Website is intuitive. I found my product quickly and placed the order without issues. Practice Jerseys are quality product but the shipping could have been quicker in my opinion. I ordered two prac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Positive: Good prices and selection, excellent communication when an item I ordered was out of stock, quick shipping. Negative: Allowed me to order an item that was then said to be out of stock, ska... Mehr ansehen
100% recommend. Customer service is spot on if you have any need. Quick shipping.
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Kontaktinformationen
Vereinigte Staaten
- 866Hockey1
- sales@thehockeydepot.com
- thehockeydepot.com
4.8
Hervorragend
91 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They were out of stock for what I…
They were out of stock for what I ordered and replaced it with an upgrade at no charge. Shipping was quick and an overall great experience.
12. April 2023
Great service & product
Purchased 3 hockey jerseys and they are super cute and arrived quickly.
30. März 2023
Great Value and super fast delivery
4. April 2023
Antwort von thehockeydepot.com
M Miller:
Thanks for the 5 star review. we strive to bring the best value and prompt delivery. It's customers like you that make us love what we do.
Thanks a million and keep on rollin.
I ordered the rest of my equipment
I ordered the rest of my equipment, hoping it would come in the least most packages, all that's been sent out is the 2 sticks I've ordered, separate. So each time one was sent the money would be draw out of my account, I'm just hoping in the end I don't pay more, than what was established in my order receipt.
24. Februar 2023
Antwort von thehockeydepot.com
You are mistaken Sir. there were no sticks on your order referenced above it was all delivered on 2/21/2023 via Fedex so we think you ordered from another company not us. Please let us know should we have to look into this but order THD1575 did not have any sticks nor did you order any sticks from us and your order was all in one package.
Antwort von thehockeydepot.com
John
Thanks for the great rating. we strive to be the best in the industry with customer service and pricing and it looks like we nailed this. Thanks for being the best part of thehockeydepot.com our customers.
Thanks
Thehockeydepot.com
Great service
Great service! The delivery prices were a little high but good service overall.
26. Januar 2023
Antwort von thehockeydepot.com
Anna
Thanks for the feedback and the review. We try our best to keep those costs under control but the past few years everything unfortunately has gone up and it affects all of us. Thank you for being the best part of thehockeydepot.com, our customers
Thanks
Thehockeydepot.com
Shipping company delivered to wrong…
Shipping company delivered to wrong address and staff rectified situation quickly and courteously answered my emails In a timely fashion
6. Januar 2023
Antwort von thehockeydepot.com
Mr Ziobro:
We truly appreciate the kind words and are glad we were able to help and rectify the situation. Its customers like you that keep us going to make thehockeydepot.com a great experience for you our customer.
Antwort von thehockeydepot.com
Harper
Thanks a million we truly appreciate the business and the feedback. Thank you for being the best part of thehockeydepot.com, our customer.
Thanks
Thehockeydepot.com
Fast easy and friendly
Fast easy and friendly
My item was out of stock, and they helped get a replacement and discounted the difference. Will be using you guys again!
30. November 2022
Antwort von thehockeydepot.com
Brandon
Thanks for your understanding and feedback and being open to a replacement and the discount. Thank you for being the best part of thehockeydepot.com, our customer.
Thanks
Thehockeydepot.com
I appreciate their quick and clear…
I appreciate their quick and clear communications! Will definitely be shopping with them in the future!
8. November 2022
Bewertung ohne vorherige Einladung
Antwort von thehockeydepot.com
Cheryl:
Thank you for the 4 star. At Thehockeydepot.com we strive to get 5 stars what could we have done differently to earn that extra star?
We want to thank you for being a customer and appreciate the kind words!!!!
They had what I needed
They had what I needed. Sent quickly. I just wish shipping to alaska was not as expensive.
27. Oktober 2022
Antwort von thehockeydepot.com
Esary:
We truly agree with you and unfortunately we have not found a more viable shipping option to Alaska. Wait we have an idea how about opening up a franchise up there under thehockeydepot.com :).
All kidding aside we thank you for your business and truly appreciate it.
Antwort von thehockeydepot.com
Thank you so much for the 5 star review. Customers like you make us continue to strive to be the best in the business and truly value feedback. Welcome to our family and don't forget to be Awesome!!!!
hockey socks
Ordered 14 pairs of hockey socks for the team. Order was shipped promptly and arrived in good time.
1. Mai 2022
Antwort von thehockeydepot.com
Thank you so much for the 5 star review. Customers like you make us continue to strive to be the best in the business and truly value feedback. Welcome to our family and don't forget to be Awesome!!!!
Int/Sr Goalie Jersey
There was one jersey missing from my order (the blue ny rangers). And the ones that i recd didnt fit in the arms. im very sad.
25. April 2022
Antwort von thehockeydepot.com
Mr Chhabu:
Lets get a few things straight. You did not contact us to ask about exchanging anything, we emailed you and said the Rangers jersey was out of stock and we sent up separately from the package via USPS the gray jersey for the replacement. You also asked us for a sizing chart which we supplied and you ordered the Intermediate Goalie Cut which is a Junior Size not a Senior Size Goalie cut jerseys.
What you ordered you received and if you ordered the wrong size which seems to be the case how is this our fault when you neglected to even contact us to see what can be done.
Please feel free to email us at sales@thehockeydepot.com and reference your order number so we can see what can be done but understand what You ordered We shipped.
Thanks,
Mike
Thehockeydepot.com
Initially ran into issues with…
Initially ran into issues with incorrect product shipped, but customer service worked it out, and made things right.
16. April 2022
Antwort von thehockeydepot.com
Brett,
Thank you so much we truly appreciate the 5 star review and we strive to make every customer happy and hopefully continue to earn your business.
Thanks again,
Thehockeydepot.com
Great service
Great service. I had to return the skates for a different size and they sent out the return immediately. I'm also impressed with how quickly they ship their products.
6. April 2022
Antwort von thehockeydepot.com
Erich,
Thank you so much we truly appreciate the 5 star review. We strive to offer an amazing customer experience and we hope we earned your business in the future.
Thanks
Thehockeydepot.com
Antwort von thehockeydepot.com
Greg,
Thank you so much for the 5 star review. We strive to make the overall experience a great one and with that we hope we earned your business in the future.
Thanks,
Thehockeydepot.com
Had to have an order by 7 days for a…
Had to have an order by 7 days for a weekend tourney. Order was put in Saturday and received order on Wednesday. Great job on getting me my order in time
19. März 2022
Antwort von thehockeydepot.com
Thank you so much for the 5 star review. We strive to make the overall experience a great one and with that we hope we earned your business in the future.
Thanks,
Thehockeydepot.com
Been a customer for over a year and for…
Been a customer for over a year and for each order they still honor the 10% discount and free fast shipping. Love my gear just in time for league play, thanks.
1. März 2022
Bewertung ohne vorherige Einladung
Antwort von thehockeydepot.com
Jason,
Thank you so much for the continued support and we value your business and look forward to continuing to meet your hockey needs.
Thehockeydepot.com
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