TeaTime Bookshop Bewertungen 

977
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I am a bit disappointed ☹️ I made a subscription for my 2 and half years old son the first two months got so so books but books like robbery and scary monsters are too much for me 🥴 , but the third m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A lovely gift idea. I chose best sellers for my books. They were titles that I probably wouldn’t have selected for myself but I have thoroughly enjoyed them all. All were completely different in style... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Buchhandlung
  2. Kinderbuchladen
  3. Second-Hand-Buchgeschäft

Vom Unternehmen geschrieben

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

977 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(977)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Really pleased, lovely surprise!

Had the box as a gift initially and loved it, nice to have a surprise and a cozy treat arrive in the post. Recently then ordered a box as a gift for a friend, who told me they loved it too. I had put the wrong delivery address by accident but customer service sorted it within 24 hours so the parcel arrived to the right place and on time. Really pleased!

26. Februar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thanks for the great review :)

Bewertet mit 5 von 5 Sternen

Perfect gift

Got this for my MiL and it's amazing. Perfect gift.

15. Februar 2026
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thank you for the great review! So pleased the gift was enjoyed!
Happy Reading!

Bewertet mit 1 von 5 Sternen

Absolutely awful service/product - no delivery

Absolutely awful service/product - I subscribed to a 3 month book subscription for a present.
We have only received one of the three deliveries started in January. I have emailed & had no response.
AND then was sent a 'rate us' email, stating we have received our orders, which we haven't!!

A very disappointing experience, I hope this gets sorted ASAP, cannot just take money and not provide a product!!

2. März 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Hi Donna,
I am really sorry to hear you have had these issues. Please contact us via phone or through the contact form on our website and our team will help this issue get resolved.
Kind regards,
Amy
Teatime Bookshop

Bewertet mit 5 von 5 Sternen

Great value, great book box

Great value and great for getting to read things you might not usually pick up, to discover great new reads. Snack and drink along with the book, bookmark and post card is great value for subscription price. I look forward to receiving my box every month, highly recommend

28. Februar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thanks for the great review! Happy Reading!

Bewertet mit 4 von 5 Sternen

Something to look forward to

I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

16. Februar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

I'm so pleased the subscription has been enjoyed, thanks for ordering with us!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

12. Februar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review!

Bewertet mit 5 von 5 Sternen

What a fantastic idea

What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

12. Februar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thanks for the great review! Happy Reading!

Bewertet mit 1 von 5 Sternen

Book was damaged

Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

23. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

I'm sorry to hear you had a bad experience and that your book arrived damaged. If you contact our customer service team they can help rectify the issue.

Bewertet mit 5 von 5 Sternen

Great customer service.

Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

29. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review. Happy Reading!

Bewertet mit 5 von 5 Sternen

Lovely online shop

Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

5. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thanks for the great review :)

Bewertet mit 5 von 5 Sternen

Unknown titles with brilliant storylines

All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

1. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thank you so much for the great review! Happy Reading!

Bewertet mit 2 von 5 Sternen

Disappointing bestseller hamper, last minute rush before Christmas

I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.

I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.

To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.

Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

12. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

I am sorry this order wasn't what you were expecting. I'm glad you received your refund in a timely manner.

Bewertet mit 5 von 5 Sternen

The box always arrives in perfect…

The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

11. Januar 2026
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Thanks for the great review, Happy Reading! :)

Bewertet mit 5 von 5 Sternen

Perfection

The time to receive the box was great and the surprise for my doughter was perfect

18. Dezember 2025
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

I hope your daughter enjoys her books! Thanks for the great review!

Bewertet mit 2 von 5 Sternen

Very unreliable delivery - missing books

Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.

Book choices OK but delivery reliability poor. Will not be renewing.

26. März 2025
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

I'm sorry to hear you had a bad experience, if you are missing any boxes, please let our customer services team know and they will get that sorted for you.

Bewertet mit 1 von 5 Sternen

Don't use this for a Christmas present

The money went out, nothing turned up and no response to emails etc. One disappointed wife this Christmas.....

18. Dezember 2025
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Hi Jonathan,

I'm really sorry you have had a bad experience, it looks like your item was lost in shipping, now we are back in the office after Christmas break your email will be responded to you and we will get you a replacement box sent out with expedited delivery.

Bewertet mit 2 von 5 Sternen

They don't reward loyalty

I have been a customer for a few years and was very disappointed when I received my subscription renewal charge, only to find out it was £10 higher than if I had cancelled the renewal and resubscribed.
I was prepared to swallow the cost of them removing the pre-loved book option, but that appeared to be a blatant attempt to charge current customers more and hope they didn't notice.
Also, during the last subscription, I had two problems with delivery, where I had to email TeaTime Bookshop, as the book had not been sent out.
When I first started with the company, they were amazing but unfortunately standards have dropped dramatically. This is such a shame as the product is really good and I enjoy receiving the books every month. Hopefully, they will get back to putting customers first. I will just set a reminder each time to cancel my subscription at the end of the term and rebook it for cheaper on the website.

27. Dezember 2025
Bewertung ohne vorherige Einladung
TeaTime Bookshop-Logo

Antwort von TeaTime Bookshop

Hi Joanne,

I'm sorry you have had some issues renewing your subscription. We are having an issue with some of the pre-loved subscriptions as they renew which we are trying to resolve. All our subscriptions prices are the same for new and ongoing customers. If you have any concerns, please contact us directly and we can get the pricing sorted out for you.

We appreciate your ongoing custom.

Kind regards,

Amy

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr