I had a great experience working with Swoop Antarctica while researching a potential trip. Although I haven’t booked yet, that decision was based on my own timing—not anything on their end. I wor... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Swoop reps were professional, responsive and extremely helpful in guiding us through planning for our adventure to Antartica. I can’t imagine trying to manage that on our own. The ship selection was e... Mehr ansehen
Swoop really knows the Antarctic expedition market. They made spot-on recommendations for their partner companies. Also they took care of the details of my trip and kept me informed about changes an... Mehr ansehen
Swoop gave my cousins and I a number of great Antarctic cruises to choose from. They listened to what we were looking for (a small ship with daily excursions to get close and personal with the land a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Finding the right Antarctic cruise can be complicated. We make it easy for you. Our Polar Experts will navigate you through the wide choice to find your perfect trip. We don't charge a commission and there are no hidden fees. Just impartial, expert advice from the leading Polar cruise agent.
Kontaktinformationen
Bristol, Vereinigtes Königreich
- 1-855-369-8288
- advice@swoop-antarctica.com
- swoop-antarctica.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Swoop were absolutely fantastic
Swoop were absolutely fantastic! They were extremely helpful, responsive and clearly very experienced and also passionate about the expeditions experiences they are able to offer. I would 100% recommend them!
Always very responsive.
Excellent Guidance and Support
This agency simply provided excellent guidance and helped me to make the right judgments to lead to an outstanding travel experience. They took the time to understand what I wanted from the trip and could not have given me better recommendations as to the operator and ship. I had some unusual requirements -- a good diving group in the Antarctic, and they led me to the source. When I had questions or concerns their response was quick and thorough. I cannot recommend them highly enough.
The Hondius trip around the South…
The Hondius trip around the South Atlantic was excellent. The itinerary was a framework upon which much was added as the crew responded to the weather to best advantage.
The entire crew:
Responsible
Informative
Imaginative
Flexible
& fun
The ship:
Comfortable
Sociable
Inclusive
& designed for the job
Physical & ecological safety is paramount
In short, the whole package is professional & entertaining. No mean feat.
Antarctica 21 is a great company
Antarctica 21 is a great company; glad to have been scheduled with it by Swoop.
Title: Hondius Antarctic Cruise to Antarctica.
Swoop arranged an excellent cruise with Oceanwide Expeditions to the Falkland Islands, South Georgia Island, and the Antarctica Peninsula.
Through Swoop I was able to obtain a substantial discount on the cruise. Swoop coordinated the different aspects of the trip in an efficient and punctual way.
The voyage on the ship Hondius of Oceanwide Expeditions was an excellent cruise with many experienced guides, exciting zodiak cruises and landings, and wonderful food in the ship's restaurant.
Awesome!!!Completed all excursions
Completed all excursions. Mountaineering,kyacking,camping, and the Polar Plunge. Food was great. Staff took excellent care of us. They were very nice. Always very helpful. Met people from all over the world.
Trvel agents were responsive to our…
Trvel agents were responsive to our questions and needs
Overpay with Swoop
Shortly after boarding I started meeting other solo travelers, many of whom also chose to have their own cabin. — but I seemed to be the only one who paid the single supplement. Apparently the ship waived the solo supplement but Swoop was completely out of the loop — making me the biggest Loser onboard. Swoop was lacking in many other areas (misleading packing info, hyping up a photography program that was unavailable, and sending the wrong pictures a week after other travelers got the right ones from their agents), but paying significantly more per person than anyone else on the ship is really is hard to overlook. Stay clear of this company.
Great experience booking Antarctica trip
We used Swoop to book a trip to Antarctica with Aurora Expeditions. Cassia was very helpful and patient, even sticking with us over two years when we delayed our trip. She helped us choose a boat and itinerary that was perfect for what we wanted. Once we had booked, Ale was helpful in answering all of our pre-cruise questions. Highly recommended!
very well coordinated and…
very well coordinated and professionally run expedition.
Hannah Green did a very good job with all details of our trip!!
Al fin de Mundo
People at swoop are very experienced and informative. Presenting all the choices and they can get the best deal out there. I enjoy there process and support through out my travel to Antarctica.
The expedition was absolutely fabulous
The expedition was absolutely fabulous! The Swoop staff was so helpful and responsive prior to the trip whenever I had questions or concerns.
Patagonia/ Antarctica hassle free travel
Swoop was great at trip organization and pre trip information. Each and every component of our somewhat complicated trip was planned exactly and each worked perfectly over the three week , two city, three country and 2 continent trip.
Communication with our trip planner was easy and informative. In my estimation it helped that she had experienced the same travel itinerary as we had. She sensed exactly what our needs were with trip arrangements and hotel and cruise company choices.
Everything was above expectations
Everything was above expectations. The ship was wonderful. Cabins had lots of storage and hangers for all our belongings. Bed was very comfortable. The gentleman “Rolando” taking care of our cabin always went above and beyond. The staff from captain to the gentleman I met in charge of water purification were professional, educated and so friendly. Jennifer had some mobility issues getting on and off the zodiacs at the ship and shore. Everyone was so helpful. They all sort of adopted Jennifer in talking care of her to enjoy the expedition. The expedition team were all the best in every aspect. The bartenders, waiters and waitresses were friendly and efficient. The captain and all of his team were so friendly and easy to talk to. The chef and his staff provided an abundance of delicious food with a great variance. So you don’t think everything was perfect the last night on the buffet was the worst piece of steak I have ever tried to eat. Pretty little complaint for a perfect experience of Antarctica.
We had the most amazing trip to…
We had the most amazing trip to Antarctica - it’s hard to decscribe this whole experience until you have been there. Highly recommend this trip to everyone!!! Truly is once in a lifetime experience/
Logistic of our expedition was perfect
Logistic of our expedition was perfect. Very professional and helpful staff. Very comfortable accommodation.
One of the best organised teams
One of the best organised teams. Everything went smoothly, and we felt acknowledged and informed about the next steps at all times. Swoop's partners made our journey to Antarctica unforgettable in the best way possible! I can highly recommend Swoop as your operator in the world of expeditions.
Very kind guidance!
The staff were really kind. They helped find the good and cheap ticket, and guided very well to prepare trip. Thanks to the specific guidance, the trip was really comfortable and went smoothly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
