very good service and quick. they are also very helpful and communicative especially when there was cancelation/ reschedule to my flights. i'm glad to use their service. i'm satisfied overall. thank y... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Steve was very helpful and promptly answered our queries. Our tests arrived on time and were easy to use. Our only slight issue was that we only ever got one result certificate despite two tests (fo... Mehr ansehen
The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test... Mehr ansehen
Very professional and stress free I chose Tests4Youfor Day 2 PCR from the Government list because they were the cheapest I could find and I could post test in Royal Mail box Arrived by DPD on time... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in transparency in delivery/returns, policies and of course we offer completely transparent and honest pricing, with no gimmicks. Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require. We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more. Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.
Kontaktinformationen
Anteon House, Newark Road, , PE1 5FL, Peterborough, Vereinigtes Königreich
- 03330113171
- info@tests4you.co.uk
- tests4you.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Everything on time
On day 0 I collected my test from my mailbox. On day 1 I took a sample and sent it off. On day 2 I received a confirmation of sample reception at around midday and just after midnight I received my result. Everything worked as it should. Can highly recommend.

Antwort von Tests4You
Tests arrived quickly, shame results didn't!
Test ordered and arrived quickly, problems started when put in Royal mail Priority box on 2nd Jan. I assumed they would be collected with the priority service which was at 3.00pm same day - turns out they were just on Royal Mail 1st class tracked service so didn't get picked up until Tues 4th Jan. Eventually arrived at tests4you and only have 3 out of the 5 test results back on 8th Jan. Have been on the phone everyday to see if they could speed things up but told the same thing that we have to wait up to 48 hours from when the test is logged as received. 2 have been received but not even logged as arrived! Not happy and would not use again.
Great service
Test arrived in our place in 1 day, results received in less than 2 days since we sent the samples. Very happy with this service.
Fast, reliable and cheap!
Fantastic service. Test kit waiting for me when I arrived. Easy to use, posted straight off. Received notification of receipt the next day and 24 hours after received my negative result. And was the cheapest PCR test I found online.
Would Def recommend.
I ordered 2 x Day 2 PCR tests but only…
I ordered 2 x Day 2 PCR tests but only received one. After sending an email, and a response to a message to review Tests4you, I received an email with an apology and the missing test was dispatched the following day. I was kept updated, with emails, regarding the order and dispatch date and further messages to say when the tests would be delivered within a very precise 1 hour window.

Antwort von Tests4You
Easily worth 5 stars
Very pleasant customer service who sorted out a problem for me in a very quick and easy way. I shall definitely use Tests4you again. Best regards from Gerald
Ordered and registered codes for travel… Have since had three calls from this company Paul Adam and Peter in quick succession. They were all very pleasant and apologetic. Paul, Adam and Peter. I
Ordered and registered codes for travel with Eurotunnel. Arrived home from France, took test immediately and posted in priority mail as instructed. 31st December .After many hours on the phone speaking with many staff Tests4You we are still awaiting results evening of 7th Jan. The company blame Royal Mail however some companies use a reliable courier service over holiday periods. Utterly frustrated and disgusted as we are Covid free taking LFT and tested in France day before leaving as required, travelled in the bubble of Eurotunnel and Campervan without contact with anyone. Here we are one week on trapped indoors.

Antwort von Tests4You
I ordered my test day 2 and they sent…
I ordered my test day 2 and they sent it and supposedly the post office did not find my address and they returned the test for you again, can you please send it to me again to another address?

Antwort von Tests4You
Currently sitting abroad with not much…
Currently sitting abroad with not much time left till I’m back in the UK, like the other reviews have stated this company is very quick and efficient at taking money, however I have still not received my booking reference number.
This is very confusing and annoying as this company should have this part of the process running as smoothly their checkout as I already have enough stress for my return flight.
I am doing things I shouldn’t need to like chasing them up on the phone to no avail!
I hope they can respond quickly so I can rectify this review.
RE: Tests4U has now rectified the issue shortly after responding as they promised.

Antwort von Tests4You
Avoid this. Website doesnt accept payment from UK apparentlyt
Avoid this. Went to purchase, spent 10 mins entering in huge amount of detail only to find that website said there were no available payments for someone living in the tiny backwater of LONDON UK

Antwort von Tests4You
Cheap and fast but lacking in communication
EDIT:
After a few hours I have recieved an e-mail with the locater number attached. As mentioned by someone below, it seems the most efficient way of contacting is through TrustPilot. Hopefully as the company grows, so will the communication.
Ordered my day 2 test and the process seemed smooth. Paid and recieved an e-mail with my order number, but the Passenger Locator number was missing. "No biggie" I thought and proceeded to naively call them, but to my surprise their number wen straight to voicemail all 5 times. I then tried to access their website for information on how to e-mail them, but now their website does not work and there is nothing to do. The money has, however, already been taken out of my account. What a scam...

Antwort von Tests4You
Great and fast service
Great and fast service for sensible price. Will use again if I have to. Many thanks!
price & service are excellent
price & service are excellent. all the process goes smooth. thanks.
Excellent, super fast service!
Excellent, super fast service! Had to call Tests4 you as l couldn’t find my order number and my call was answered promptly and really efficiently. The gentleman talked me through everything making sure that I had everything needed to do my tests.He was friendly, chatty and put you at ease making the process easy to do. Posted my tests at 10am and had results before the end of the next day. Super service, thanks for making my holiday possible!
Resentful of test and cost
Whilst resentful of having to pay for a Day 2 test to come home to my own country, which has much higher infection rates than the place I flew in from, I will nevertheless attempt to be objective.
The price was cheaper than other competitors and customer services were helpful when my ref number did not arrive as it should have.
It was impossible to register the test online using my desktop because the date matrix was blocked by another part of the webpage. I eventually did it on my phone.
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