Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 27, Charles Street Mall, The Broadway Centre, BD1 1US BRADFORD, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I went in trying to buy a gift for my boyfriends birthday but I was completely unsure where to even start, a lovely woman called Donna came over to help me, showing me various perfumes and letting me... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Donna before coming down, and she explained the process for gift wrapping after purchase along with some recommendations. I went down to the Broadway shop and the team were ace. Donna, Evie... Mehr ansehen
Unternehmen hat geantwortet
The in-store service is excellent, but the online ordering process could be improved. The website seems somewhat complicated and could benefit from a redesign. Many items are advertised with free gi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US, BRADFORD, Vereinigtes Königreich
4.8
Hervorragend
103 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Laura was amazing
Laura was amazing. Gave me options. Was relaxed and assuring and I finally made my best decision. I had a good experience and will definitely come back. Thanking Laura for her services
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good
The perfumes were on sale online at good price. Delivered on time. Happy with my order.
7. Februar 2026
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was very nice and polite thank you TIA
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the shop in Broadway Bradford…
I went to the shop in Broadway Bradford today.20 Feb, to buy some perfume for my Grandsons 21st birthday. The ladies who served me were fabulous. Firstly Saffy (the perfume princess) gave me three samples to try and advised to take my time to decide. After having a coffee and continuing to smell the samples I decided on the one I liked best and returned to the shop . I was served by Tia who was also very nice and I also got a discount on my purchase today. Excellent service, very good prices.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast quick delivery perfect gift for my…
Fast quick delivery perfect gift for my partner
4. Februar 2026
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service. All the staff were very helpful including Danielle. Loved the gift wrapping too. Will definitely be back for more!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday shopping for my 13 year old son!
Visited the Bradford Broadway store today, on a quest to find my 13 year old son the perfect first scent for his birthday. Satty was incredibly helpful, and brilliant, amazing customer service, going above and beyond! So great to see my son full beam smiles! Thank you Satty! X
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience here is always lovely
My experience here is always lovely, warm, and welcoming. Donna is absolutely superb. She is extremely helpful, always has a can do attitude, and no matter the time always puts 100 percent in. There were times where I came just before closing and Donna would still wrap me up a gift. Donna creates the best gift parcels, she puts together the best packages with perfumes, chocolates, teddy bears and samples. Donna is the reason why I always come again and again to the perfume shop!
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tia from broadway was very friendly and…
Tia from broadway was very friendly and very helpful when it came to my purchase
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very competitive prices
Great choice of products. Very competitive prices. Quick delivery.
16. Dezember 2025
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Packing was really bad
Packing was really bad . When I open the box half perfume was out
20. Dezember 2025
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Donna was amazing served me so quickly…
Donna was amazing served me so quickly and packed my gifts so well! Will always ask her to serve me in the future!
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
I went to the Bradford broadway store…
I went to the Bradford broadway store and had amazing experience and I would like to thank the staff that help me pick my fragrance for my boyfriend for Christmas I couldn’t be more grateful for the time time the spent with me with their knowledge of the fragrance was amazing.
28. November 2025
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I came into the shop and the staff were…
I came into the shop and the staff were very welcoming they showed me items on offer and provided very good customer service. A big thank you to Donna for helping me choose my mums bday gift xx
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Excellent customer service. A special thanks to Donna & Tia!
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bradford Broadway 327
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.