I can't recommend them enough!
It's not often I come to Trustpilot to praise a company, but sometimes I just need to make the effort.
I've had smart devices in my home for over 10 years, from lights to central heating. It's worked pretty well, but for the switches.
When you're starting out on the Home Automation journey, it's hard to know how much to spend. I ended up buying a number of different devices for different rooms. Some needed a switch, but didn't dim. Others needed a dimmer, but many of the smart dimmers would only handle one light. We made some rooms smart, but the more complicated 2-way and 3-way set-ups were too much for the cheap import stuff.
You know what they say about "buy cheap, buy twice"? That was me!
Then I discovered Tewke via a social media post on Facebook from one of the founders. Very engaged, very knowledgeable and answered all of my questions - he even invited me down to their London demo room to see it in person. I bought a few devices to try without hesitation and deployed them in switch points I knew had been troublesome for me in the past.
It just worked. No cloud services going down all the time, no complicated set-up, no limitation on what type of Wi-FI you have. I did have one little Wi-Fi issue which gave me the pleasure of dealing with their UK based support team. Understanding, patient and easy to understand. They diagnosed the issue as a problem with my router and even worked with ASUS to find a solution to my problem. One checkbox in my router settings, it's all been perfect since. How many vendors do you know who would fix a fault with somebody else's product?
After a few weeks, I bought many more additional devices to replace the cheap unreliable ones I had and I have 6 more of the new cheaper Tap One devices on back order to use in the less important areas, like the garage, utility and children's bedrooms.
Our smart home just works now. If we walk into a room and it's dark, the lights come on. If we leave the room, they go off again. The same set of sensors can turn the heating on when cold and even lights the gas fire in our Living Room. Previously I'd been looking at separate motion and ambient light detectors which would each have needed their own power supply and wires. With the Tewke gear, all the wires are hidden in the wall box and takes up no more space than your existing light switch.
Great product, great support, great company. I can't recommend them enough.

Antwort von Tewke




