The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Mehr ansehen
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Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Mehr ansehen
We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Mehr ansehen
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An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Mehr ansehen
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Vom Unternehmen geschrieben
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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From start to finish, the staff have been extremely helpful and knowledgeable, helping us to choose the right bed and sorting our delivery as well as recycling the old bed.
We also found the prices very affordable - we saved over £1000 in total and are very happy, many thanks Sussex Beds team!

Antwort von Sussex Beds
Good service in the store and on delivery of the mattress.

Antwort von Sussex Beds
Natalie was excellent and gave me all the info I needed to make the right choice.

Antwort von Sussex Beds
I cant recommend this company enough!😍😍
Ian was absolutely fantastic in helping me find the right bed for my spine, he was extremely patient, very kind and so knowledgeable, as i was trying the different mattresses.
He has worked there for years, I can see why he wouldn't want to leave, as this really is a very caring Family run business.
I looked online and else where, before I went to Sussex Beds, I always go to trust polite, for honest feed back, as company's can only use just the positive reviews.
A alot of online company's had amazing reviews, I then went into trust polite, to see how awful they were, infact 95%!! many saying the beds came broken, and they were not having emails replied to, so they were left £1,000s of pound out of pocket!
So I went along to Sussex Beds to try before I buy!!
Sussex beds went above and beyond for me, they kept me updated, in emails and the delivery team, text the day before with a time, and also called half an hour away, they were very polite, and put the bed together, even took there shoes off ..big☑️😁
The whole team are amazing, so if you need a fantastic bed, an honest company, (without the pushy salesman that iv had before) I wouldn't go anywhere else!
THANKYOU 🌸😊👏🤩👍

Antwort von Sussex Beds
From first walking into the Worthing showroom to the delivery of my mattress the service was excellent. The mattress is 1st. class and it actually improved my sleep from the first night. Thank you everyone.

Antwort von Sussex Beds
On entering was met by Ian who explained the number system of soft to firmness and left us to try various mattresses after choosing and a full explanation on how to keep the mattress in top quality we were then given total explanation on how their delivery system works would without doubt recommend the quality of service

Antwort von Sussex Beds
We have had fantastic customer care from Karen at the Tonbridge branch. My elderly Mum with mobility issues wanted to purchase a recliner chair and a bed and Karen made the whole experience stress free for her. She was so helpful and respectful and explained everything clearly. I would highly recommend the branch and in particular Karen.

Antwort von Sussex Beds
Karen was superb, sharing her expertise and enthusiasm to find the right mattress, and the right price package..
Also showed us bed frame that wasn’t in the shop on display which we have also bought.
You think it will be easier to buy online these days, but Karen demonstrated what personal service adds to the buying experience.

Antwort von Sussex Beds
From ordering to delivery everyone was helpful polite and efficient keeping me informed at all stages a minor problem when the floor standing headboard didn’t fit was quickly resolved and replacement ordered which arrived couple weeks later.
I would definitely recommend.

Antwort von Sussex Beds
I visited Bexhill store and was given a great deal within my budget. Great service from Josh, now awaiting delivery of my purchase. I would fully recommend Sussex Beds .Let them know your needs and budget and have a chat. Thanks Sussex Beds, a lovely no pressure experience.

Antwort von Sussex Beds
Jess was very patient and knowledgable,there was no pressure and no time constraints,family run with excellent customer service with good follow up and communication,a good customer experience,would highly recommend for any advice on mattresses

Antwort von Sussex Beds
First night on my new mattress, fantastic,
hopefully all my nights will be good, great long sleep.Sussex Beds. The Uckfield show room is lovely and the most helpful salespeople you could wish for. Delivery was the best, kind and courteous and men. Well done Sussex Beds!!!!

Antwort von Sussex Beds
A truly relaxing and enjoyable experience of purchasing a new mattress from Sussex Beds, which wasn't a surprise, being a returning customer! A really calm atmosphere in the Newhaven showroom with quality products and lots of choice: I would definitely recommend visiting.
Luke originally greeted us and made us welcome, answering all our questions clearly, so great first impression. I returned to check a few things a few days later and was greeted by Ronnie who is a lovely chap - really professional but personable too: he gave me plenty of his time to run through the options and to explain collection of an old mattress, delivery of the new one and payment options.
Thank you guys and thank you Sussex Beds for how you allow your staff to be themselves - naturally friendly!

Antwort von Sussex Beds
Lydia made the process simple. Her direct approach was refreshing as she cut straight to the essentials without making us feel rushed. The hardest part was picking the colour at the end of the process.

Antwort von Sussex Beds
“ We would like to express our appreciation for the efforts of both Joshua and Lydia of Sussex Beds, Uckfield, to ensure that we got the mattress that suited our exact requirements. They were both extremely helpful and courteous and ensured that we were completely satisfied with our purchase.
Bob and Maggie Gordon”

Antwort von Sussex Beds
The service on ordering and delivery were excellent

Antwort von Sussex Beds
We experienced excellent customer service from Gary in the Haywards Heath store, and we're very happy with our new mattress.

Antwort von Sussex Beds
Very helpful and friendly adviser, Lydia, made the experience very satisfactory. The bed was delivered very quickly and the delivery men were great and also very helpful in getting the bed and other stuff set up for me. The bed and mattress are very comfortable and just what I needed - not cheap but definitely worth it. It looks and and feels very good quality. All in all a really good experience for an item which is so important in all ways. Have already mentioned you to a couple of friends.

Antwort von Sussex Beds
On their website it says “Sussex beds is a true independent family business and this is immediately obvious with its warm welcome and relaxed shopping experience “ if only that were true!!
My experience at the Worrhing branch was anything but.
Disinterested man gave me a very unwarm welcome and showed no curiosity in finding out what k actually wanted.
I wanted to shop local and independent but instead went to dreams 50 yards away and get a very different experience and bought my mattress there!!

Antwort von Sussex Beds
From start to finish this company are very good .
Karen in the tonbridge store was dry helpful lots of patience. Took time talking to me about my requirements.
Two very nice lads delivered my new mattress today .. no problems at all..thank you Sussex Bedsi will certainly recommend you to friends and family .J W tonbridge

Antwort von Sussex Beds
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