Sophie has created wonderful unique products. I have purchased the sweet smokin bourboun range for my niece and she adores it. My personal favourite is the darjeeling range. Delivery is prompt packagi... Mehr ansehen
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Das sagen Bewerter
I absolutely love The Flora Lab's Renaissance Man scent, it's genuinely gorgeous and has quickly become one of my favourites. The fragrance is beautifully balanced, long-lasting and always gets co... Mehr ansehen
I was so pleased to receive my first Flora Lab package over the weekend, just a few days after placing the order. It came beautifully packaged, and I'm already planning my next purchase! Lovely small... Mehr ansehen
Brought my first candles when Floralab was exhibiting at the NEC Food Show and have continue to make further purchases since. The Sicilian Sunbeam is exquisite and my favourite and the smell is so ca... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Say Hello to The Flora Lab | Hand poured, natural-wax candles. Proudly championing plant based waxes, such as coconut, rapeseed and soy, we tailor each candle to a bespoke wax blend; the secret to the perfect, sustainable candle. But we're not just candles. Our signature lines include soy derived room diffusers, botanical wax melts and ofcourse lots of lovely gift boxes.
Kontaktinformationen
Vereinigtes Königreich
- hello@thefloralab.com
- thefloralab.com
4.8
Hervorragend
222 Bewertungen
Bittet Kunden um Bewertungen
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Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The new scent by Flora Lab is divine
The new scent by Flora Lab is divine. Ordering is so very easy and the delivery so swift. Beautiful packaging, perfect for a gift. I will be ordering again x
24. Juni 2025
Antwort von the flora lab
Hey Arielle, thank you so much for taking the time to leave this review... and for offering to be one of the testers for our new Sea Salt scent 💙 the kind words really do mean the world!
Thanks so much, Sophie x
10/10
Very seldom that you order a candle and if arrives at your house (in Scotland) the next day! Service is 10/10, alongside the branding and scents. So glad to have found this candle company, think they will become a new favourite :)
28. Juni 2025
Bewertung ohne vorherige Einladung
The way they dealt with my order query…
The way they dealt with my order query so promptly and efficiently made a welcome change to get such good customer service .
10. Juni 2025
Great customer service
Great customer service! My parcel was lost and they located and redirected it to me with an apology and a discount. The candles have a long burn time with an authentic scent of ingredients to fill your room.
30. Mai 2025
Antwort von the flora lab
Hola Álvaro,
Muchas gracias por tu pedido, desde Madrid. Realmente significa mucho que nuestros amigos europeos tengan nuestros productos y espero que Sweet Smokin' Bourbon tenga una vida larga y feliz en su hogar.
Espero verte de regreso en la sede de Flora Lab muy pronto.
Sofia,
--------
Hello Alvaro,
Thank you so much for your order, all the way from Madrid. It really means the world that our European friends have our products and I hope Sweet Smokin' Bourbon has a long and happy life in your home.
Hope to see you back at Flora Lab HQ very soon,
Sophie
Absolutely spectacular scents
After following the Instagram page for a few months, I bought a Darjeeling Delights candle and can’t get enough, I’ve had it burning every day since and can’t wait to try the other scents on offer.
I love that these products are made using sustainable ingredients and best of all they’re handmade too.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von the flora lab
Thank you so much, it really means the world! Hope you love your Darjeeling Delights candle & hope to see you back at Flora Lab HQ again soon!
Happy Snail
Bought as gifts for a friend & they were well received.
So very happy once again with super products & good service.
Thank you
14. April 2025
Antwort von the flora lab
Hey Joanna,
Thank you so much for writing such a lovely review, sorry I've been such a slow snail at responding to your review regarding your wax melt snail. I hope you have the most wonderful day, and hope to see you back at Flora Lab HQ soon :) Sophie.
Amazing
Quick delivery.
Great/eco friendly packaging.
Amazing products (wax melts and individual melts)
13. April 2025
Antwort von the flora lab
Hey Erin, thank you so much for placing an order with us, and then taking the time to write a review. It really does mean the world! Can't wait to see you back at The Flora Lab, Sophie x
Beautiful Candles and wax melts
I just love the floral lab the fragrance from the candles and wax melts are amazing such a beautiful scent throughout our house I've had many people say how lovely they smell.
