Please do not use this company which is part of the Lancashire Electrical Lamp Company. Zero customer service, poor quality products and aggressive behaviour when we attempted to find a solution. Over... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Mehr ansehen
Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Mehr ansehen
Fantastic company. Excellent service from ordering to delivery. Delivery was fast and smooth. The lampshade was really good value. Would definitely recommend this company. Thank you, Sandra
Unternehmensdetails
Vom Unternehmen geschrieben
.
Kontaktinformationen
Boundary Road, WA10 2LL, St. Helens, Vereinigtes Königreich
- 01744 20030
- sales@thelightingcentre.co.uk
- thelightingcentre.co.uk
Bittet Kunden um Bewertungen
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Great Price, Fast Delivery
Great experience with The Lighting Centre. The price was very competitive — around 30% cheaper than the high street for the same product.
Delivery was quick and hassle-free, plus regular updates on my order status and delivery.
Excellent value for money and a smooth buying experience. I’d definitely use them again and would happily recommend them to others.
Found the ideal fitting
We were able to purchase a light fitting that we could not find anywhere else at a very reasonable price. Delivery was fast and it arrived in great condition well packed. My only slight reservation was that the postage cost was on the high side (certainly Vs free via Amazon) however it was 24 hour and through a reputable courier so was justified.
Really poor - Do not buy from them.
If i could give 0 stars i would.
I ordered some overpriced lamps which looked beautiful in the image, so i thought they might be worth the money. When they arrived, they were a different colour to the image, and looked cheap. I contacted them to ask about the returns process. No response. So i sent them back to the address on the invoice. Turns out, that's not their address, so i am now waiting for Royal Mail to send them back to me.
Luckily i bought them through Paypal, so i was able to raise a case. They then said they would give me a refund if i returned the lamps (they provided their actual address)... But they gave me a deadline of just over a week to return, otherwise they would not honour the refund.
Today is the deadline. Royal Mail still haven't returned the lamps so I don't have them to send them back, so I won't get a refund.
AWFUL customer service and poor products.
PLEASE do not waste your money on this shop!
simple to use web site and process
I have received a delivery notification…
I have received a delivery notification with a photograph that is not at the specified delivery address.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. PRODUCT DOES NOT WORK AND NO COMMUNICATION FOR RETURN. SCAM SCAM SCAM
Do not use
Do not use. Faulty item sent and no response to email, phones lines ‘down’ and the online chat is unresponsive.
Awful company
Sent a product back over 2 weeks ago. Only know they received the item back cause we got hold of them. Since then radio silent, no update. Multiple emails sent. Phone lines aways out of action and no refund. Awful company
Do NOT buy from this company
Do NOT buy from this company. No customer service available for a warranty claim. Light no longer works under a year of using therefore not fit for purpose. I have been ignored on email, social media and live chat.
ordered lights for next day delivery
ordered lights for next day delivery. received confirmation but no further details. phone lines, doesn't work, never replies to emails. been 2 weeks since order was placed- no communication at all. complete ignore. SCAMMERS. AVOID AVOID AVOID.
Like others have said AVOID AVOID…
Like others have said AVOID AVOID AVOID! Item ordered never arrived and no reply to emails. The fact that PayPal gave me an instant refund tells you all you need to know!
Still waiting for delivery that was due…
Still waiting for delivery that was due ten days ago. The phone number does not connect. No one responds to email. And the online chatbot customer support doesn't respond either!
Scammers
Placed an order. No product delivered. Emailed, messenger, live chat no replies. Tried to call and phone says due to technical issues you need to email or go on live chat. Joke! They are just taking your money and no products being delivered. This company are still advertising on Facebook. We are now 3 months after I placed the order and the product never arrived and no one replied to me
Cancelled order can’t get any replies…
Cancelled order can’t get any replies from anyone over a refund sent emails and can’t get through on phone ☹️☹️
Site easy to navigate.
I Have Not Recieved My Items
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