes! 🌷 As we left, my daughter turned to me and said, "I've had the best afternoon!" 🥹❤️ That says it all.
Thank you, Chantelle, for making our visit so memorable! 🌟💐
Verwendet eventuell KI als AntworthilfeMehr lesen
Julie is amazing
Julie is amazing.
She is really helpful and smiling.
Her knowledge is unbelievable.
This lady is the reason why I’m buying my perfumes from this shop.
Thank you Jules 💋🫶

Antwort von The Perfume Shop - Colchester 189
Julie is unbeliever
Julie is unbeliever. She is really good. Thank you!

Antwort von The Perfume Shop - Colchester 189
Julie is amazing and her customer…
Julie is amazing and her customer service is unbelievable. Thank you ☺️

Antwort von The Perfume Shop - Colchester 189
Jules in Colchester
Jules in Colchester! Absolutely wonderful lady, made my daughter's birthday really special, thank you ❤️

Antwort von The Perfume Shop - Colchester 189
I had jules today and she was so…
I had jules today and she was so beautiful and sexy! She done me a great deal for my partners 30th birthday and was so lovely to stand and talk to on my Sunday morning, when I return to the perfume shop I will definitely be asking for her, her customer service was a 5 star and she is a truly lovely lady xxx

Antwort von The Perfume Shop - Colchester 189
Exceptional Customer Service
I called your Colchester shop this morning and spoke with Lottie. She was so polite and engaging and answered all my questions efficiently and wished me well. I then visited the shop to make my purchase. Lottie served me and when I confirmed what I wanted, she then said ‘was it you I spoke with earlier today?’. This was a lovely expression of ‘joined up’ customer engagement. The customer experience was wonderful and I thanked Lottie for being so kind, efficient and engaging. Please pass on this feedback to Lottie and wish her success in her career,
Best wishes
Jan Neubauer

Antwort von The Perfume Shop - Colchester 189
I had a wonderful experience thanks to…
I had a wonderful experience thanks to Julie at The Perfume Shop in Colchester. She is truly the best sales assistant I have ever met. From the moment we walked in, she made me and my husband feel genuinely welcome, valued, and appreciated. She treated us with such kindness, warmth, and sincerity that we felt a real sense of belonging.
Julie also spoke so kindly about both of us, which made our visit even more special. Her positive attitude and exceptional customer service are unforgettable. I pray that more people have the same beautiful character and kindness that she has. Thank you, Julie, for making our day so special. You are a true credit to The Perfume Shop.

Antwort von The Perfume Shop - Colchester 189
Jules best worker in there
Jules best worker in there, was very polite and helpful will definitely be coming back

Antwort von The Perfume Shop - Colchester 189
Great service by Chantelle
Great service by Chantelle. Helpful with advice about scents and offers

Antwort von The Perfume Shop - Colchester 189
Colchester- Wonderful customer service…
Colchester- Wonderful customer service very nice and helpful.

Antwort von The Perfume Shop - Colchester 189
Lottie and Lucy Provided me with best…
Lottie and Lucy Provided me with best service at Colchester's Perfume Shop in town very friendly and patient and helped me pick out the best fathers day gift. Highly recommend this store especially with such great customer service!

Antwort von The Perfume Shop - Colchester 189
Julie was amazing
Julie was amazing, so friendly and helpful and couldn’t have done any more. Thank you Julie mwah xx

Antwort von The Perfume Shop - Colchester 189
Julie was amazing and extremely…
Julie was amazing and extremely helpful. Perfect example of customer service

Antwort von The Perfume Shop - Colchester 189
Fantastic Customer Service
We went into store for my son who was looking for a new scent for his 13th Birthday to add to his collection, he can be very fussy so i was extremely grateful to be served by India, she was patient and offered extremely high levels of customer service nothing was to much to ask for. She helped us with many new scents and advised us of all the offers the store had I ended up buying more than what I was expecting as she was just so helpful. I have been back to store and even bought another perfume. India was fantastic and a credit to have her working for your store. Thanks again for your time and help in store with my son he is very happy with his new perfume so Thank you !

Antwort von The Perfume Shop - Colchester 189
Julie helped me today at the Colchester…
Julie helped me today at the Colchester shop in town, really helpful in finding me a fragrance I was looking for. Very bubbly lady who gave great customer service.

Antwort von The Perfume Shop - Colchester 189
Lovely staff
Julie was lovely! Very welcoming, polite and friendly. Good discounts and offers available.

Antwort von The Perfume Shop - Colchester 189
We had a wonderful worker called Julia…
We had a wonderful worker called Julia help us buy the perfect perfume for fathers day, there was a wonderful selection we got to try and the customer service was excellent, providing best selection of each brands and giving a comforting vibe

Antwort von The Perfume Shop - Colchester 189
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