I chose this company based on price, simple purchase of two Apple recharging cables. Super fast delivery, however….they sent the wrong cables. I have tried twice to contact them, including photos and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Today Received Dell latitude 5320 good condition. Laptop is in good condition, slight marks on top cover of laptop but functional wise its perfect . Got Microsoft office included as surprise gift . Th... Mehr ansehen
Arrived really quickly, is exactly as described (genuine Dell part as far as I can tell) and, most importantly, works.
Easy to order with quick delivery and the Samsung phone charger I bought is excellent.will definitely buy from them again.
Unternehmensdetails
- Mobiltelefongeschäft
- Geschäft für Mobiltelefonzubehör
- Handy-Entsperrdienst
- Computer- und Zubehörgeschäft
- Computergeschäft
Vom Unternehmen geschrieben
TechPros Trade Limited — Est. 2013 The Story of TechPros® From a single store in Stevenage to a UK-wide tech powerhouse — built on experience, sustainability, and a commitment to quality. 20+ Years of tech industry experience 100+ Orders processed daily across the UK 2013 Year we opened our first store How it all began Our story started in 2013 when we opened our first store in Stevenage, Hertfordshire, under the name Fone & Pc Fix Stevenage. With over 20 years of experience in the tech industry, our aim was simple: deliver the best tech services directly to the end user. It wasn't long before we noticed a significant and growing demand for refurbished tech — particularly mobile phones, followed closely by MacBooks and PCs. That insight changed everything. 2013 — First store opens Fone & Pc Fix Stevenage launches in Hertfordshire, offering tech services to the local community. Early years — Recycling initiative Recognising that the average person upgrades their phone every two years, we launched an electronics recycling programme, building partnerships to responsibly handle phones, iPads, tablets, MacBooks, and PCs. 2019 — Rebrand to TechPros We redesigned our store and adopted the TechPros name, reflecting our expanded range of services covering mobile, computing, and gaming. Now serving customers all across the UK. Today — 100+ orders daily A leading UK refurbished tech retailer, processing over 100 orders every day and continuing to grow. Sustainability at our core We saw a clear problem: millions of old devices being discarded unnecessarily, adding to growing environmental waste. By building strong recycling partnerships and championing the refurbished tech market, TechPros helps give devices a second life — reducing waste while delivering real value to customers. Customer-first, always Our customers are at the heart of everything we do. We believe in building lasting relationships by understanding needs and offering personalised solutions. Our dedicated customer service team ensures a seamless experience from first enquiry to delivery — and beyond. Our mission To deliver top-notch tech solutions while promoting environmental sustainability — providing high-quality products that genuinely enhance our customers' lives. Our vision To be a recognised leader in the UK tech industry, known for innovation, quality, and an unwavering commitment to customer satisfaction.
Kontaktinformationen
65 Queensway, SG1 1DN, Stevenage, Vereinigtes Königreich
- 01438350955
- info@techpros.co.uk
- techpros.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 6 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The members of staff tell lies
The members of staff tell lies, when I left the store the first time the watch was not sync with my phone which is why I returned to the store, I asked for a refund as everyone was too busy to deal with the issue, the next visit I left the phone and watch and on return they hadn't dealt with the issue and said my phone was locked this was not true I got angry as I had left my phone whilst I went around town.
I took everything and left as I was told the manager was not in to return the watch, eventually I returned the watch and now I am being accused of damaging the watch with water ! And the lies are unbelievable you don't care once you take your money that's the truth!!!
Be careful
My husband bought a smart watch that did not work as a smart watch it would not connect to his phone he returned the item and was told they would pair it to his phone whilst he continued his shopping around town, he returned to the man fixing a ladies screen on her phone, then he lied saying he couldn’t repair his watch as his phone screen had a lock on and he couldn’t gain access but my husband does not have a lock on his phone, we was due to leave the UK for over 3 weeks so wanted the watch to be useful during our holiday but we left it at home as no point bringing it when it didn’t work !! He had been assured that the receipt would still be valid as he needed to speak with the owner and he wasn’t available at that time.
He left the shop disappointed but trusted the mans word ! And tbh he didn’t have a lot of choice as there was no other option available at that time !
We returned from our trip and my husband took the watch and receipt with the owner who then messaged my husband to say that the watch was water logged ??!!! Which astonished us, my husband explained the back story of trying to return the watch sooner and how his staff member had lied ! And the owner would not listen and kept blaming my husband saying the watch was water damaged ! Yet the watch was left in the drawer in a box, untouched since the day he tried to get it fixed before we left !
The customer service is appalling I would recommend anyone who buys from them check their item works before leaving the shop or pray that your item doesn’t have any issues as they clearly don’t care about resolving an issue !
Very disappointed to be honest ! They appeared nice and friendly when we bought the watch !
Went above and beyond…
I was a nightmare customer, my son broke his phone to the extent I thought it was beyond repair. They were very patient and despite having to return to the store twice (not their fault), they returned the phone to as new condition and were very generous with pricing. I can’t recommend them enough. Really grateful, thank you!
Shop to go to!
Had an iPhone screen fixed from this shop and it’s worth it! Definitely worth the money for their price. Very helpful staff and will definitely recommend! :)
Motorola G5 battery replaced quickly
My Motorola G5 had a swollen battery. As Motorolas aren’t common I thought I might have to buy a complete new phone, but Tech Pros managed to get a replacement battery for a fraction of the cost the day after I took it in.
Great service from Tabish at…
Great service from Tabish at TechPro's.. We had a cracked screen on my sons tablet which was fixed and repaired within a very short space of time and was much cheaper than purchasing a new tablet. I definitely recommend them.
I found the people very professional…
I found the people very professional and helpful. My phone was done within a couple of hours which made me very happy. I would highly recommend them and will continue using them in the future.
Screen replaced on iPhone 11 with free…
Screen replaced on iPhone 11 with free screen cover - the screen works very well and completed within 50min. I didn’t loose any data etc so there was no need for back up- feels like new phone!

Antwort von TechPros
Every thing was very good
Every thing was very good
Nice service

Antwort von TechPros
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