Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Mehr ansehen
Great service from start to finish, Mike contacted us immediately and set the ball rolling, they kept in contact throughout and the repair. Job was completed early and the quality was great. I would... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Kontaktinformationen
Vereinigtes Königreich
- 01243 377921
- customerservice@arhub.co.uk
- theaccidentrepairhub.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service. Helpful and friendly staff. Repair dealt with speedily. Good job.

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Excellent communication face to face
Excellent communication face to face, telephone and by text. Good replacement car facility. All staff welcoming and helpful.
Too early to assess repair quality but first impressions are good. Thank you.

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All aspects of the repair to my car…
All aspects of the repair to my car were very well carried out,the collection ,informing myself as progression of repair,and return of my car exactly on time.The repair finish is excellent ,very happy.

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Had to reschedule appointment because…
Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send someone out but couldn’t then fix problems. We were told they ordered parts and would get in touch. Waited a week and chased and was told they forgot. Still waiting for repair

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Friendly Service excellent
Friendly Service excellent
Customer service excellent
Delivery service excellent
Helpful

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Easy and friendly
Easy, friendly process, which really helped at a time of stress. Great repair, highly recommend

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Very pleased with the job that was…
Very pleased with the job that was done. The job was done in a quick and timely manner and with good communication. The only criticism I have is that there was some misinformation about the collection of my car. I was told that it could be collected by a truck but then a guy turned up to drive it back but he was really good but I explained to him that it was a classic and didn't want anybody to drive it. It turned out that it couldn't be collected by truck and the guy returned to collect it without any issue.

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Good communication and quality of…
Good communication and quality of repair = Satisfied + Would use again .

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Fairly speedy repair which was great
Fairly speedy repair which was great. Issues started when they were not able to return my car as promised as a driver sick. Seems I should feel sorry for them. I had to do all the chasing.
When the car was dropped off (they would not bring it to my home so compromise agreed) it has a large scratch on it where the repair was done. The drivers response when this was pointed out was to ‘ring the office’. No ownership or apology. I wrote and heard nothing.
Inside the door was covered with thick white dust (from sanding) and I think there is a layer of lacquer on the windscreen I can’t get off.
So maybe job rushed.

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Repair to my car was fantastic very…
Repair to my car was fantastic very helpful staff and very friendly thank you so much Barry emsley 👍👍

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Excellent service
Excellent service , fitted our car in quickly and made an amazing job . Would recommend.

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Poor communication
It looks like the repair has been done well but i do not know exactly what has been done despite asking for details. it also took much longer than initially indicated apparently because parts were unavailable.
However, it was the poor communication to advise when the car would be ready that was the main issue, getting almost daily texts to say the car was ready when clearly it was not.

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Nice friendly staff all round
Nice friendly staff all round. Fast and perfect work. Car looks great.

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Good communication and work to the car
Good communication and work to the car. Good customer service as well

Antwort von Accident Repair Hub LTD
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