1. April 2025
Antwort von the flora lab
Ahh thank you so much, that truly does mean the world; you're the best! I hope you've had a wonderful Easter weekend and your house continues to smell lovely. Sophie x
Gorgeous as always xxx
4. April 2025
Antwort von the flora lab
Thank you so much Sarah, you're the best! Hope you had a wonderful Easter Weekend, Sophie x
Amazing scents
The products have unique and wonderful scents. So pure.They are packed with great care.The sustainable packaging is beautiful and very suitable for reuse.
28. März 2025
Antwort von the flora lab
Hey Monique, thank you SO much for taking the time to write this review, it really does mean the world, I promise! Thank you so much for supporting us thus far and I can't wait to show you what's coming next out of Flora Lab HQ.
Many thanks
Sophie
Amazing smelling fragrances
Amazing smelling fragrances, I have tried loads of different ones but these are the best I have ever had.
I will only be buying from here from now on.
Delivery was also quick and beautifully packaged.
22. März 2025
Antwort von the flora lab
Honestly Hayley, thank you so much for your kind words, this really does mean the world. I'm over the moon that you loved your scents and I can't wait to see what you pick out soon :)
Sophie x
Great brand and incredible quality of…
Great brand and incredible quality of products .!!
Amazing customer service online and in person at Herne Hill market.
30. März 2025
Antwort von the flora lab
Hey Megan, thanks so much for kind review, you're such a star. Can't wait to see you back at Flora Lab HQ soon :) Sophie x
Floral Lab products are amazing
Floral Lab products are amazing. I love their wax melts. There's a lot of care that goes into their products.
27. März 2025
Antwort von the flora lab
Hey Joe, thank you so much for your kind words- it's true, there's alot of care that goes into our products, and we're so appreciative of you supporting us :) Have a wonderful day, Sophie x
Beautiful gift
Lovely wax melts and snail, a present for my niece. Quick delivery, well packaged product. I would definitely recommend flora lab
26. März 2025
Antwort von the flora lab
Hey Karen, thank you so much for the kind words, you're such a star! Thank you so much for gifting us, it really does mean the world. Sophie x
was amazing,colourful and eye…
was amazing,colourful and eye catching,a free sample it was great! I gave it as a gift they loved it! The prices are a bit high but great quality for the price!
22. März 2025
Antwort von the flora lab
Hey Damla, thank you so much for the kind words, you're truly the best! And on the prices, we do our very best to keep things as low as possible; we're just at that horrible point right now as a small business where we can't afford to buy any more than we do to get cheaper prices. Let's cross our fingers that that will change :) But until then, we've kept wax melts and tealights under £10 so everyone can have the opportunity for beautiful scent. Have the most wonderful day, Sophie
Sophie - a great understander of customer service.
Sophie, who liaised with me over my purchase was the one who made my experience so great.
3. März 2025
Antwort von the flora lab
Hey Tamara, thank you so much for the kind words, you're such a star! Hope you loved your goodies and can't wait to see you back at Flora Lab HQ soon :) Sophie x
Wonderful candles with long lasting…
Wonderful candles with long lasting amazing scents, beautifully presented and packaged.
13. Februar 2025
Antwort von the flora lab
Thank you so much for taking the time to write such a kind review Alison, it means the world. Many thanks, Sophie x
I just love these wax melts
I just love these wax melts! My house smells beautiful. I will keep ordering 🥰
30. Januar 2025
Antwort von the flora lab
Rebecca, this genuinely means the world. This is exactly why I wanted to start Flora, so everyone can have their house smelling beautiful! So glad that yours now does! Sophie x
I love The Flora Lab!
I love The Flora Lab! The fragrances of their candles and melts are so beautiful and long lasting. The packaging designs are absolutely gorgeous and very distinctive. The Flora Lab's prices are very reasonable considering how high quality their products are. I also love their recyclable and sustainable packaging.
9. Januar 2025
Antwort von the flora lab
Rachael, what a review, this genuinely means the world to me. Thank you so much! We're so lucky and grateful to have you on team Flora <3 xx
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