Sadly the gorgeous dress I ordered didn’t fit as expected, but the customer service was amazing when discussing the method of how to return the goods. The Customer Service Team (Jen) was so quickl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Absolutely ridiculous placed an order 2 weeks ago and it’s still not here, no updates no answers to any of email. So disappointed. Deffo don’t recommend.
Unternehmen hat geantwortet
The quality of the dress was superb, very well made and lovely material. Unfortunately it didn't suit me. Speedy delivery and the dress wrapped beautifully. The customer service team are excelle... Mehr ansehen
Unternehmen hat geantwortet
I ordered 3 satin maxi dresses in different colours (red, emerald and black) and I absolutely love them! The quality is great and they look exactly like the pictures.Would definitely be buying more dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A brand built with passion, fashion and affordability in mind. We strive to create feel good clothing for every day. Our clothes are designed in the UK and manufactured in our own factory in Bangladesh. Our story is one of sisterhood, passion and support. Our brand vision is promoting individuality and making our dresses inclusive for all. We believe every individual has their own journey and our clothes should make you feel an embodiment of excitement and happiness. We created our brand with the vision to create unique pieces with a special design element in each dress, because why shouldn’t every piece you wear be unique and made with the most excellent techniques and design in mind. Life is too short not to get excited dressing up everyday! That is also why one of the key element of our brand is to make sure its price point is always inclusive to all women. The relationship with our amazing team in Bangladesh comes from our experiences on seeing how terrible workers can be treated when companies put pressure on them to create large scale fast fashion orders. We felt that things can always be done just and fairly. This compelled us to start our own small scale factory where women's needs were at the forefront. Women should always have a choice and be heard, because ultimately every women has different needs and struggles. We hire women and listen to their needs first and subsequently work with them to create a work life balance coupled with fair pay so that no one should need to sacrifice on anything. Your support of our brand is helping us to continue and showing that it can be done differently. We hope you enjoy visiting our website and we appreciate any of your feedback/comments/suggestions on our email info@tahlira.com
Kontaktinformationen
Vereinigtes Königreich
- info@tahlira.com
- tahlira.com
4.0
Gut
154 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Lovely dress; good value. Will buy from Tahlira again.
Ordered 2 dresses because I wasn’t sure which would suit me better having come across Tahlira in an email from Stylist. Kept the Zara midi dress in deep grey and am returning the other only because the colour didn’t work as well for me.
The dress is lovely and great value. It’s well made and fits well. I was a bit concerned it might look and feel a bit cheap but it doesn’t and I had lots of compliments about my ‘glamorous’ dress at the party to which I wore it. I’m a size 14 and the large fitted me well. The dress was delivered as promised and I liked the fact that the company uses Royal Mail so I didn’t have to worry about couriers leaving the package on the door mat. I’ve just arranged the return of the other dress which seems simple and straightforward though there currently is no free return option. However, the dress was not expensive and I believe it’s a small business so I wouldn’t necessarily expect a free returns service.
I will definitely be buying from Tahlira again.
3. März 2022
Antwort von Tahlira
Dear Customer,
Thank you for taking the time to leave us such lovely feedback, this is greatly appreciated and helps us to improve our service. We are so pleased to hear all the compliments you received! We look forward to seeing you again in the future!
Lots of love,
Tahlira Customer Service
Don't understand why or how bever tried…
Don't understand why or how bever tried dress on and you have found a mark on waist????I want a full refund to my payment purchase. Also I still can't understand why I thought I was purchasing through Zara?
28. Februar 2022
Antwort von Tahlira
Dear Customer,
Unfortunately when your return parcel was being processed a stain was found on the waist, we ask for items to be in good conditions when returned back to us. We cleaned the item at no cost to you but asked for your patience while we managed to process this properly. Once this was done successfully your refund was processed on 25/02, you have received a notification of this. If you require any further assistance in this matter please reach out to us on our email info@tahlira.com.
We have no affiliation in any way with Zara the retail store or online store. You can always double check this by contacting customer services before placing an order to avoid any confusion.
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, we really love hearing from you!
Kind regards,
Tahlira Customer Service
Very good service
17. Februar 2022
Antwort von Tahlira
Dear Customer,
Thank you for your feedback!
Kind regards,
Tahlira Customer Service
I ordered a Nora deep red satin midi…
I ordered a Nora deep red satin midi dress. It arrived well packaged and also nicely sign posted to demarcate if it could be returned. Now to the matter of the dress itself:
Great dress! Great fit! Thank You!👌🏾👌🏾👌🏾
4. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Tahlira
Dear Customer,
Thank you so much for your feedback, this is greatly appreciated!
