Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cancelled my account with Crepe Erase on July 15, 2026 and received an email verification. I was again charged 89.44 on Aug 8, 2026 and can only reach skin care specialists on a phone line. No custo... Mehr ansehen
Unternehmen hat geantwortet
I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Mehr ansehen
Unternehmen hat geantwortet
From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The produc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
- Schönheitssalon
- Fitness- und Ernährungsberatung
- Laden für Gesundheits- und Kosmetikprodukte
- Hautpflegeklinik
Über The Body Firm
Vom Unternehmen geschrieben
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Kontaktinformationen
Vereinigte Staaten
- thebodyfirm.com
3.0
Akzeptabel
622 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great products and customer service
Great products and customer service. I have very sensitive skin and eyes… the products did not create any adverse reaction to my skin or eyes.
29. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Dannette! We're so pleased to know that our products have been a comfortable fit for your skincare needs. We're dedicated to creating gentle, high-quality products while providing support you can always count on. Thank you for being part of The Body Firm family.
Antwort von The Body Firm
Thank you for your kind feedback, Linda! We're delighted to hear that your experience with our team was smooth and responsive. Providing timely support and helpful assistance is always our priority. Thank you for being part of The Body Firm family!
Love the products
Love the products. I use the scrub to cleanse my face in the morning. I use the body cream to keep my arms, legs and feet soft and smooth. I depend on it . Don't change a thing.
29. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience, Joyce! We're grateful to know that our products have become a trusted part of your everyday routine. Your support motivates us to continue delivering the quality and care you deserve. Thank you for choosing The Body Firm.
The customer service person I told to…
The customer service person I told to delay the shipments for a while actually listened and that is good. I had a few containers so I needed to wait on the future shipments. Thumbs up
28. Juli 2026
Antwort von The Body Firm
We're so pleased to hear you had a positive experience, Kathryn! Delivering attentive, seamless service is something we take great pride in at The Body Firm. Thank you for taking the time to share your experience — we'll be sure to pass along your kind words to the team. We look forward to continuing to support you on your skincare journey.
I'm 59
I'm 59. I really did like all the products that I used with Body Firm. Just a few issues. The body crape erase lotion was hard to use at night for me because I don't like the feeling of heavy lotion on my body at bedtime. I do understand why it needs to be so thick though. It's trying to help aging skin. So I wasn't using it as directed. Not their fault. I did like luxurious feel of the face, neck and eye creams and I used them for about a year but I saw no improvement with fine lines or wrinkles. I would say the eyelid lift and smooth gel worked the best for me and was my favorite!
28. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience with us, Kara! We’re so pleased to hear that several of The Body Firm products, especially the Eyelid Lift and Smooth Gel, have become favorites in your routine. We also appreciate your honest feedback, as every skincare journey is unique. With continued, consistent use, you may notice even more visible improvements in the appearance of firmness, texture, and smoother-looking skin over time. Thank you for choosing The Body Firm!
good product
16. Juli 2026
Antwort von The Body Firm
Thank you for your positive feedback, Ruhina! We're happy to hear you're enjoying Crepe Erase products. Thank you for choosing The Body Firm!
Antwort von The Body Firm
Thank you for sharing your feedback and experience, Beverly! We're delighted to hear that you were satisfied with the service provided by our team. Thank you for choosing The Body Firm.
Want results? Buy these products!
The products sold by this company have been true to their advertisement. The two-step facility kit and the two-step body kit work really well.
As we all know, if someone (husband in this instance) notices the smoothness and vibrance of the skin... well then, the product is working!
8. Juli 2026
Antwort von The Body Firm
Thank you for sharing your experience. Wendy! We're thrilled to hear you're enjoying the results from our Two-Step Facial and Body Kit . We truly appreciate your feedback, and it's especially wonderful when others notice the difference too. We look forward to being part of your skincare journey. Thank you for choosing The Body Firm.
