The Alexandrite Bewertungen 39

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Alexandrite has the best selection of NATURAL Alexandrite gems that I’ve been able to find online. I excitedly ordered a pendant for my wife and Leon was happy to help me each step of the way. He... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Like everyone I was hesitant to order such an expensive item online. I am so glad that I did. The ring arrived just a few minutes ago and I could not be more please

Bewertet mit 5 von 5 Sternen

I have made two purchases from The Alexandrite. Both times they have exceeded my expectations. First was a ring which not only did I receive complaments about rarity of color change along w estimat... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Beautiful ring and workmanship! Resized to fit perfectly and shipped super quick! I take away one star because the alexandrite gem has a large inclusion that takes up almost the entire face of it at... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

The Alexandrite is proud to have been approached by British VOGUE and recognized for one-of-a-kind artistic Alexandrite jewelry creations. This is what VOGUE had to say about us: “Known for exceptional design and superb craftsmanship, this New York-based brand was started by a talented jewelry designer fascinated with Natural Alexandrite. Each piece is one of a kind, elegant and exquisite, made with painstaking attention to detail. It will last a lifetime and can be passed through generations as a family heirloom. Alexandrite is a magnificent and unique gem: named after Czar Alexander II, the only stone associated with Royalty, and was the most prized gem amongst Aristocracy in Russia and Europe. The brand inspired by this legendary gem creates masterpieces of jewelry art poetry worthy of a Queen. Wearing it makes you feel like Royalty. Mysteriously changing color from green to purple, it is the birthstone for June, the Anniversary Stone for the 55th year of marriage known to bring luck, happiness, and love. Explore stunning designs at www.thealexandrite.com“ We strive to make each piece showcase the natural beauty of high-end gemstones in imaginative jewelry creations of superb quality.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

39 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

The Alexandrite has the best selection…

The Alexandrite has the best selection of NATURAL Alexandrite gems that I’ve been able to find online. I excitedly ordered a pendant for my wife and Leon was happy to help me each step of the way. He was attentive, friendly, and answered all of my questions. He PROMPTLY shipped the item which arrived the next day. Seeing the pendant in person exceeded all of my expectations. Would ABSOLUTELY purchase from again! -Tony

6. März 2026
The Alexandrite-Logo

Antwort von The Alexandrite

Tony, thank you so much for taking the time to share your experience — it truly means the world to us.
We're thrilled that you are happy with the pendant. That moment when a piece looks even more beautiful in person than you imagined is exactly what we strive for with every order.
It was a genuine pleasure working with you, and we look forward to helping you find the perfect piece next time. Your wife is a lucky lady!
Warm regards,
Leon & The Alexandrite Team

Bewertet mit 5 von 5 Sternen

100% satisfaction on all levels.

Leon was most pleasant, knowledgeable, and most importantly, not pushy. People compliment the ring's beauty and "uniqueness".

16. Januar 2026
The Alexandrite-Logo

Antwort von The Alexandrite

Dear Jerry and Aimee,

Thank you so much for the kind words—it was a genuine pleasure helping you find the perfect ring!

Hearing that people notice and compliment on its beauty and uniqueness is the highest compliment we could receive—it confirms we achieved our shared vision. I'm thrilled you are so happy with it.

Our philosophy is built on guiding clients with expertise and patience, never pressure.

Wishing you a lifetime of joy with your beautiful ring.

Thank you again for your trust and support—it was an honor to be part of something so special.

Warm regards,
Leon R. Boucheron

Bewertet mit 5 von 5 Sternen

Quality, Value & Beauty

I am so pleased with my ring purchase! It’s exactly as described, beautifully made! Quality alexandrite with GIA included. Smooth & fast delivery. I couldn’t be happier! I highly recommend this jeweler & I hope to purchase from them again sometime in the future…

1. Oktober 2025
The Alexandrite-Logo

Antwort von The Alexandrite

Thank you for your kind words, Kathleen. We strive to maintain high standards in creating our pieces to bring happiness to our valued clients.

Bewertet mit 5 von 5 Sternen

The ring is gorgeous

The ring is gorgeous! I also got it resized which was affordable and did not take long. They were also very responsive to my emails.

13. Januar 2025
Bewertet mit 4 von 5 Sternen

I appreciated the contact with me

I appreciated the contact with me. The ring is very pretty but I was a bit dissatisfied in the small size of the stone. All in all I love my ring. Thanks for your patience with me. Lauren

22. Oktober 2024
Bewertet mit 5 von 5 Sternen

Absolutely Brilliant Masterpiece

I ordered a men's alexandrite gold ring from The Alexandrite.
I placed my order with Leon. He was both very professional and knowledgeable about the item. The ring was made to order and took about one month to complete. During which time, Leon stayed in touch and kept me updated. The ring was absolutely stunning, gorgeous, and delivered as promised. The Jewelers design and eye for perfection is captured in the timeless masterpiece. The ring also included a GIA report of authentication. The Alexandrite store is the only place I found online. To order a mens alexandrite birthstone ring. That's both unique, customized, and uses natural alexandrite strong color changing gemstones. I truly suggest Thealexadrite.com to everyone who wants to own a timeless masterpiece of alexadrite jewelry.

9. Dezember 2024
Bewertet mit 4 von 5 Sternen

Beautiful ring and workmanship

Beautiful ring and workmanship! Resized to fit perfectly and shipped super quick!
I take away one star because the alexandrite gem has a large inclusion that takes up almost the entire face of it at many angles. It is a silky "donut" and reflects much of the light that should be going into the gem.
I realize natural gems have flaws, but I was not made aware of this before purchase and the photos are taken from the angle that is hard to see the silky donut. I feel a bit misled.

