Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I cancelled my account with Crepe Erase on July 15, 2026 and received an email verification. I was again charged 89.44 on Aug 8, 2026 and can only reach skin care specialists on a phone line. No custo... Mehr ansehen
Unternehmen hat geantwortet
I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Mehr ansehen
Unternehmen hat geantwortet
From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The produc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
- Schönheitssalon
- Fitness- und Ernährungsberatung
- Laden für Gesundheits- und Kosmetikprodukte
- Hautpflegeklinik
Über The Body Firm
Vom Unternehmen geschrieben
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Kontaktinformationen
Vereinigte Staaten
- thebodyfirm.com
3.0
Akzeptabel
622 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von The Body Firm
Thank you for your feedback, Janet! It’s great to know that our products have become a part of your self-care routine and that you’re enjoying the overall experience. We truly appreciate your support and are grateful to have you as part of The Body Firm family.
I keep trying to cancel for months and…
I keep trying to cancel for months and you won’t do it
19. März 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Michelle. Your cancellation request has been completed as of 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I have tried over and over to cancel my account and orders. Please cancel forever.
I have tried over and over to cancel my orders for good and you totally ignore my requests.
1. Januar 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Catherie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/24/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I would like to be notified before my…
I would like to be notified before my subscription is sent, so I can decide if it is needed.
23. Juni 2026
Antwort von The Body Firm
Thank you for your feedback, Linda. We're happy to inform you that your subscription gives you the option to adjust the date you’d like your products shipped. For further assistance, kindly reach us out at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Antwort von The Body Firm
Thank you for your feedback, Catherine. We checked your account and found that your next shipment is scheduled for August 27,2026. We’d love to hear your thoughts and learn about your results after you receive and use your product. If anything else comes up, we're here.
I feel my arms and thighs are looking a…
I feel my arms and thighs are looking a bit firmer with a little less lumpy. They definitely are softer.
23. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Cathy! We’re glad that your skincare routine with The Body Firm has helped you feel more confident and comfortable in your skin. Thank you for being part of The Body Firm family!
I didn’t give it 5 stars because I had…
I didn’t give it 5 stars because I had no heads up about being charged for a renewal product. It happened to come at an inconvenient time for me.
23. Juli 2026
Antwort von The Body Firm
We're sorry to hear your experience, Mary. And understand your concerns. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your account and address the concerns you've raised. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Antwort von The Body Firm
Thank you for your feedback, Marilyn! We’re happy to hear that your order arrived smoothly and that your experience was a positive one. Providing a reliable and enjoyable experience for our customers is always our goal. Thank you for being part of The Body Firm family.
Good product
Good product. I do think it makes my skin smoother with less crepeness(sp?)! A little pricy, however.
23. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Karen! We’re so glad to hear that our products have made a positive difference in your skin. We also appreciate your feedback about the cost. Our pricing reflects the quality ingredients, research-backed formulas, and high standards that go into creating a safe and effective skincare experience. Thank you for choosing The Body Firm!
Great product and efficient services
Proving good products and efficient delivery and online service to purchase or change anything
23. Juli 2026
Antwort von The Body Firm
Thank you for your wonderful feedback, Maria! We’re delighted to hear you’ve been pleased with both our skincare products and the convenience of managing your account. Providing quality skincare and a smooth customer experience is always our goal. Thank you for being a valued member of The Body Firm family!
The cream moisturizes
The cream moisturizes. The thing I do not like is the stickiness it leaves. Have I seen an improvement? Slight
23. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Susan. We’re glad to hear you’ve noticed moisturizing benefits, and we’re sorry the overall experience hasn’t fully met your expectations. With consistent use, you'll begin to see more visible results as The Body Firm formulas help hydrate the skin, improve the look of texture, and leave dry, crepey skin feeling smoother and softer over time. We hope you'll experience those improvements as well. Our Customer Care team would be happy to help. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
It took me several tries before I could…
It took me several tries before I could cancel my orders.
23. Juli 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Katie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/22/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I did not order or re-order your…
I did not order or re-order your product. You’re not supposed to send it to me until I re-order it. You keep sending me this product cut it out.
17. Juli 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Brian! We understand that you're not aware of the auto delivery program and our team can assist in reviewing your subscription. Please don't hesitate to contact us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I have tried to cancel my order at…
I have tried to cancel my order at least twice and I’m STILL receiving the product I DO NOT want anymore. I’m tired of returning the product and $20 shipping charges. I’ve tried calling and have tried online to cancel to no avail
9. April 2026
Antwort von The Body Firm
We're sorry to hear your experience, Nancy. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Very difficult company to work with in…
Very difficult company to work with in terms of communicating questions/concerns.
I’m not seeing any improvement in my skin from using this product and would like to end my subscription. Please advise how to cancel.
23. Juli 2026
Antwort von The Body Firm
We're sorry to hear your experience, Jane. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Zero results
Used it for months. Crepe erase does absolutely nothing for my crepey arms!
22. Juli 2026
Antwort von The Body Firm
We’re sorry to hear that your experience hasn’t delivered the improvements you were hoping for, Cindy! With consistent use, many customers begin to notice more visible results as The Body Firm formulas help hydrate the skin, smooth the appearance of texture, and improve the look of dry, crepey areas over time. Our Customer Care team would be happy to assist. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
The products are pretty good
The products are pretty good, but the customer service isn't. I got so frustrated trying to update my preferences on their website and message them that I just canceled my subscription.
1. Juli 2026
Antwort von The Body Firm
We’re sorry to hear you’re having difficulty updating your account, Sylvia. Our system shows your account is still active, and our team is ready to help you update your preferences. Please contact us at 1‑800‑262‑7441, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
I have enjoyed helped a lot
I have enjoyed helped a lot, I do have extra, be cancel my subscription. Thank you
22. Juli 2026
Antwort von The Body Firm
Thank you for sharing your feedback, Vickie! We’re happy to hear that our products have been a helpful part of your skincare journey. We appreciate you sharing your subscription preferences. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Good news — we've recently added a "Try Once" option on our site, so you can now purchase without committing to a recurring subscription. If you run out of products, just reach out to us directly, and we'll be happy to assist!
Antwort von The Body Firm
Thank you for your feedback, Julie! We’re so happy to hear that our products have become favorites in your skincare routine. We truly appreciate your support and thank you for being part of The Body Firm family!
My honest review
From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The product speaks for itself. My skin looks and feels great every time I use it. It's become a BIG PART of my moisturizing routine. I've been using it for 2 years now and I have no complaints. I don't use all the products, but the ones I do, I'm very happy with.
22. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Ruby! We’re delighted to know that our products and Customer Care team have helped make your skincare journey enjoyable and hassle-free. We truly appreciate your continued trust over the years and are grateful to be part of your routine. Thank you for being part of The Body Firm family!
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