Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve had absolutely no issues with the The Lott App it’s been smooth, reliable, and easy to use every time. Everything works just as it should, which makes the whole experience enjoyable and stres... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Terrible app, ridiculous to navigate, keeps bouncing around, never sends results to email or alerts , always have to re enter username and password even though i saved via fingerprint, always asking t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Really bad app! Tried to buy Powerball and App kept say error and unable to process, so would try again and same thing would happen, a red error message, so this kept repeating until App said ticket b... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Vom Unternehmen geschrieben

The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

510 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Terrible app

Terrible app, ridiculous to navigate, keeps bouncing around, never sends results to email or alerts , always have to re enter username and password even though i saved via fingerprint, always asking to veryify. Not a trusted App from google play and or Samsung. Can't withdrawl money, but never win anyway. Tried to uninstall on home screen and wouldn't let me. Ill stick to ozlottery thanks.

27. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Jake, thanks for reaching out to us here. Google’s policies don’t allow our purchasing App to be in the Play Store, you can watch our step-by-step video on how to install the Lott app on your Android device in just 4 quick steps https://www.youtube.com/watch?v=iLMN4sX9uCc&feature=emb_title. You can also review all of our app functions here https://www.thelott.com/play/app. Many thanks, The Lott.

Bewertet mit 1 von 5 Sternen

Can’t withdraw my own money!

Can’t withdraw my own money! Money sitting in the account unused and deposited from my bank account I can’t get back because you can only withdraw “prize winnings”. So even though I’ve made no purchase of a ticket, therefore the money is still mine and in my account I can’t withdraw it back into my bank account. Robbery and a scam.

24. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Max, thanks for your query. If you have deposited funds and haven’t turned them over (so spent and won the money back), you’re unable to withdraw the funds without giving the Lott’s customer service team a call on 131 868.

Bewertet mit 1 von 5 Sternen

It is not easy to win at all in any of…

It is not easy to win at all in any of the games. Lott advertisments appear that it is easy to win but contrary is not because the odds against i understand are 200 million. Lott doesn`t show clearly that information about odds because if people saw it less money would be grabbed by Lott.
So, it`s time Lott became honest and showed the community the odds clearly.
In a lifetime only a minute number of people maybe could win large. Terry

21. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Terry, the odds for each of our games are readily available on our website. Just select the relevant game from the home page and click on the 'How To Play' tab, the odds will be available under the 'Winning Combination' section. You can also read all about our many division 1 winners, here: https://www.thelott.com/real-winners. Thanks!

Bewertet mit 1 von 5 Sternen

Terrible service

Terrible service, I’ve been waiting for a response for my second email to them and I’m having no luck. I’ve called twice but they can’t help until the support team get to my email to verify my account.

20. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Sharnee, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

Really bad app

Really bad app! Tried to buy Powerball and App kept say error and unable to process, so would try again and same thing would happen, a red error message, so this kept repeating until App said ticket bought successfully. Went to check results afterwards and was shocked to find my account was almost depleted, and got charged EIGHT times, once for each so called failed error to buy ticket. Disgusting really.

20. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Good Morning Robert, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

Attempting to verify my account for…

Attempting to verify my account for over a week. Called today only to be told the office isn't even open today (Thursday) and to call after 0800 tomorrow. Absolute joke. Happy to take my money to deposit but won't even let me withdraw that money back to my bank without verification. Yet won't let me verify. Pathetic

18. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Good Afternoon Ashley, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

Inequitable

I stopped buying as there is too great a difference between first prize and second prize. Much better the draw where eight win a million won't ever buy again under current format

3. September 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Good Morning Fay, we frequently hold special event draws which give a larger number of people the opportunity to win a share in the first division prize pool. This weekend gone was our February Superdraw which saw seven people take home $2.5 million! You can read all about it here: https://www.thelott.com/real-winners/saturday-lotto/superdraw-saturday-delivers-big. Thanks!

