Charge on my credit card for an odd amount $226- a strange number for a donation- why not just $200? Anyway, no memory of making donation(9/23) to an organization I'm not familiar with. Was told to c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can’t thank Abby and her incredible support team enough! From day one, Abby was always there whenever I needed help, patiently guiding me through the process of setting up Navyaa’s fundraiser. She a... Mehr ansehen
SupportNow provided light at the end of a dark tunnel for our family. When my adult son was diagnosed with a serious fatal disease a friend told us about SupportNow. We were able to start a SupportNo... Mehr ansehen
Unternehmen hat geantwortet
I needed a platform that gave the most back to my daughter’s fundraising efforts and that is SupportNow. The system fee is the lowest, the blog feature has been amazing to share with followers and one... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Help families during tough times with money, meals, and so much more. Every day, families close to us fall into a tough time. It’s only a matter of time before someone we know needs support. SupportNow organizes everything in one place, absolutely FREE. Anything a family needs, from financial support, meal trains, help around the house, and more comes together in a single experience.
Kontaktinformationen
30350, Atlanta, Vereinigte Staaten
- help@supportnow.org
- supportnow.org
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Charge on my credit card for an odd…
Charge on my credit card for an odd amount $226- a strange number for a donation- why not just $200? Anyway, no memory of making donation(9/23) to an organization I'm not familiar with. Was told to check SPAM and old mail for receipt.Never saw any of that and all deleted by now.Credit card shows a receipt number but they said they cannot use that to track and I can go into my supportnow account to find out where donation went. I DO NOT HAVE AN ACCOUNT. Spent a lot of time chatting with rep but ended up nowhere If this is a legitimate charity, then I will feel better knowing my money did go to help someone.
Insightful
They were very helpful and understanding of my first time experience. My mother passed away, and this was one of the simplest things I’ve had to go through since then. I highly recommend it. It only took a 0.2% tax, which in my opinion is amazing. I would’ve thought it would’ve been at least 5%.
SupportNow is very good.
SupportNow is a new crowdsource funding site. It's very easy to use, does not charge a big fee (the closer to the middle of your goal you get, that charge is 0) and the directions are easy to follow.
All my interactions with SupportNow have been positive. I'm glad they're trying to do it right.

Antwort von SupportNow
Flawed notification system
Although easy to sign up and well-intended, the update notification system is flawed, with problems persisting almost since we created our registry page. The support team I've contacted offers only vague messages acknowledging the problem, with no ETA for resolution and initially claimed the problem was likely User error. They later acknowledged the error is on their end. It is of little value to have a messaging platform that does not auto-notify followers of updates. I would not recommend this messaging platform.

Antwort von SupportNow
Disappointing
I had high hopes about this platform as a means of keeping up to date on a relative's journey in cancer treatment. Unfortunately, it has been disappointing. The sender has sent a number of updates which the Support Now web site indicates will be accessible to those who have signed up for these updates. None of the interested parties are receiving the updates via email. In contacting the Support Now web site by email, responses are "generic" at best and are not specifically explaining why these updates are not sending appropriately as promised. The only explanation so far is that Support Now is experiencing "intermittent delays in their notification email platform" which they are "working on." I have used this platform on one occasion in the past, without difficulty. This time -- not so much. So far, not a good user experience.

Antwort von SupportNow
Everything you need all in one place.
Having the ability to send updates, organize supports, and accept financial donations all in the same platform was fantastic! The fact that the family kept 99% of the funds raised was a bonus!

Antwort von SupportNow
Not thrilled
First, like other fundraising platforms - this relies heavily on social media. Second - you don't have the ability to refuse/refund a donation. Third - you can't remove - only hide comments. And last - you can't prevent people from following your fundraiser. These are all things I'm NOT happy about.
EDIT: Six months later you folks are replying NOW? What a joke!

Antwort von SupportNow
I’m incredibly grateful for the support…
I’m incredibly grateful for the support I’ve received through SupportNow.org. Knowing that most of the funds actually go to my child —unlike other platforms—has made a meaningful difference during a difficult time. Whenever I have questions or need guidance, their team is responsive and genuinely helpful, which brings a lot of peace of mind.
It’s comforting to have a well-maintained fundraising platform I can trust, so I can focus on what truly matters: caring for my child.

