Had my doubts about this site but couldn't fault my experience at all. Good prices, good range of products, lots of emails to keep me updated on my order and fast delivery.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wspaniały sklep. Duży wybór produktów, ceny konkurencyjne. Przede wszystkim bardzo dobry kontakt ze sklepem np drogą e-mailową. Panie bardzo dbają o to by klient czuł się naprawdę wyjątkowo. Produkt... Mehr ansehen
After reading the reviews here, I was afraid to place an order, but this was the only site offering the Polish cosmetics brand I needed, so I decided to take the risk. The package was shipped the same... Mehr ansehen
I purchased the wrong item, so phoned and left a voicemail to say that & could they ring me urgently as I wanted to return item and pay the extra for the correct item. Nobody bothered calling me back... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Superb Health & Beauty specializes in selling high-quality cosmetics, dietry supplements and household products. The store's wide range of personal care products – such as soaps, lotions, creams and shampoos etc. – is complemented by an offer of household products that improve the comfort of living. The company offers regular promotions on individual products and product categories. Another element of the store’s stock is the range of fully vegan product. Superb Health & Beauty is located on Hounslow High Street, you can shop in stroe or online.
Kontaktinformationen
112 High Street, 1st Floor, TW3 1NA, London, Vereinigtes Königreich
- shop@superbhb.co.uk
- superbhb.co.uk
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Avoid
Avoid. They are selling out of date baby food and refuse to do a refund. They will steal your money and hide. I have been sending emails for over a months and they lies that the refund was supposed to be done. One item from the order not delivered at all and again chasing the refund. In the end I have decided to give up but will try to warn everyone not to buy anything from them. I never ever had such an experience in my life. Save yourself stress and money and order elsewhere
Witam,jestem szczesliwa ze taki sklep…
Witam,jestem szczesliwa ze taki sklep istnieje,
sklep zaopatrzony w najlepsze polskie marki kosmetyczne oraz suplementy...
Polecam z calego serca,mila i fachowa obsluga.
While I was ordering everything was in…
While I was ordering everything was in stock. When I checked status of my order they put my delivery in hold because they don't have my items. No response on email to cancel my order as I am not going to wait until they will have it. PayPal going to be involved. Waste of time. I should have read comments before purchase.
Took money and sent inferior expiring product
Will update review if resolved:
very unhappy with this company. Used for first time and I ordered on 02.03.2023 (order 157331) a Magnesium VitB6 product that they sell, they actually have 2 listings on their website for the same product.
The first listing is the full price option, it is for normal/longer use by expiry dates. The second listing/page of the same product was "on sale" and was for very short use by date of 13.04.2023, this was quite a bit cheaper as it was about to expire.
I didnt want the about to expire April option as each packet is a 1 month supply, and I was ordering 4 packets to last 4 months. So I bought and paid for the higher priced longer dated option, paid the courier costs and low and behold the company has sent 4 of the short date expiring on 13.04.2023
Whats worse is when you go to their website to raise a complaint, you only have 255 characters of text, nowhere near enough, and the next stage has only two options,
1. return and pay postage yourself or
2. take it directly to a drop off location, incurring the time and cost on yourself.
At this stage its hard to guage wether its an error or worse of deliberate false advertising and trying to dump the products of the short expriring advert onto those who didnt order them, but the intial lack of any meaningful remedial course of action on their website and only presenting options where the customer, having paid for a courier must pay again to fix the companies wrong actions, is simply not acceptable.
I will be raising a paypal dispute if its not resolved in the coming days and will update this review accordingly.
Edit 22/3/23: dispute started on paypal, seller responded and sent out correct product, review rating upgraded accordingly.
Received my order
I ordered some cereal from here which I can no longer buy in shops, I received the cereal on my estimated delivery date 👍🏻
please be clearer
I am most unhappy with the lack of information provided with regards to a new customer discount code. You cannot provide a discount code with no conditions attached and then create conditions once we have placed an order. This is unfair and akin to deceiving your customers. This company offered a discount code for money off my first order, with no conditions attached, as long as i registered with them, i did this, received the code (again with no attached conditions) and placed an order, only for the code not to work. I paid anyway as i did not want to lose out on the products and emailed them to provide the code and ask them to make a partial refund. They didn't even bother to get back to me until after i had received the goods, and then told me that i couldn't use the code for sale items. No where before or after receiving the code, does it state this condition, else i would not have bothered placing the order. This company sees fit to move the goalpost when and where it likes.
Updated 14-01-2023
After i left the review, the company reached out to me an confirmed that i would be receiving the discount as a refund to my original payment. Although this is an improvement on their previous stance, its not good enough to do this only AFTER being left a bad review. I have updated the public with an honest review of what happened after the initial review was left and I have changed the rating from 1 star to three. I hope this company takes on my comments and adds info to heir coupons /discount codes to alert people when and how they can be used.
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