We found Susan Payne property so easy and genuinely nice to deal with,all the staff were great,but a special mention for the lady who was dealing with our house purchase,jan tooley,she was so easy to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
All of the staff at Susan Payne Estate agents were very efficient and helpful and made selling a property a real pleasure from the first valuation right through to completion. Susan valued the proper... Mehr ansehen
I can’t thank Jan from Susan Payne properly enough. I honestly would say it’s the best services and experience I’ve had from any estate agent on the Isle of Wight. Very personal, friendly and go above... Mehr ansehen
5 Star service all round. We purchased our new home and sold our old home through Susan Payne Property. From start to finish, nothing was too much trouble and everyone was very kind, helpful and kno... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Susan Payne Property is a privately owned, independent estate agency on the Isle of Wight, shaped by many years of experience and strengthened by consistent client recommendations. Our growing team offers a boutique level of service for both buyers and sellers, combining deep local knowledge with genuine care, thoughtful presentation and a calm, professional approach. With a focus on quality over quantity, we guide every home and every client with attention, integrity and the expertise required to see each sale smoothly through to completion.
Kontaktinformationen
East Quay, PO33 4LA, Wootton Bridge, Vereinigtes Königreich
- 01983566244
- sales@susanpayneproperty.co.uk
- susanpayneproperty.co.uk
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Susan Payne Property
Susan Payne Property
Well what can I say, Excellent, Brilliant service through out the whole process.
Wonderful staff that are really unique
from start to finish dealing with all matters at hand.
I wish everyone, complete success in the future and our very best wishes
Kind Regards Antony & Brenda
Susan Payne came very quickly when I…
Susan Payne came very quickly when I contacted her and gave me 1% charge which was very good. It took longer than I expected for the property to be put on the market but then a number of people came to view very quickly. The buyers seemed to have a problem with their mortgage and their deposit before exchanging which I found worrying and only found out after enquiring. I expected people would be chased up but found that I always had to ask the question, after which Jan always chased up by asking either the buyers or their solicitor. Everyone in the office was always very friendly and helpful.
Professional service and great to deal…
Professional service and great to deal with. SPP have a really good team of people and know and understand the market very well. They provide excellent advice and are very proactive. Highly recommend.
Friendly
Everyone at Susan Payne were very friendly and extremely helpful. Always quick to get back if any queries and with updates
Exceptional Customer Care (6 stars if we could!)
Susan Payne have been amazing for us to deal with. Buying a new home is always a stressful experience for everyone involved. But the care, consideration and attention that the team gave to us was brilliant. Happily recommend them to anyone looking to move home.
A special shout out to Jan Tooley who was stellar in phoning back and doing exactly what she said she would do.
Hopefully we won't be moving again any time soon, but would happily use Susan Payne based on this experience. :)
Refreshingly helpful/respectful people that actually care!
These are professional people that really care!
... helpful and supportive throughout the whole (lengthy, stressful, testing to the limit) process. Would recommend unreservedly.
Efficient and very helpful
We used this agent to sell my late mother's house and found the staff extremely helpful and kind in a difficult and emotional time. I highly recommend them.
A professional and friendly service. Highly recommended.
Susan Payne Property provided a professional and friendly service throughout, keeping you updated through one of the most stressful periods of your life!
The photos and online layout for marketing were excellent and had the desired result with a lot of interest within 48 hours and a sale agreed. I even ended up buying my new property from them!
Despite a few delays during the transaction, Jan’s expertise kept the chain intact and we eventually achieved a successful conclusion.
I thoroughly recommend Susan Payne Property and wish Susan and her team continued success.
We cannot fault the service that we…
We cannot fault the service that we received from Susan Payne estate agency when selling our house and buying a new home. The staff were all polite and cheerful and nothing was too much trouble. We were kept informed and updated with every step of the way. We would definitely recommend their first class service.
Excellent
The team at Susan Payne Property were professional throughout my sale. I can not recommend the team enough. Their expertise was evident at crucial points of the sale. The team go above and beyond to support you, they offer excellent customer service. Thank you
Brilliant Estate Agent
Every single member of the Susan Payne Property team has been helpful, friendly, knowledgeable and professional from start to finish in the moving process.
They achieved a great price for my property and helped in every way possible in a very difficult set of circumstances. I would not hesitate to recommend their services to anybody thinking of putting their property on the market. They have made the stressful moving process much easier to deal with and have helped in every conceivable way to achieve a timely Completion.
Amazing Service - I bought a property through Susan Payne…
I bought a property through Susan Payne - right from the viewing they were professional friendly and supportive- no question was too much trouble for them to answer. Great service. I would definitely sell through them when the time comes
Excellent Isle of Wight Estate Agent
I have bought and sold through Susan Payne Property and their service is fantastic in both areas. A really super team, helpful, proactive and knowledgable.
Highly recommended.
Professional estate agent
The team in Suzan Payne property has been really professional.
They have sold our property quickly and really smoothly.
The team is really polite. We have had feedback after each visit.
Wish I had shares in them!
I bought a flat through SPP. Their service throughout was first-class - efficient, friendly and always ready to go the extra mile for their clients. They certainly took the fear and the hassle out of a potentially difficult operation. Thank you, Sarah, Jan and Anneke. Job well done!
Excellent service
Excellent service from all at Susan Payne. Communication with vendors quick and reliable. Issues resolved swiftly.
If only all Estate Agents were like…
If only all Estate Agents were like this....
We have just purchased a property with the support of Susan Payne. Throughout, all members of the team have been helpful, friendly and responsive - always making us feel like we mattered. I would certainly recommend Susan Payne to others, and would use them again happily.
A wonderful team of professionals
A wonderful team of caring, considerate and understanding professionals. Fully supportive and willing to add that 'personal touch' to go beyond what is normally expected of estate agents. I highly recommend them and have no hesitation in saying they make the stressful experience of moving house much easier to cope with. Excellent service by all.
Brian B
Excellent service
The team at Susan Payne have been friendly, professional, supportive and efficient throughout our property sale. We recommend them without hesitation to vendors and purchasers.
No opportunity to make an offer
We're house-hunting on the island and spotted a property of interest to us online. We knew the location well, are cash buyers and ready to proceed immediately. We called the agent to book a viewing but were told the earliest they could do was the following Wednesday. So we accepted the appointment, arranged another ferry crossing and travelled down the day before. While en-route we got a phone call from the agent cancelling the viewing as the property was now under offer. We were astonished! We hadn't had the opportunity to view the property or make an offer. We could easily have come down earlier and had the means to bid well over the asking price if necessary. We fully accept that it's the vendor's call as to how many viewings to allow and when to accept an offer but we would have appreciated better service and communication from the agent.
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