The Lad Collective Bewertungen 447

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve purchased five sets of fitted sheets and zip pillowcases from The LAD Collective and I honestly can’t recommend them enough. I love the zip pillowcase design—it keeps everything neat and in place... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Honestly, the quality isn't has good as what I was expecting, and everytime I use these I wake up sweaty. It's disappointing because they do come in really nice colours, have some good functions, and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love this company. We started with one set of sheets, now every bed in the house has them and we have a mattress topper as well. Quality product and speedy postage. When I have had to contact customer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I now have 6 sheet sets, a pillow and a cooling mattress protector from The Lad Collective. The sheets feel soft and light, perfect for a good night’s sleep. My pillow is the best I have had, and the... Mehr ansehen

Unternehmensdetails


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4.5

Hervorragend

TrustScore 4.5 von 5

447 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Fantastic product, Great customer service!

Love this company. We started with one set of sheets, now every bed in the house has them and we have a mattress topper as well. Quality product and speedy postage. When I have had to contact customer service I have been very impressed with how friendly and helpful they are. I recommend them to everyone.

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I now have 6 sheet sets!

I now have 6 sheet sets, a pillow and a cooling mattress protector from The Lad Collective. The sheets feel soft and light, perfect for a good night’s sleep. My pillow is the best I have had, and the mattress protector is cooling and comfortable. I’m impressed also with the seamless ordering and delivery process, I have received all the items within a week of ordering. Needless to say, I am a big fan of The Lad Collective and their products. Definitely recommend them!

8. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing customer service

This is a great Australian company to deal with they have great customer service and excellent quality products I have made several purchases.

I had made a mistake on a purchase I contacted customer service who without hesitation arrange a return label and refund for me , they advised me the process and also advised I would be refunded once the item was received they received the item and the next day the refund was processed.

Definitely a great company to deal with.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love the fitted sheet and zip pillow case.

I’ve purchased five sets of fitted sheets and zip pillowcases from The LAD Collective and I honestly can’t recommend them enough. I love the zip pillowcase design—it keeps everything neat and in place—and they’re so generous in size that they don’t squish your pillows. They’re incredibly comfortable and cool to sleep on. You won’t be disappointed!

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended TLC, 10/10🌟

I’ve bought many products from TLC & love them all. The bedding is such high quality & with a spinal disability having the corners labeled and elastic pulls make it easier to make the bed. And the magnetic quilt covers are just a fabulous concept. The sheets are like silk & wash up lovely. Items always arrive well packed & in good time. Correspondence with TLC always gets answered & addressed in the best possible way. These people actually DO care about their customers. I recommend them & their products very highly. My only gripe is - PLEASE get & keep a light blue colour in your Permanent Range! Then I can buy more!😅🙏🏻🩵

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Lacks quality

Honestly, the quality isn't has good as what I was expecting, and everytime I use these I wake up sweaty. It's disappointing because they do come in really nice colours, have some good functions, and I bought a couple of sets in different colours (one is unopened) that i can't use. I wonder if anyone else is having the sweat issue? It doesnt happen with any of my other sheets. I don't recommend.

21. März 2026
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Atari,

Thank you for sharing this — I’m really sorry to hear the sheets haven’t felt right for you. Waking up sweaty is frustrating, and it’s certainly not the experience we aim to deliver. It’s also a very uncommon piece of feedback for our bedding, which is designed to be naturally breathable and comfortable year-round.

That said, what matters most is how they feel to you - and right now, they’re not doing the job.

We’d love to turn this around. Whether that’s helping you find a better option or organising a return for the sets you’re not using, we’ll make it simple.

Please reach out to us at hello@theladcollective.com with your order details and mention this review, we’ll take care of everything from there.

Appreciate you giving us a go, and we’ll do our best to make this right.

Ed - Co-Founder

The Lad Collective Team

Bewertet mit 5 von 5 Sternen

TLC 3.0 Sheets are AMAZING

TLC 3.0 Sheets are AMAZING. The Lad Collective nailed it. They are soft, cozy, and great quality. They washed beautifully and still feel brand new. They’re absolutely worth the money because they are made to last. The easy grip straps make them so easy to put on and keep everything in place. No notes!

24. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thanks LADS at TLC

Thanks Lads. We have been very happy with our TLC sheets, towels & polar blankets. We asked for advice about sizing of sheets for our slide-on camper mattress. Got the reply & our sheets are a perfect fit. Our TLC count 4 sets of sheets, 2 quilt covers, 1 polar blanket and a lot of extra pillowcases. HAPPY CAMPERS!

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Excellent sheets and decent service

Excellent sheets and decent service . ZERO SERCURITY THROUGH THE PAYMENT PORTAL. I didnt log in, I dont have an account. It shouldnt be that easy to access sensitive info

21. Februar 2026
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Kate,

Thank you for your review — we really appreciate the kind words about the sheets and our service.

We take any concerns around security very seriously, so I’d love to clarify and help put your mind at ease. Our checkout is powered by secure, encrypted payment providers, and we never store or have direct access to sensitive payment details.

It sounds like something didn’t feel right in your experience, and that’s important for us to understand. If you’re open to it, please reach out to us at hello@theladcollective.com with a bit more detail on what you saw — we’ll look into it straight away and make sure everything is as it should be.

Appreciate you raising it with us.

Ed - Co-Founder

The Lad Collective

Bewertet mit 2 von 5 Sternen

Buyer beware

I ordered a queen bottom sheet and a pack of two pillow cases. The pillow cases do not fit the queen bottom sheet; they are 42 inches long! I asked Lad Collective to switch to the proper size and that company refused. Customer service explained: “ a separate 2-pack, which measure 22 x 42 inches and are currently our only size option for individual pillowcase packs. “ This size discrepancy came without advance notice.
Now I am stuck with a sheet and pillow cases me wiwhich do not fit. What does Lad Collective offer: I would need to pay for a return which will be half the price of the sheets. This is poor customer service.

25. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience

Terrible experience, will never purchase from this company again . Let's be honest when you're paying top dollars for sheets. You expect top experience. Was promised a delivery on sheets to come before Christmas as a present for my sister which I was promised but they never arrived then to receive an email several weeks later telling me that they are sorry but the sheets will not be delivering in time so then I waited another couple of weeks for my sheet to be delivered then to receive the wrong colour. I've got a lot of. I'm sorry and a $50 voucher which does nothing when you're expected to what by another pair of sheets at cost nearly $300 and get a $50 off. I mean let's be honest I would get better service from pillow talk .

12. Januar 2026
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Katrina,

I’m really sorry to read this - especially given it was a gift and tied to Christmas. We know how important those moments are, and we didn’t deliver the experience you were expecting.

Delays around the Christmas period are never ideal, but more importantly, we should have communicated more clearly and made the situation easier for you from the start. Receiving the wrong colour on top of that is incredibly frustrating, and I completely understand why the resolution didn’t feel sufficient.

This isn’t the standard we hold ourselves to.

We’d really appreciate the opportunity to make this right for you properly. If you’re open to it, please reach out to us at hello@theladcollective.com with your order details and mention this review — we’ll personally step in to resolve this in a way that feels fair.

Thank you for your honesty, Katrina — we’re sorry we let you down here.

Cheers,
Ed

Bewertet mit 1 von 5 Sternen

After order not turning up

After order not turning up. They told us they didnt know if or when they would even get the cooling blanket back in so they would have to refund us the money for only 7 days later it be back on the there website for $62 more.... are you telling me a company doesn't know if they would be getting stock of something within a week?

31. Dezember 2025
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Hayley,

Thanks for taking the time to share this — and I’m really sorry for the frustration this caused. I completely understand how it would look to be told the Cooling Blanket wasn’t available, then see it back online shortly after (and at a higher price).

To provide some context: during our Boxing Day sale, the Cooling Blankets were available on pre-order, and we intentionally set a strict limit on how many units we sell during pre-order to account for any potential variances when stock lands at our HQ (for example, stock arriving short of what was ordered).

When the shipment arrived, we then completed our January stocktake. After confirming the final counted inventory, there was a positive variance, meaning we had more units available than expected - and those additional units were then added back to the website.

That said, I understand why this felt unfair from your side, and I’m sorry we didn’t communicate that process more clearly at the time. That’s on us.

If you’re open to it, I’d really appreciate the opportunity to turn this around. Would you be willing to give us the chance to make this right? If you can reply with your order number, I’ll look into it personally and see what we can do for you.

Warmly,
Ed - Co-Founder
The Lad Collective

Bewertet mit 3 von 5 Sternen

Mixed feelings but won't buy again

I bought a set of sheets and a set of towels
The sheets are exactly as advertised, deep sides and tagged for convenience. I like a crisp sheet and these a very soft.
The towels or rather bath sheets were very disappointing. They are very very narrow and thin, shed more fluff than an animal and the logo embroidery is coming apart

10. Dezember 2025
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Lou,

Thanks for the honest feedback - we’re thrilled you love the sheets, but we’re truly sorry the bath sheets disappointed. Shedding and embroidery coming apart isn’t good enough.

The good news: we’ve since released our 2.0 Bath Towel range, with significant upgrades to both durability and quality (because the towels should keep up with the sheets).

If you’re open to it, we’d love the chance to make this right. Email us at hello@theladcollective.com with your order number and we’ll take care of you.

Warmly,
Ed - Co-Founder
The Lad Collective

Bewertet mit 1 von 5 Sternen

First off a $120 flat sheet only should…

First off a $120 flat sheet only should NOT come in a Plastic bag and a cheap $2 storage bag like bro also they feel like they are from SHEIN 😢

5. Januar 2026
Bewertung ohne vorherige Einladung
The Lad Collective-Logo

Antwort von The Lad Collective

Hi Dani,

Thanks for sharing this - we’re really sorry to hear it. That said, this doesn’t sound like our product or packaging standards. We also don’t sell flat sheets individually, so we’re concerned this may not be a genuine Lad Collective purchase.

We’d love to look into it properly and help. Could you please email our team at [support email] with your order number (or a screenshot of your receipt), and a photo of the packaging you received? If it is ours, we’ll absolutely make it right.

Warmly,
The Lad Collective Team

Bewertet mit 5 von 5 Sternen

Best customer service!

I had ordered a quilt cover which never arrived. After receiving no help from the Aus post, Lad collective were able to resolve my issue straight away without any complaints (even though it is not at all their fault) thank you immensely i will not hesitate to order again in the near future

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Magnetic quilt and cover disappointment

My son moves a lot in his sleep and we have major issues with his blankets bunching up in the quilt cover so I was very excited to try the magnetic quilt and quilt cover for him. Unfortunately the magnets are not strong enough and the corners detach and everything bunches up and I have to fix and redo every single night still. Left a review on their website and they have deleted it as it wasn't 5 stars. Disappointed.

20. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I wanted to love these towels so much

Update. The company has emailed and said they will send replacement towels. And they have updated their towels so that the issue I had with them should not happen . So I will give 5*
I wanted to love these towels so much. They are soft, not overly absorbent but hoping that will get better with more washing. But I have been using them for about 2 week and are starting to notice the threads are pulling. Not just a little bit. I took photos but can't find were to up load them on here. I have emailed the company so hopefully they will send me some not faulty towels.

15. November 2025
Bewertung ohne vorherige Einladung

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