29. Juli 2024
Bewertet mit 5 von 5 Sternen

Great service, excellent product

I was a little skeptical when I initially found this website, mainly because i was going to be spending quite a huge sum of money on a website I wasn't familiar with. My fears were laid to rest after I spoke to someone on their end. He was very professional and walked me through the process of getting the ring resized. Overall I was very happy with the service provided and would definitely recommend them.

21. Februar 2024
Bewertet mit 5 von 5 Sternen

extremly satisfied purchases

I have made two purchases from The Alexandrite. Both times they have exceeded my expectations. First was a ring which not only did I receive complaments about rarity of color change along w estimate of price being double.
Second purchase were earrings for wife's 60th birthday which I waited a little too long. Placed the order with Leon and earrings were at my house the next day.
I honestly could not say enough good things.

29. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

I was amazed at the speediness of having a ring sized and out for delivery within several days. My ring is gorgeous and exactly as viewed. There is something really magical about these stones and their changes in color remind me to remain adaptable as well. I highly recommend these jewelers. Mahalo and I have no doubt I will be returning.

6. Februar 2024
Bewertet mit 5 von 5 Sternen

Excellent customer service coupled with…

Excellent customer service coupled with the most beautiful Alexandrite ring for my son in time for Christmas. It was exquisite in detail and exceptional quality, a gift that will be an heirloom for generations to come. Love this piece and I trust this jeweler.

21. Dezember 2023
The Alexandrite-Logo

Antwort von The Alexandrite

Thank you Roxanne! I'm glad you liked it.

Bewertet mit 5 von 5 Sternen

Excellent service and quality

Finding genuine alexandrite earrings was turning out to be a tall task until I found The Alexandrite. They had the perfect earrings! Ordering online is always an anxiety producing situation, especially with expensive purchases. However, my fears were quickly washed away as the earrings arrived just 2 days after ordering and they are beautiful. My wife will love them! Highly recommend the Alexandrite!

7. Dezember 2023
Bewertet mit 5 von 5 Sternen

Prompt and as-described

Item shipped promptly and was as-described when I examined it. GIA report with seal was included as promised. Service team was able to address my shipping question.

17. November 2023
Bewertet mit 5 von 5 Sternen

I have been buying Alexandrites for…

I have been buying Alexandrites for almost 20 years as they are my favorite stone. However, it is so hard to find natural alexandrites of good quality. Not anymore now that I found thealexandrite.com and Leon. I originally bought a small stone as buying on the internet makes me nervous, but the stone and ring were beautiful. I then asked if I could have a custom ring made. As I recently became a widow, I wanted my "widow ring" to be my favorite stone, Alexandrite. Leon found me the most breathtaking alexandrite I have ever seen!! It was made exactly as I wanted it. As Leon knew it was my wedding anniversary, he made sure I received the ring on time. He went above and beyond and I cannot thank him enough. The customer service is unmatched. I cannot wait to buy more alexandrite in the future.

15. November 2023
Bewertung ohne vorherige Einladung
The Alexandrite-Logo

Antwort von The Alexandrite

Thank you for your kind words, Meredith. We work hard to create the pieces with the best craftsmanship to bring joy to our dear clients like yourself. Your genuine appreciation inspires us to create new designs and enhance our service.

Bewertet mit 5 von 5 Sternen
The Alexandrite-Logo

Antwort von The Alexandrite

Thank you Jeanne, for your kind words. We take pride in crafting high-quality pieces that bring joy to our clients, and we are delighted that you appreciate our work. Your genuine appreciation motivates us to continue creating new designs and improving our services.

Thank you for your support!

Bewertet mit 1 von 5 Sternen

Potential buyers beware !!

Potential buyers beware !!! Zero costumer service and multiple red flags.
What suppose to be one of the best experiences of my life picking an engagement ring turned into 2 weeks nightmare, including being yelled at and called a liar by what I believe to be the “owner “ of this circus “company “ .a lot of wasted time and sleepless nights. Finally had to open a case on paypal against them to get my money back . Please save yourself the trouble and spend your money somewhere else .
Update : Not sure how this happened, but seems like they somehow got to delete my review here I left before , there were other bad reviews that are missing as well . I would be very suspicious if all the reviews out there are legit .
I never threatened anyone from this “business “ with anything.
The review I left before was pure explanation of the horrible experience I had and there was zero hate speech.
You seem to be very knowledgeable about how the reviews work here !
As of the “verified “ reviews about your company ….really?? Everyone can leave a review here , there isn’t a fact check . You can ask your friends to register and leave good reviews about you and here we go the glamorous company of yours . I personally was able to contact one of the victims of your business which review was also here and now magically disappeared. She also had to contact paypal for help after waiting months for her money back .If not mistaken was around $7000. My refund was short of $5000.
I also have all the email communication with you on record and how you treated me as a costumer.

31. Oktober 2022
Bewertung ohne vorherige Einladung
The Alexandrite-Logo

Antwort von The Alexandrite

If what you say is true, why do you leave these reviews under different names and aliases without any contact info? All the other reviewers left their real names, email, and phone numbers.
Why do you refuse to provide your contact info even when repeatedly formally requested via Trustpilot? Do you work for a competitor?

Trustpilot never deletes bad reviews, even false and malicious ones. Your review was not deleted even though you wrote it under a fake name.

As for zero customer service, VERIFIED Trustpilot reviews speak for themselves about our customer service, integrity, and the quality of our products. If anyone doubts that these verified reviews are genuine, please contact us, and we will show you the exact transactions for each review with dates and invoices issued and paid by the same person.

Their full names are the same as in these verified reviews. And with a buyer's permission, I can give you their contact info so you can ask them directly.

Our consultants never yell at our clients. Our owner never speaks to clients. It appears that you describe some other company.

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