Antwort von The Body Firm
We understand your frustration and appreciate your feedback, Kim. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and assist you further. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
Can login to account
Can login to account, I have try on multiple occasions. Can't seem to get anyone on the phone.have been trying to cancel subscription, not really seeing results
1. März 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Daniella. Your cancellation request has been completed as of today 07/28/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
My auto ship was not changed to a later…
My auto ship was not changed to a later date as requested & the package was sent out on their scheduled date & was not changed to extended date
They would not let me send it back & charged me for it when I already had one & didn’t need or want this one
14. Mai 2026
Antwort von The Body Firm
Thank you for bringing this to our attention, Patricia. We're sorry for the misunderstanding regarding your shipment date. That's not the experience we want for you. We'd like to extend our assistance to review your account and ensure your delivery preferences are correctly updated. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST) and we'll get this sorted out for you right away.
Product has not worked at all and I…
Product has not worked at all and I have been using almost 2 years. I cancelled the product and it keeps on coming.
26. Juli 2026
Antwort von The Body Firm
Thank you for sharing this, Cathy. We're truly sorry to hear you haven't seen the results you were hoping for, we understand how frustrating that can be after dedicated use. We'd be happy to review your account with you and make any changes. Please reach out to The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), so we can assist you directly.
I need to stop this service but cannot…
I need to stop this service but cannot find how. I keep having to pay $128 each month and only get the package every 2 months if that. It is a scam. How do you stop this 'service?' IT IS EVERY MONTH I GET CHARGED so it is not a one-off thing . The date I put down is today, but this has been happening since I first bought a box (years)
26. Juli 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Sue. Your cancellation request has been completed as of today 07/28/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
This account has been CANCELED
This account has been CANCELED! What must I do to get you to STOP sending and CHARGING me for products I do NOT WANT!!!
CANCEL CA NCEL CANCEL
26. Juli 2026
Antwort von The Body Firm
We're sorry to hear about your experience, Kim. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skincare journey. If anything else comes up, we're here.
I had sent an email to have all orders…
I had sent an email to have all orders discontinued as I have plenty of products. Please do no to send, and discontinue any billing for the products. You could send a customer service number I could call, could not find one, (my date is wrong, do not remember when the request was sent}
20. Juli 2026
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Joyce. Your cancellation request has been completed as of today 07/27/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I keep trying to stop this from coming…
I keep trying to stop this from coming and you keep sending it
You don’t honor when I try to skip too
I can’t find my log in easy
Everything is a hassle
17. Juli 2026
Antwort von The Body Firm
Thank you for sharing your feedback and experience, Lisamarie. We’re truly sorry for the frustration you encountered while managing your shipments and accessing your account. We can confirm that your membership was canceled on 07/26/2026, and no additional orders will be sent moving forward. We’re grateful to have had you as part of The Body Firm family.
Good servic
25. Juli 2026
Antwort von The Body Firm
Thank you for sharing, Catherine! We’re thrilled we could help! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. We're grateful to be part of your skincare journey.
Softens the skin…
I have been using Crepe Erase for several years. Like the product as it softens the wrinkles on my arms and aren't as noticeable.
25. Dezember 2025
Antwort von The Body Firm
Thank you for sharing your feedback, Mary! We're delighted to hear about the visible improvements you've noticed over the years and that the product continues to work well for you. We're grateful to be part of your skincare journey.
quick solution helpful live person
15. Juni 2026
Antwort von The Body Firm
Thank you for sharing your feedback, Kathryn! We’re glad to hear you had a positive experience with our Customer Care team. We appreciate your support and are always happy to provide great service when you need us. Thank you for being a valued member of The Body Firm.
They trick you into a VERY expensive…
They trick you into a VERY expensive subscription. Very hard to cancel. Products themselves work ok
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Body Firm
We're sorry to hear your feedback and experience, Peggy. We appreciate that you like our Crepe Erase Product. We'd also appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST, and we'd be happy to assist.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.