Bewertet mit 1 von 5 Sternen

THEY TOOK MONEY OUT OF MY ACCOUNT WHEN…

THEY TOOK MONEY OUT OF MY ACCOUNT WHEN I HAVE NOTHING TO DO WITH IM NOT EVEN PLAYING ANY OF THEIR GAMES AND ALL OF SUDDEN THEY DECIDE TO TAKE MONEY OUT MY ACCOUNT THEY TOOK LIKE $25 FROM MY ACCOUNT SO I CONTACTED THEM AND SAID TO THEM THAT THIS HAS HAPPEND AND I SAID TO THEM THAT I WANT MY MONEY BACK IN MY ACCOUNT AND HOPING THEY WILL PUT MY MONEY BACK IN MY ACCOUNT IF IT DOESNT HAPPEN WILL EITHER CALL MY BANK TELL THEM THAT THIS HAS HAPPEND OR I WILL CONTACT THE LOTTERY PEOPLE AND TELL THEM THAT THEY HAVE TAKEN MONEY OUT OF MY ACCOUNT

28. August 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Ramesh, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

Not sure whether they are legitimate

I joined online because I did not play for a few days the account was closed
I rejoined using another email. Again the account was closed although there was a balance on the account.
Sent many emails and called the number on their website had no reply to either. Seems like i will have to take a loss.

31. Juli 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Good Afternoon Ronnie, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 5 von 5 Sternen

Great app..

Great app... Good experiences..

18. Juli 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Wayne, thanks for the feedback on the Lott app. Hoping to deliver you with many more exciting lottery experiences in the years to come.

Bewertet mit 1 von 5 Sternen

VERY BAD COMPANY \ WEBSITE KEPT SENDING…

VERY BAD COMPANY \ WEBSITE KEPT SENDING ME EMAILS ASKING FOR ME TO GIVE THEM MY ID PASSPORT OR DRIVERS LIC ETC. THEN THEY CLOSED MY ACCOUNT SAID THAT THEY HAD TAKEN ALL THE MONEY IN THE ACCOUNT BECAUSE I DID NOT GIVE THEM MY NSW DRIVERS LIC AND PASSPORT DETAILS. RANG THE PHONE NUMBER WAITED FOR AN HOUR NO ANSWER RANG AGAIN GOT THROUGH LADY TOLD ME I WAS BREAKING THE LAW BECAUSE IF I WIN ANY MONEY THEY WOULD NEED TO GIVE MY DETAILS TO THE TAX OFFICE.....?
THE WHOLE THING IS A SCAM I THINK AVOID.

22. Juni 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Phil, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

THEY NEVER ANSWER PHONE SO YOU CAN VERIFY YOUR ACC

I have been trying to contact them to verify my account for myself and my son and never answer! Now they have blocked our accounts! FFS IF YOUR GOING TO HAVE SOMETHING LIKE THIS RUNNING RUN IT BETTER! YOU SHOULD NOT HAVE TO VERIFY IT UNLESS YOU WIN A LOT OFF MONEY! ITS THEIR FAULT YOU CANNOT PLACE YOUR BET! ESPECIALLY WHEN YOUR SICK AND CANT GET TO THE BLOODY SHOPS 🤬

4. Juni 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hello Chrissy, thank you for getting in contact here. Our customer service team would like to assist you with your query, please check your inbox for a message from the team.

Bewertet mit 1 von 5 Sternen

While overseas the app will not let me…

While overseas the app will not let me log into my account to buy tickets very disappointed

20. Mai 2019
Bewertung ohne vorherige Einladung
The Lott-Logo

Antwort von The Lott

Hi Gordon, due to government regulations we're unable to offer lottery products overseas so your account won't work while you are abroad. In future if you're travelling, we recommend purchasing an advanced entry. Thanks