Kind regards,
Tahlira Customer Service
The dress was beautiful but it was a…
The dress was beautiful but it was a bit big. I look forward to purchasing from Tahlira for more beautiful dresses.
23. Januar 2022
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, we really appreciate it! We hope to see you soon!
Kind regards,
Tahlira Customer Service
Probably the most beautiful dress I…
Probably the most beautiful dress I own, the colour of the emerald green dress is perfect! Quality is amazing and the finishing on the sleeves and bust is immaculate. I will definitely be purchasing again and the prices are extremely affordable for the quality and design.
19. Januar 2022
Antwort von Tahlira
Dear Customer,
Thank you so much for your valued feedback, we really appreciate it and are happy to hear from you!
Kind regards,
Tahlira Customer Service
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, we really appreciate it!
Kind regards,
Tahlira Customer Service
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, it is really appreciated!
Kind regards,
Tahlira Customer Service
Delivery was good
Delivery was good. Item and prices was good, More detail on delivery date would have been helpful
7. Januar 2022
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, this will be passed on and noted.
Kind regards,
Tahlira Customer Service
Lovely to hear clothes could not fit…
Lovely to feel touch and see clothes, could not fit will get them altered, too nice to return back.
4. Januar 2022
Antwort von Tahlira
Dear Customer,
Thank you for your feedback! This will be passed on to our design team for review.
Kind regards,
Tahlira Customer Service
Antwort von Tahlira
Dear Customer,
Thank you for your feedback! This will be passed on to our design team for review.
Kind regards,
Tahlira Customer Service
Dress fit well
Dress fit well, was as described and the delivery was prompt!
Thank you
1. Dezember 2021
Antwort von Tahlira
Dear Customer,
Thank you for your feedback! We are happy to hear from you!
Kind regards,
Tahlira Customer Service
Amazing quality.
16. November 2021
Antwort von Tahlira
Dear Customer,
Thank you for your feedback, we really appreciate it!
Kind regards,
Tahlira Customer Service
Antwort von Tahlira
Dear Customer,
We are sorry to hear you were disappointed with the fit of your item. We are adding new items continuously with a better personalised fit and would love to help you find the right item, you can e-mail us anytime on info@tahlira.com
We look forward to hearing from you and hope you will give our new items a try soon!
Kind regards,
Tahlira Customer Service
I ordered a beautiful red satin dress
I ordered a beautiful red satin dress. It arrived promptly well packaged. Sadly it was too small so I had to return it. Once I had confirmation of my return, the refund was issued instantly. Very efficient. Just wish the dress could have fitted me.
30. Oktober 2021
Antwort von Tahlira
Dear Customer,
Thank you for kindly leaving us a review, we really appreciate your feedback. If you would like any assistance with our sizing or the fit on an item please just let us know on info@tahlira.com
We would love to help you find something you love wearing and we are constantly adding new items with a better personalised fit, so we hope to see you again soon!
Kind regards,
Tahlira Customer Service
5 stars for the Fast delivery (UK) and…
5 stars for the Fast delivery (UK) and very responsive customer service. But Unfortunately the rating downgrades to 3 as the item I received was faulty and of poor quality… but for 30£ I was ok with the quality (the dress itself was gorgeous and fit me perfectly). I still had to return it for the faults… and pay for the return (this should be free).
27. September 2021
Antwort von Tahlira
Dear Customer,
Thank you for kindly leaving us your feedback. We are sorry to hear about the issues with your dress, we are constantly working on improving customer experiences and are grateful to hear from you. You will shortly receive an email with something just for you and we hope this can help to make up for the not so great experience you had recently.
We are working hard on being able to add a free returns section as soon as possible and thank you for your patience.
Kind regards,
Tahlira Customer Service
Antwort von Tahlira
Dear Laura,
Thank you for leaving us a review, you looked sensational!
Lots of love,
Tahlira Customer Service
Antwort von Tahlira
Dear Shams,
Thank you for your feedback! We are glad you liked your item!
Kind regards,
Tahlira Customer Service
Super quick response
Super quick response, fast delivery and the dress was exactly what I expected. Recommended!
27. Juli 2021
Antwort von Tahlira
Dear Adriana,
Thank you so much for your feedback! It was a pleasure to have you as a customer!
Lots of love,
Tahlira Customer Service
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