Antwort von SupportNow
I needed a platform that gave the most…
I needed a platform that gave the most back to my daughter’s fundraising efforts and that is SupportNow. The system fee is the lowest, the blog feature has been amazing to share with followers and one day when treatment starts we will likely use the meal support function. Thankful that Advocacy Abby shared this amazing asset to support our journey.

Antwort von SupportNow
Great experience!
SupportNow is a great platform to rally people to your cause. It is fairly easy to use and the support team answers your questions in a timely manner

Antwort von SupportNow
Light at the end of a Dark Tunnel
SupportNow provided light at the end of a dark tunnel for our family. When my adult son was diagnosed with a serious fatal disease a friend told us about SupportNow. We were able to start a SupportNow page to rally our friends and family to support our son for much needed financial assistance for treatment and equipment he will need as his disease progresses. They also provided resources for organizations who offer grants and other services that will be needed for my son. There are no words adequate enough to thank them for their assistance.

Antwort von SupportNow
We have had an amazing experience
We have had an amazing experience! Thanks for supporting us during such a challenging time!

Antwort von SupportNow
SupportNow was an incredible resource…
SupportNow was an incredible resource for our family during our child's childhood cancer journey. I loved that I was able to provide family and friends with updates along with the ability to ask for help in ways more than financially. It truly takes a village when going through something so difficult and SupportNow made it so much easier to receive the help we needed. You might not think you will ever need a resource like this (just like I never imagined having a child with cancer), but it is an important resource to keep in your back packet should you or someone close to you go through a challenging time.

Antwort von SupportNow
From Needs to Support
When your child has complex medical needs, life can shift overnight. Between hospital stays, appointments, therapies, and the day-to-day care your child needs, it can become incredibly challenging to manage everything else. During this season for our family, SupportNow has become a way for our community to truly show up for us.
One of the biggest ways it helps our family is through financial support. Medical life comes with so many unexpected costs, and the generosity of our community helps ease some of that burden in a very real way.
But just as meaningful is the emotional support. Being able to write updates and share what is happening allows us to keep our village informed without having to repeat difficult conversations over and over. The encouragement, prayers, and messages we receive remind us that we aren’t walking through this alone.
We also love the features that allow people to sign up to help with meals, errands, and tasks around the house. When you’re focused on caring for your child, those everyday things can quickly become overwhelming, and this page makes it easy for people to step in and help in practical ways.
For medical moms and families navigating complex diagnoses, this resource helps bridge the gap between a community that wants to help and the real needs families are carrying every day. It gave our village a way to show up and that support means more than we can put into words.

Antwort von SupportNow
Amazing resource
I don’t know why anyone would use anything else. You keep more money. The support team is super responsive and I love that I can blog to keep my community informed.

Antwort von SupportNow
I am so glad I chose SupportNow
I am so glad I chose SupportNow. It was to set up, is feature rich and easy to use, includes great ways to support our friend and communicate about her health and needs. Even the customer support has been amazing!! I'd highly recommend this program.

Antwort von SupportNow
First Time SupportNow Users
This is our first experience using the SupportNow website, and it has been truly amazing. The outpouring of love and support from friends and family has been overwhelming in the best possible way. We feel so blessed to have SupportNow and so many others reaching out and lifting us up.

Antwort von SupportNow
You are not alone! Incredible people willing to help!
I had a meeting with Abby this morning and she informed me of so many opportunities out there to access grants for my daughters needs and how to start a page for support regarding her health needs expenses. I’m learning so much and my daughters diagnosis it’s new to me, it’s been difficult on the family and it’s incredible to meet people that are going trough the same thing and are willing to help the community and share the knowledge to bring support to children in need and there families!! 💞

Antwort von SupportNow
Spoke with Scott today after I entered…
Spoke with Scott today after I entered the wrong bank account number for our account! He was fast and efficient with helping me resolve the issue! Very helpful and appreciated!

Antwort von SupportNow
Such a God send!
The support we got in helping set everything up was a God send!

Antwort von SupportNow
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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