The Handbag Restoration Company Bewertungen 

169
•
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I contacted The Handbag Restoration Company because I need a longer chain on my Mulberry Lily and they’d been recommended. The communication was very helpful and they explained everything really well.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Clare has done the most amazing job with my beloved 30 year old Mulberry handbag. It looks incredible, all the marks removed, small holes repaired and a new zip fitted, reusing the original leather pu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Incredible service and workmanship. My Gucci bag needed relining and I wanted the strap extended. I am absolutely delighted with the work carried out. It's like a brand new bag. Throughout the pro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The whole process was very straightforward and Clare made everything completely clear to me, from initial quote to final restoration pictures. My beautiful, well-loved leather bag was returned to me,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Handtaschengeschäft

Vom Unternehmen geschrieben

Providing a bespoke restoration service for luxury bags and leather goods. The Handbag Restoration Company specialises in repairing, restoring and rejuvenating luxury brands including Hermes, Chanel, Louis Vuitton and many more.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

169 Bewertungen

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4.9

Alle Bewertungen

(169)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Clare did an amazing job on my 34 year…

Clare did an amazing job on my 34 year old leather tote bag. It had travelled everywhere with me and is very precious. She recognised this and carried out a skilful and systematic renovation. I am so pleased and extremely happy with the results. Thank you Clare.

20. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve followed on Instagram for a while…

I’ve followed on Instagram for a while now and been really impressed with the transformation of the bags being restored. I can only say that the transformations are better in real life, I sent 3 items for repair/cleaning.
A Chanel Flap bag that had faded so badly on the front with the sun it looked grey not Navy Blue, but it’s now back to its original colour only better, I also sent a purse to have the zip to be replaced and you cannot see the difference, the stitching is impeccable, and my daughters red card holder that was dirty,
She was so impressed with the transformation all of the greasy marks gone and the colour restored.
Anyone thinking if using this company I would highly recommend it, Clare’s work is exceptional .

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Clare did an amazing job restoring my…

Clare did an amazing job restoring my vintage jumbo Chanel! It has absolutely exceeded my expectations having been cleaned, recoloured and repaired - it looks like new - I would HIGHLY recommend her services as this is the second amazing job she has done, thank you xx

18. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am thrilled with the repair THRC did…

I am thrilled with the repair THRC did to the broken chain of my precious vintage Chanel. THRC made it easy, with clear communications on the whole process from safely transporting the bag to completing the repair (with pictures) and returning the bag. Highly recommended

14. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous work

This is an absolute gem of a company and Clare is an utter gem of an artisan. From a customer experience point of view, every step of my item's journey was outlined, and the subsequent pickup/delivery options were so easy to arrange. There was complete transparency about what could be achieved and what the price would be, and I felt utterly at ease about sending off my bag. My new-to-me vintage Chanel departed looking a little tired and came back gleaming and sprightly. Absolutely will not hesitate to recommend or come back to THRC!

9. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

I’ve used this company twice, once to clean and restore a Celine leather and fabric tote, and again to reattach a broken strap on a Dior Gaucho. They are always informative and helpful as well as doing an excellent job fixing up neglected bags. Will use again as and when my vintage bags cycle back into fashion.
The only request I have for them would be: please consider inserting rigid bases into sagging bags, between the bag and lining.
Currently they recommend separate bag liners but these aren’t very attractive or practical for me. I’m going to have to use another bag refurbisher to fix up my shapeless prada tote, but would have really preferred to stick with THRC!

22. November 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Hi Jo! Thank you so much for your kind words and for your feedback, it is truly appreciated! Whilst we don't offer rigid bases, we can offer restructuring where it is suitable to do so. The helps maintain as much of the originality as possible :).

Bewertet mit 5 von 5 Sternen

Loewe Man Bag

Clare was an absolute delight to deal with. The repair of the item was not straightforward but Clare persevered to identify the right mechanism to replace the damaged mechanism. I am very pleased, and would have no hesitation in recommending Clare and her company.

1. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything was absolutely brilliant…

Everything was absolutely brilliant from start to finish. Right from the moment I received a response to my initial enquiry to getting my bag back beautifully packaged with care. I was very happy with the repair to my pre loved LV Alma. A huge improvement on the previous experience with another company I had used for another LV bag repair. THRC were recommended to me and I am so glad they were. I would not consider sending my repairs anywhere else from now on. Thank you very much Clare

18. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Back in love with my Mulberry

I had stopped using my 12 year old Mulberry Bayswater because it was looking so sad and scruffy. I’m so delighted with the beautiful job that Clare has done of restoring it! Invisible mending (I can’t see where the damage was), spotlessly clean and with a lovely softness that it didn’t have, even when new.

4. Oktober 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Thank you Abigail for your kind review, we are so glad you love your newly restored Mulberry. x

Bewertet mit 5 von 5 Sternen

Fabulous from start to finish!

Fabulous from start to finish!
From initial quote to delivery of my repaired bag the process was flawless.
Thank you so much for turning this around so much faster than expected, it has been returned packaged so beautifully and you would never know my cat had chosen to use my bag as a scratching post.
Thank you again

4. Oktober 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Thank you so much for your kind review! x

Bewertet mit 5 von 5 Sternen

From start to finish the experience is…

From start to finish the experience is seamless. She is a true craftswoman and you can be safe in the knowledge your bags will be well looked after. Won’t go anywhere else now.

1. Oktober 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Thank you Sarah for your kind words! x

Bewertet mit 5 von 5 Sternen

Superb quality of work and customer service

A much loved (i.e. beaten up) 17 year old Mulberry weekend bag was transformed to its original state, and a horribly stained and a grubby cream suede Loewe handbag was completely revived.

Customer service is excellent; a careful analysis of the problems, a realistic approach to any potential difficulties with the repair / renovation, and total transparency on pricing. Worth every penny.

I had no difficulty at all with the time that the repairs take, much better to work on them properly than rush to meet an arbitrary deadline.

I would recommend THRC unreservedly.

15. August 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Thank you so much Kate for your wonderful review! x

Bewertet mit 5 von 5 Sternen

Absolutely amazing experience to…

Absolutely amazing experience to restore a Chanel bag that I had purchased as a project bag ! The restoration was fantastic and even better than I had expected. Hand restored to its original colour and in pretty much near to perfect condition. It really was in a sorry state when I sent it to The hand bag restoration company . 5 star service

6. September 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

Thank you so much for your lovely review! x

Bewertet mit 5 von 5 Sternen

This is the second time I've used Clare…

This is the second time I've used Clare to repair a leather jacket, and both times, the job has been done quicker than expected and to an incredible standard.

I thought I'd ruined my much-loved jacket with a rip down the sleeve, and she has saved it - the repair is completely invisible.

Thank you, Clare.

1. Juli 2024
Bewertung ohne vorherige Einladung
The Handbag Restoration Company-Logo

Antwort von The Handbag Restoration Company

It was a pleasure to repair for you!

Bewertet mit 5 von 5 Sternen

I had a good feeling about Clare from…

I had a good feeling about Clare from the start. She takes such pride in her work and for good reason. She surpassed all my expectations with the restoration. Communication was on point from the start and so well organised. Delivery date was well ahead of the commitment and the result was insane! Her and her team deserve every single star and then some.

1. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing....amazing.....amazing on all counts...

Clare is just wonderful along with her team, this is the second time I've had pleasure of using THRC and cannot highly recommend enough, work is perfect, as are her updates and communication, have to say was super thrilled to receive bag back so quickly and added bonus is it doesn't cost you an arm & a leg to have your favourite little pieces restored back to their former glory to be enjoyed and enjoyed - thank you, I will be back xx

2. August 2024
Bewertung ohne vorherige Einladung

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