Recieved excellent customer service from Nashad. I was looking for a fragrance previously purchased however forgot the name and by verbal description she found the scent. She was friendly, helpful an... Mehr ansehen
Unternehmen hat geantwortet
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Recieved excellent customer service from Nashad. I was looking for a fragrance previously purchased however forgot the name and by verbal description she found the scent. She was friendly, helpful an... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service the store manager is amazing and gave us the discounts and a lady paula did us the wrapping we got 2 perfumes for an amazing price and got many samples for free and gifts for... Mehr ansehen
Unternehmen hat geantwortet
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Mehr ansehen
Unternehmen hat geantwortet
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Mehr ansehen
Unternehmen hat geantwortet
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ruby was amazing! So professional and attentive, she went out her way for me and my friend. Ruby never got annoyed at our requests. I feel like she went above and beyond for me. I appreciate her so much. Amazing staff!!
Plus the manager was sooo bubbly and smiley! Made me feel very welcomed!
I’ll definitely be back !

Antwort von The Perfume Shop - Bromley 7
Serjay at Bromley 5* Service

Antwort von The Perfume Shop - Bromley 7
Amazing service today in Bromley by Harvey and Jodie and was friendly and helpful and showed us the personalised ribbon for gift wrapping which was great!

Antwort von The Perfume Shop - Bromley 7
Had the best experience with Harvey in the Bromley store so helpful and polite very knowledgeable and even gift wrapped our gifts thank you

Antwort von The Perfume Shop - Bromley 7
I was served by Harvey today and he brings a new meaning to Customer Service. Welcomed with a smile, Harvey informed me of the deals in store today and gave a polite offering of assistance, should I need it. His attention to detail and knowledge of fragrances is impressive and the humour that he brings to the workplace makes for a better experience.
Harvey is an absolute credit to the company and should be commended for his work ethic. He is a great sales person and made my shopping experience today a joyful one.

Antwort von The Perfume Shop - Bromley 7
Fast delivery, when chose free delivery, will definitely order again, very pleased with my purchase 🙂

Antwort von The Perfume Shop - Bromley 7
I visited store yesterday with my husband for his birthday 🎁 The service provided by everyone was excellent 👌🏾 Would like to give a big shout out to Kemi 💕 What an asset to the store you are. My husband was so happy with your service and his final choice and that makes me happy 😊

Antwort von The Perfume Shop - Bromley 7
Great customer service from Kemi at the Bromley branch. First class professionalism in dealing with my purchase.

Antwort von The Perfume Shop - Bromley 7
The perfume shop in the glades Bromley the sales staff KEMI and PAULA went above and beyond to get a perfume which my wife adores as her previous perfumes have been discontinued ,but they tried all different ones that had similar smell to no avail then came up with mark jacobs intense which was perfect for her and she loves it thanks very much for all your help

Antwort von The Perfume Shop - Bromley 7
I was served today by Harvey with my mum in Bromley. Harvey was so lovely helping me find a new aftershave. His customer experience and attentiveness made the purchase a wonderful experience. Thank you Harvey!!!

Antwort von The Perfume Shop - Bromley 7
Kemi best customer service ever so helpful and friendly will definitely tell be coming back to this store

Antwort von The Perfume Shop - Bromley 7
I had a really great experience at The Perfume Shop. The manager took his time to listen carefully to what I was looking for and really understood the kind of scent I wanted. He was patient, friendly, and knowledgeable, recommending a few options that matched my preferences perfectly — including one of his own favourites, which turned out to be an amazing suggestion! Excellent customer service and a genuinely pleasant shopping experience. I’ll definitely be coming back.

Antwort von The Perfume Shop - Bromley 7
Went to the shop to find a specific perfume and unfortunately it was not in stock luckily kemi helped me and even managed to let me order it to be collected by when due . She was amazing help really kind and polite and definitely helped me alot as i have been struggling o find this perfume

Antwort von The Perfume Shop - Bromley 7
Bought a gift from the Bromley store yesterday, recommended by Kemi, a Sales Assistant, who was very friendly and supportive. I think it's the best customer service I've had when buying a perfume!

Antwort von The Perfume Shop - Bromley 7
Natasha was amazing, she really listened to what I was looking for and found me the perfect scent! Will definitely be back for more!

Antwort von The Perfume Shop - Bromley 7
Jack at the Bromley branch was extremely helpful. He assisted me in helping me find a fragrance gift set for my partners birthday. Amazing service 10/10 would highly recommend 👍

Antwort von The Perfume Shop - Bromley 7
Very efficient. Harvey was extremely helpful and very friendly

Antwort von The Perfume Shop - Bromley 7
Great experience at the Bromley Perfume shop in the glades. Natasha was really helpful and helped me find an aftershave that met my requirements. 10 out of 10.

Antwort von The Perfume Shop - Bromley 7
Went to the perfume shop in Bromley and the man that served me was very helpful and I would definitely go back if I needed to buy another gift. I had just been in another perfume shop in Bromley who were not helpful at all.

Antwort von The Perfume Shop - Bromley 7
Was served today by Harvey at Bromley store. What a pleasant bubbly young man and very respectful. I was very pleased with my purchase as one of my favourites GPG classique was in stock.

Antwort von The Perfume Shop - Bromley 7
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.