The Digital Maze Bewertungen 14

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Marketingagentur
  2. Wirtschafts- und IT-Beratungsagentur
  3. Online-Marketing-Agentur
  4. SEO-Service
  5. Webdesigner
  6. Webentwickler

Vom Unternehmen geschrieben

We help ambitious brands in the Home & Garden, Food & Beverage, and Service industries grow and scale with confidence. From smart strategies to expert execution, we craft tailored marketing strategies that turn clicks into long-term customers. We’re more than just a digital marketing company – we’re an extension of your team. Certified Pro WooCommerce & WordPress experts, Google Premier Partners & Microsoft Elite Partners.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

14 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Excellent SEO Support and Strategic Guidance

We engaged Digital Maze to help us with a 3 month project and they delivered beyond expectations.

Neil and Becky went above and beyond, not only delivering against the project scope but also providing a clear strategy for the remainder of the year, along with detailed audits and valuable content recommendations.

Becky was our main point of contact and was an outstanding project and account manager throughout. She kept everything running smoothly, communicated clearly, provided content feedback and was a pleasure to work with.

Neil delivered a thorough technical audit that was well-structured, actionable, and easy for our engineering team to implement quickly and efficiently.

Working with both Becky and Neil was an absolute pleasure. I would highly recommend working with Digital Maze.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von The Digital Maze

Thank you for the 5 star review, Hannah!

We're thrilled that you're happy with the 3 month SEO project and support from Becky and Neil.

Bewertet mit 5 von 5 Sternen

Excellent, Professional Google Ads Training Tailored to Our Needs

From my first interaction with The Digital Maze, I was genuinely impressed by their professionalism and approach. There was no pushy sales pitch or pressure, just honest, transparent conversations about what they could deliver. They took the time to understand our needs, requirements, and pain points, ensuring the training would be fully tailored to our organisation.

The training itself struck the perfect balance between theory and practical application. It was delivered at a pace that suited everyone in the room, with real-life examples directly relevant to our business. The session felt structured, insightful, and immediately actionable.

Overall, a highly valuable experience that I’d confidently recommend to any marketing team looking to strengthen their Google Ads capability.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Digital Maze

Thank you for the excellent review, Michael! We're glad you and the team enjoyed the training.

Bewertet mit 5 von 5 Sternen

Fantastic company to deal with!

Fantastic company to deal with. We've been with them for some time now and they've enabled us to go from strength to strength.

21. Januar 2026
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Antwort von The Digital Maze

Thank you for the great review, Adam. You're a fantastic client to work with and we look forward to seeing what we can achieve this year!

Bewertet mit 5 von 5 Sternen

Good experience!

Working with the folks at The Digital Maze was very easy and helpful. I found James's work to be really impressive and well considered.

We needed a little bit of rework to be done with regards to our audit, and the team was happy to work with us.

1. Oktober 2025
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Antwort von The Digital Maze

Thank you for the 5 star review, Andrew. It's great to hear that you were impressed by James's work. Best of luck with everything!

Bewertet mit 5 von 5 Sternen

Responsive Team

The Team here are always responsive and helpful. They try to learn as much as they can about your business to help with a more focused insight for their proposals and actions. They also often apply common sense which isn't that common these days.

20. Oktober 2025
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Antwort von The Digital Maze

Thank you for the great review, Terry! It's been brilliant working with you over the last few years and we look forward to the next few!

Bewertet mit 5 von 5 Sternen

New Group Website

We approached TDM to create us a new group website to integrate all four of our group solutions. As a business we were looking to strengthen our group brand with new messaging, furthermore to have a robust website that allowed better leverage of our solutions for cross sell/upsell purposes. From the outset, TDM raised the bar! From their professional pitch, to design and the excellent project management from Josie and Hannah, we couldn't have asked for more. We now have access to a fantastic website that not only looks good, but provides the scalability for future growth as we expand our solution offering.

2. September 2025
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Antwort von The Digital Maze

Thank you for the 5 star review, Karen! We're really pleased that you're happy with the website and team behind it!

Bewertet mit 5 von 5 Sternen

Valuable and engaging

The webinar was informative and engaging - hosts were receptive to questions and each presentation was clear and interesting. I plan on joining future webinars as I did gain valuable info from this one.

21. August 2025
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Antwort von The Digital Maze

Thanks for the great review! We're always working to improve our webinars, so it's lovely to hear that you enjoyed it.

Bewertet mit 5 von 5 Sternen

New B2B Website Build & Ongoing Development

We commissioned TDM to create a brand new B2B website, with the goal of driving understanding of our brand offerings, and increasing new business leads.

It was a complex task to understand 6 different brands within one clear look and feel, but the design process felt as if you were talking to that of your own team. They understood the complexities and accommodated them, looking to provide solutions, not refusal. Josie and the team helped shape it in a way that meant it never felt unmanageable.

The site itself is great, utilising Wordpress but with their own integration that enables it to feel easy to use, update, and integrate with other systems. It feels nimble and easy to adjust through the consistent web dev package. Josh has been brilliant in taking our business needs and looking at ways to develop it/ add in additional features, colour-ways, and fix any issues that have arisen.

All of this work was done in a quick timeframe, where again they were accommodating to making things happen as quickly as they could. I am very happy with the results so far, as we continue to build the new business development side of the site, and look forward to continuing the working relationship with TDM.

