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4.2
19 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Excellent communication by this company. I emailed to ask about receiving a particular colour of squishy as my daughter had lost one and they delivered. Really helpful and friendly.
Super happy little boy! Ordered a large Cheese squishy. Quick delivery and an extra little free gift! Packaged well! And the added security of it being UK regulated...Will be ordering again! :)
I would not buy any items from this website again especially given all the safety concerns around fake RMS dumplings and NeeDohs. I received a RMS dumpling from this retailer that had a very strong smell and I also emailed this retailer about it without receiving any responses. I normally like to support small businesses but when it comes to the safety of purchasing dumplings for your children I would stick to larger retailers.
Antwort von Thefidgetworks
We are extremely disappointed to see this review, particularly as you first contacted us about the alleged smell on Saturday 1 August and then posted a negative review accusing us of selling a fake product on Sunday 2 August.
Our stated response time is up to 48 working hours, and weekends are not counted as working days. You therefore published this allegation before allowing us even one working day to investigate, respond or offer a resolution.
We categorically do not sell fake or counterfeit goods. We source genuine branded products through established UK wholesale channels and we hold the relevant purchase records and supplier documentation.
A smell alone does not establish that a product is counterfeit. No photographs of the product, packaging, barcode or manufacturer details were provided before this serious public accusation was made, and we were not given a reasonable opportunity to inspect the item.
You are welcome to contact RMS International directly and provide them with the barcode and manufacturer details shown on the packaging so they can assist with verifying the product.
We strongly reject the inaccurate and damaging suggestion that The Fidget Works sells fake or counterfeit products.
The Fidget Works
First time using the fidget works and they were spot on. Quick tracked post, items arrived intact and my daughter was so exited to finally get a big dumpling. Great quality and thanks for the little freebie’s too she was over them moon. So happy to see the UK approved standards too with all the worry of dangerous fakes going around. We will definitely be ordering again ☺️
Antwort von Thefidgetworks
Thank you so much for your lovely review! We’re delighted that your daughter was so excited with her big dumpling and enjoyed the little freebies too. 😊
We take product quality and UK safety standards very seriously, so it means a lot that this gave you extra reassurance. Thank you for supporting our small business, and we look forward to welcoming you back again soon! 💛
Ordered from The Fidget Works after receiving a fake NeeDoh from somewhere else. Quick dispatch and delivery, reasonable prices and very happy with the genuine NeeDoh received today. Thank you!
Antwort von Thefidgetworks
Hi Amy. Thank you so much for your lovely review! We’re really pleased you were happy with your genuine NeeDoh and with the quick dispatch and delivery.
We know how disappointing it is to receive a fake product. When buying online, we recommend checking the retailer’s reviews, contact details, returns policy and whether they can confirm that their products are sourced through legitimate suppliers. Be cautious of unusually low prices, unclear seller information or marketplace listings using only generic stock photos.
Thank you for choosing The Fidget Works and for supporting our small business! 😊
Antwort von Thefidgetworks
Thank you so much for your lovely review! We’re really pleased you were happy with our selection of fidgets and the quick delivery.
Whenever possible, we aim to dispatch orders placed before 2pm on the same working day, so it’s great to hear your order reached you quickly. Thank you for supporting The Fidget Works! 😊
Recently brought a NeeDoh Glitter & Glow Nice Cube, a Crystal Axolotl SugarGlitter Squishy, a Scrunchems Marshmallow Squishy, a Build Your Own Burger Squishy, a Scrunchems Sticky Squishy Capybara, a strawberry butter and a gold butter. The service was excellent, answering all my questions before I purchased and the arrived super fast. My son is so pleased, I also kept the Marshmallow Squish for myself, soo good to keep me awake in those boring online meetings - I'll be back for more.
Antwort von Thefidgetworks
Thank you so much, Tracey! I definitely remember packing your order — it was like putting together the ultimate squishy survival kit! 😂
We’re so pleased your son loved everything, and we fully support keeping the Marshmallow Squishy for yourself. Perfect for getting through those long online meetings without anyone noticing! Thank you for your lovely comments about the service, and we can’t wait to see what makes it into your next order. 😊
I've ordered from The Fidget Works twice now and have been really impressed both times. The squishies were exactly as described and great quality. Shipping was quick, everything arrived well packaged, and the customer service was excellent. It's clear they care about their products and customers. I'll definitely be ordering again and would highly recommend them to anyone looking for high-quality squishies and fidget toys!
Antwort von Thefidgetworks
Thank you so much for such a lovely review! We’re delighted that you’ve ordered from us twice and had a great experience both times.
It means a lot to hear that you were happy with the quality, packaging, delivery and customer service. We really do care about every order — although our squishies may now be starting to think they’re the real stars of the business! 😂
Thank you for recommending The Fidget Works and for supporting our small business. We look forward to packing your next order! 😊
SO impressed with the fidget works!! Always up to date with the latest squishies and prices are very reasonable! Great quality products. Communication from seller was excellent and will definitely be buying again!
Great products and great service! Will be buying more in the future
The fidgit works have a great selection of squishies at a competitive price. Toys like this are great for helping me keep my concentration when doing tasks - would highly recommend.
Great products amazing service. Bought some squishies for my grandson who loved them.
Bought two dumpling squishies for over £17 (with delivery) Despite them being handled with care by two relatively sensible children, the first popped on the evening of receiving it and the other did the same the day after. Emailed customer service and heard nothing back. Two very disappointed children.
I honestly can't praise the fidget works enough! They sell quality products at amazing prices. They're quick with dispatch and delivery. They're friendly, helpful and eager to make sure their customers are happy. This is why I've already made two orders with them in the space of a week. I highly recommend them.
Antwort von Thefidgetworks
Thank you so much, Carrie, for your lovely review. It really does mean everything to us.
Please contact me personally when placing your next order, and I’ll be happy to offer you a 10% discount as a thank you.
Fantastic company. Good communication and fast delivery. Purchased some genuine NeeDoh products from them. Highly recommended.
Placed another order and it arrived today! Amazing as always! Great quality items and fast delivery! Best squishy shop!
I’ve been buying NeeDohs from this site for my son’s TikTok account and it’s honestly the best place I’ve found. The stock is always up to date, prices are fair, and delivery is quick. Items come well‑packaged and exactly as described. Customer service is friendly too. My son’s videos always do well when he features the new NeeDohs, so we’ll definitely keep ordering. Highly recommend to any parents with kids who love sensory toys.
I found this site looking for needoh toys for my daughter. I ordered very easily. Products arrived within days as they said. Products are exactly as described. The needoh is legit as my daughter said 🤣.
Happy daughter happy Dad.
Thank you guys
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