Suttons & Robertsons Bewertungen 

336
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Pfandleihhaus
  2. auch in
  3. Handtaschengeschäft
  4. Juwelier
  5. Juweliergeschäft
  6. Schmuckankauf
  7. Uhrengeschäft

Über Suttons & Robertsons

Vom Unternehmen geschrieben

PAWN ONLINE SELL JEWELLERY SELL WATCHES Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them. We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step. Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.

How we can help

Vom Unternehmen geschrieben

Loans against luxury assets
Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
Sell luxury assets to us
Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.

Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

336 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.7

Alle Bewertungen

(336)

108 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Professional experience

Jeanette is extremely helpful. She goes out of her way to offer advice and maintains a professional attitude. Her assistance has been very knowledgeable and valuable.

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Suttons & Robertsons

Thank you for your positive feedback. We are pleased to hear that Jeanette could provide you with a helpful and professional service. We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Very helpful man assisted us with all…

Very helpful man assisted us with all our items without rushing us

7. November 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are pleased to hear our Victoria Staff could provide you with a helpful service.

We look forward to hearing from you in the near future.

Bewertet mit 5 von 5 Sternen

Purchase

Helpful and quick to respond

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are happy with the service that you received while in contact with us.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Great service start to finish

Great service from my enquiry to my purchase. Clear instructions on the process, options I had to make my decision, and friendly atmosphere at the Victoria store. Easy to find. Reassurance that you are buying quality authentic items.

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that our Victoria Store team could provide you with a friendly service.

We look forward to hearing from you in the future.

Bewertet mit 5 von 5 Sternen

Liam and Ruth were extremely…

Liam and Ruth were extremely professional and helpful .
There is clear instructions and communication every step of the process.
I would use them again .

22. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased that Liam and Ruth could provide you with a professional and helpful service.

We look forward to hearing from you in the future.

Bewertet mit 4 von 5 Sternen

Knowledgeable staff that took an…

Knowledgeable staff that took an interest in the gold items I was selling.

18. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you received a knowledgeable service while selling your Gold items.

We would be happy to hear how we can improve in the future,

Bewertet mit 5 von 5 Sternen

Delighted

Delightful people to deal with - highly recommend..

17. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased that you received a delightful service while in contact with us.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

All the people that I interacted with…

All the people that I interacted with during the process were very efficient and professional. Cannot recommend them enough. Cy, Ruth you were all brilliant, so thank you for making this a such a smooth experience.

19. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you very much for your positive review.

We are pleased that Cy and Ruth could provide you with an efficient and professional service.

We look forward to hearing from you in the future.

Bewertet mit 5 von 5 Sternen

Extremely professional & smooth…

Extremely professional & smooth transaction with fantastic communication.
Helpful & friendly.

18. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to know that you had a professional and smooth transaction.

We look forward to hearing from you in the future.

Bewertet mit 5 von 5 Sternen

Stress free throughout

From the moment I made my first tentative steps to completion the whole process was stress free and guided by the team .

18. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that our team could assist whilst you were in contact with us.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Excellent, friendly and professional service

We visited the Old Brompton Rd shop and the service was excellent. I have had appointments with other jewellers in the past about selling some jewellery and, even when the items were expensive, were invariably treated in a superior / patronising way and left feeling like they were trying to rip us off. . Here, the gentleman who served us (the manager?) was polite, charming, professional and we felt the offer he made was genuine and considered. We accepted it and the funds were in our account later that day. Rachel, the assistant manager, was also a delight. We would definitely recommend and would happily use them again.

9. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you very much for your positive review.

We are pleased that the South Kensington Store Manager could provide you with a polite and professional service.

We look forward to hearing from you in the near future.

Bewertet mit 5 von 5 Sternen

Overall good experience

Overall good experience, kasha from the Victoria branch was very professional and nice.

11. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that Kasia could provide you with a professional service.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Reassuringly fair, efficient and professional service.

I very recently sold an item with Sutton and Robertsons, and must say the process was absolutely seamless, the staff were all extremely polite and professional, and the price offered fair. I would definitely recommend them and use their services again to buy or sell.

5. Oktober 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are happy with the price offered and that our staff could provide you with a seamless service.

We look forward to hearing from you in the future.

Bewertet mit 5 von 5 Sternen

Rachel was very pleasant and very…

Rachel was very pleasant and very friendly to speak with and very fair price given to me to the old jewellery i dont want anymore.

Highly recommended this company.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Suttons & Robertsons-Logo

Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are happy with the service that you received from Rachel.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Very good

Very good, fast and courteous service.

24. September 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are happy with the service that you received.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Kerry was beyond helpful and clear with…

Kerry was beyond helpful and clear with explaining the process of selling my Jewellery. Without doubt the best :

9. August 2025
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Antwort von Suttons & Robertsons

Thank you for your positive review.

We are pleased that Kerry could provide you with a helpful service.

We look forward to hearing from you in the future.

Bewertet mit 5 von 5 Sternen

Was helpful and professionaly look…

Was helpful and professionaly look after. Amazing staff will give them 10/10

3. September 2025
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Antwort von Suttons & Robertsons

Thank you for your wonderful review.

We are glad to hear that our staff could provide you with a professional and helpful service.

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, helpful service. Very efficient. A positive experience.

2. September 2025
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Antwort von Suttons & Robertsons

Thank you very much for your positive review.

We are pleased to hear that our staff could provide you with a friendly positive experience.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

Ruth was amazing

Ruth was amazing, kind, caring, thoughtful and thankfully guided me through the process. Ruth also explained everything in detail me. I thank Ruth for her time, lovely energy, knowledgeable and the consultation process. I felt incredibly comfortable with her. A big thank you.

16. August 2025
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Antwort von Suttons & Robertsons

Thank you for your wonderful review.

We are pleased that Ruth could provide you with an amazing service.

We hope to hear from you in the future.

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