30. Juli 2025
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Antwort von The Digital Maze

Thanks so much for sharing this! We really loved working with you and your team to bring all the brands together in one place. We can’t wait to see what we create together next!

Bewertet mit 5 von 5 Sternen

An excellent team to work with

We have worked with the Digital Maze for many years and have built a fantastic relationship with them. They oversee our SEO, PPC and website development. TDM have undertaken some huge projects for us over the years. Each project, big or small is completed with excellent communication and a can do attitude. We have regular meetings and daily contact from our team at TDM. I would recommend working with them wholeheartedly.

18. August 2025
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Antwort von The Digital Maze

Thank you so much for the wonderful review Katie. It’s been a pleasure working with Appliance City over the years, and we’re proud to have built such a strong relationship together.

Bewertet mit 5 von 5 Sternen

Strong relationship

Great service, communication and reliability. We've worked with the TDM team for a number of years now, on a technically complex and business critical ordering site and their support and attitude is second to none. Would reccomend to anyone (and do!).

18. August 2025
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Antwort von The Digital Maze

Thank you for the fantastic review and for the trust you’ve placed in us over the years. It’s been a real privilege to support SMI, and we’re delighted to hear that our service and approach have made a difference.

Bewertet mit 1 von 5 Sternen

Absolutely shocking service

Absolutely shocking service, an inability to follow client instruction when creating the most basic web site. Painfully slow.
Be wary of price gouging.

31. Juli 2025
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Antwort von The Digital Maze

We’re sorry to hear that your experience with us has been frustrating Richard. We never want our clients to feel let down, and we appreciate you taking the time to share your concerns.

You’ve mentioned difficulties with following instructions, slow progress, and concerns around pricing. We take feedback like this very seriously, and it’s disappointing to hear that we fell short of your expectations. We did feel things were heading in the right direction. Our usual process is to work closely with clients at every stage of a project to ensure we’re aligned on requirements, timelines, and budgets.

In your case, we also went the extra mile to recover and restore your website after it had been hacked whilst being hosted with another provider; without that intervention, you would have been left without a site at all. We’re proud we were able to get your site back, though we regret that frustrations during the project overshadowed this.

We’d greatly value the opportunity to discuss this with you directly and gain a clearer understanding of where things went wrong. Please contact us at support@thedigitalmaze.com so we can work towards a resolution.

Thank you again for your feedback, we’re committed to learning from it and making sure to improve in future.

Bewertet mit 5 von 5 Sternen

An absolute pleasure to work with

Axiomatic Technology approached TDM to work with us on building a much needed new website. They really impressed us with the work they put in before getting the contract, understanding our needs and what we could improve upon to get the best result. As this was a big investment for us, we needed to be confident that we'd chosen the right partner and we felt this from the beginning with TDM.

The designs they came up answered our brief brilliantly and they have supported us throughout the whole process, being responsive to ideas and requests for help

Hannah and Josie looked after us during the build and helped me get to grips with using the website, answering endless questions!

I would not hesitate to recommend the team at The Digital Maze.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Digital Maze

Thank you so much for your lovely review and recommendation. It was a pleasure working with you and the team at Axiomatic Technology.

Well done Hannah, Josie and the dev team too!

Bewertet mit 1 von 5 Sternen

overall a huge mistake and waste of money

we spent 25,000 pounds with digital marketing ina 6 moth period, a total waste of money and time
company did not undertsand our goals of sales and was very happy to keep charging us monthly

a brilliant comment by there financial director

we were making good progress towards growth before the cancellation.

if digital marketing actually had been looking at the data it was obvious that from the customer point of view this was a total

overall a huge mistake and waste of money

13. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Incompetent, Damaging

I made the mistake of choosing Frogspark now part of Digital Maze to build us a Wordpress site in 2020. Cost of the build was £6,700 + vat. I summarise the reasons for the poor review below:

1. Not e-commerce friendly
The customer process was slowed down, from adding loading pages to adding up to 20 steps in the customer checkout process. On launching this site our conversation dropped by more than 30%.

2. Slow site / Plugin bloat
It took up to 15 seconds to load our site on older devices. The site was built with modern mobiles and Apple products in mind. The site was launched with 52 plug-ins bloating our site and slowing it down. We regularly experienced bugs with plugin conflicts causing issues with payment handling, and customers being unable to add products to the cart. At the outset of the project we were assured that everything would be coded and they wouldn’t rely heavily on plugins.

3. Poor Project Management
It’s no exaggeration to say that Frogspark delayed the launch of the site more than 30 times over the course of six months. They would regularly claim to have done updates, that when checked simply hadn’t been done. They were careless implementing their own design, so I needed to micromanage their mistakes and inconsistencies with their own design. We’ve discovered careless mistakes like the cookie consent code being inserted twice, causing customers to have to close the request twice.

It should be noted that as soon as the last invoice was paid, we spent another six months post launch chasing them to fix things they said they’d fix in their own work, all part of the original project. They never took or return my calls, and were slow to respond on email communication. This is not what you need from an IT company.

We’ve spent thousands of pounds since launching on conversion rate optimisation and site speed optimisation and developers have discovered many careless mistakes in the code in the process.

If you want to verify this review or discuss anything in detail you can do so by going to our site skinny bakery and creating a ticket.

24. März 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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