Bewertet mit 2 von 5 Sternen

CANNOT DOWNLOAD TRANSACTIONS TO EXCEL AS BEFORE

I used to be able to download, to Excel, all my account transactions for a specified period, BUT NOT ANY MORE.
How am I supposed to check if my account balance is correct as shown in the Thelott's website?
I NEED TO DO THE FOLLOWING:-
1 - First check if the "wins" shown on the website are correct for my account and note the value of my winnings. THEY SHOW THE WINS BUT ONLY TO JUNE 2018, AND THEY DON'T EVEN SHOW WHICH GAME WON.
2 - Then check if my winnings have been credited to my account.
3 - Check if the deposits for playing agree with my bank statement.
4 - Check the balance on the website with my calculated balance.
I USED TO BE ABLE TO DO ALL THIS FROM ONE PAGE ON THE WEBSITE. NOW - ITS VIRTUALLY IMPOSSIBLE TO DO.
NOT GOOD ENOUGH FOR A BIG COMPANY. ALL BANKS, SHARE TRADING, ETC... ACCOUNT WEBSITES ALLOW YOU TO DOWNLOAD TRANSACTIONS TO EXCEL.

17. Mai 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TOTAL IGNORANCE!!!

TOTAL IGNORANCE!!!! IM STILL WRITE TO THIS PEOPLE WHAT THEY ARE WORKING FOR LOTT, THEY CHECK MY MESSAGE THEY DONT ANSWER!!!! LAST TIME I WRITE TO LILLY AND SHE GET TIRED TO ANSWER ME!!!! IN LAST FOUR DAYS IM STILL WRITING EVERY DAY TO GIVE MY MONEY AND THEY DONT GIVE SH...T ABOUT ME!!!!! THEY HAVEN GOT ANYTHING!!!! YOU LOSE YOUR MIND ONCE YOU ARE IN!!! THE SAME LIKE BETTING!!!!! ASKING NON STOP, SEE THEM CHECKING YOUR MESSAGE AND THATS ALL!!!!! BE WARE MY FRIED!!!! READ PROPEL ALL THE BAD COMMENTS, !!!!! IGNORE THE GOOD ONE!!!! IM TELLING YOU TOUCHING MY HEART!!!! DOSE ONE ARE FAKE!!!! IN THE BEGINNING I BELIEVE AS WELL AND NOW FROM SECOND JANUARY IM CRYING TO GET MY MONEY BACK!

3. Mai 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

i think its a scam

i think its a scam, even with government "oversight" the government is corrupt and this is a private company. where are all these phantom "winners"?? sounds like fraud. i bought $1500 in tickets every week for 10 years and NEVER ever won more than $30. 350 tickets on lotto today and won a single div 6 for $10.65!!!! suspect MAJOR FRAUD

20. April 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst Site on the WWW - bar none

Every page has to be "refreshed" to download all of the information. The banner states "Here is your ticket" but there is no ticket or numbers played. Another states you can make contact by email via the "button below" but there is NO BUTTON BELOW.
Frustrating, poor performance and wrong information. it's a pity there is no competition.

20. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

One thing I don't understand is most of…

One thing I don't understand is most of the Instant Scratchie ticket's are being won by people getting the ticket as gifts from someone else or by some stranger on a holiday or something. Other lotto winner's are commonly people who happened to buy a game off the change from their grocery shopping or people who chose their birthday numbers of family members and so forth. Don't you think not that these stories are getting a bit too rusty and lottery official's should come up with something new for a change. I'm sure you guys can do better than that...

12. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

One big scam!!

I bought a do your own numbers ticket for, I think it was powerball- me being new to the whole lotto thing & all wasn’t aware I was supposed to choose 8 numbers, the app only let me choose 6.
Next day went to check to see if I’d won anything to find out that you need 8 numbers not 6. My question is why did the app let me go ahead with the purchase with only 6 numbers? Major glitch here, or just plain dodgy! How is this app still running pretty sure it’s illegal to steal people’s money.

8. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Can’t withdraw money - what a sham!

App and website asks me to verify even though it then tells me I’m already verified. Thus sending me in a loop when I’m trying to withdraw MY money. How this can be legal I don’t know for the biggest Australian lottery provider.

Numerous emails unanswered as many others have pointed out. What a sham.

I have a personal theory they do this so people just give up and buy more tickets with their account balance. How unethical that would be...

29. Januar 2019
Bewertung ohne vorherige Einladung

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