SUN STUDIO .London Bewertungen 98

TrustScore 1.5 von 5

1.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Complete scam of a company! Filled for legal action. An ex employee told me that the company is trading under a different name now and has moved locations. Please be mindful of both firms and sa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This company is a sham! Davit is a thief who steals money and shows nothing for it, goes for workers and customers, both are treated terribly and he has no respect for anyone! I know they've cleared... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sun studio are fraudulent company. AVOID AVOID AVOID. They will ask for deposit and initial payments and then ignore all communication and leave you in limbo. This is an evil company by founder and di... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had a staircase balustrade made and installed by Sun Studio. Adam did the specification and quote and was very helpful/knowledgeable - gave me good advice. We're very happy with the job. When we notic... Mehr ansehen

Unternehmensdetails

  1. Treppenbau
  2. Glashersteller

Vom Unternehmen geschrieben

Bespoke Staircases and Glazing Specialists. Brighten up your space with our bespoke glass stairs and glazing products. Choose from our wide range of modern staircase designs including handrails, and balustrades. Built on 15 years of cutting-edge experience, SUN STUDIO .London has grown to become London's premier choice for bespoke staircase and glazing services.


Kontaktinformationen

1.7

Ungenügend

TrustScore 1.5 von 5

98 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

I needed my staircase to be…

I needed my staircase to be refurbished, all was complete to the highest of standards. I was really satisfied with the quality of work this company provides. A company that truly cares about their clients needs

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Almost perfect 👌

I could only fault one thing. My balustrade was slightly delayed by few days past my deadline but I guess good things take time 🤷‍♂️

Over all , I’m very happy with the quality of the work. And I would be definitely using SUN STUDIO for my other house. Cost effective , efficient and amazing quality.

Thank you to the whole team

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So happy…

So happy to have worked with them for my splash back. Great company, would definitely recommend to friends and family!

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sun Studio London Love our splashback!

We were
recommended Sun Studio London by a friend. We have been dealing with Arsham since our initial contact in November. He has been fantastic, dealing with our various changes. Our kichen took longer to complete but as soon as we were ready for Sun Studio to come to template they were here within a week and they turned around the finished product extremly quickly.

Our kitchen is now complete and we love it.

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant!!

Brilliant customer service and i adored the glass work done!! Keep it up, i will be back 100%!!

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing company!!!

Now for my friends that know me, they know one thing about me.... I HATE REVIEWS !

This company however and the staff are worthy of all my time and I have chosen to send my compliments.

From the get go, they have been nothing but superb and quick in their handling of my glass work. The staff that I had been assigned were extremely kind and resourceful and helped every step of the way the best they know how.

The glasswork they had produced for me - at a reasonable price also if I may add l, was just beautiful and really a nice addition to the house.

Spectacular company and would recommend to all who see this and thinking of getting any glass work done.

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Thank you guys

I would like to say thank you to SUN STUDIO for the great work and keeping up with their promise.

I am very happy with my shower enclosure and excited to place a order for my feature wall.

Thank you for such smooth and clear procedure.
keep up the good work guys !

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

AMAZING !!! great Team

I had come across the trustpilot review section only after I placed a order with SUN STUDIO.

to be honest if I had seen it before I would have not considered going with them but im glad for not only choosing them but for not coming across this review section :D
they met their deadline and eveything was on point with my staircase, despite the negative reviews , I believe people should also be quick to write positive reviews as well and give credit where its due. I am very happy with the guys and I WOULD 100% RECOMMEND :)

Thank you SUN STUDIO

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Once money paid, they dissapoint

I was considering giving 3 stars, but my partner insisted they were only deserving of 2 stars.

We hired Sunstudio to install glass balustrades for our balcony/patios. At first we were happy, the company seemed professional. We went to their factory which was in an industrial estate. It was not flashy but they had all the kit to make the required products, so I was perfectly happy with this.

The customer service at the outset was also good and the sales representative was helpful.

After we paid our deposit this is when the issues began. The install was very late; well after the promised start date. I noticed a considerable lack of responsiveness and/or transparency when it came to this delay.

When the installation took place we found the workmen very polite and hardworking.
However, when there were outstanding issues it took a very long time for these to be corrected. The most painful experience related to the locks for our glass gates. These were installed with glue which was clearly not strong enough as the locks kept falling off. This only happened after we had paid the full amount. We were assured this would be fixed. From recollection it took over a month for them to re-glue the locks (even though I understood they would be drilling into the glass to secure them properly).

Unsurprisingly they fell off again within days. This was summer 2020! Since then their have been a mixture of empty promises and radio silence on repair. They have not fixed it and we have to use a makeshift remedy to prevent our 1 year old son from opening them and falling down the stairs!!

My opinion. This company can impress when looking for your business. When you have paid over your money, their service disappoints. I would not recommend them.

*Update* Shortly after posting this review I was contacted by the owner of this company with an offer to fix the outstanding work. However, a couple of weeks passed and absolutely no progress has been made.

21. März 2021
SUN STUDIO .London-Logo

Antwort von SUN STUDIO .London

Dear Bayo,

We understand that we might have been causing an issue. Please call or email us at sales8@sunstudio.london and we will immediately fix the issue.

We give a 10 year warranty on our balustrade systems (T and C s apply).

You can also enjoy 500 pounds voucher or any glass wall art 1m x 1m printed with your own design or any custom design rendered.

Looking forward hearing from you. Thank you.

Bewertet mit 1 von 5 Sternen

STAY AWAY !!!!

Yet anoher company that cannot be trusted and is stealing your money!!

Paid a deposit for a mirror, almost £900 for a larger project, but the mirorr never arrived. They said it became out of stock after I paid the deposit! But they refused to return the monies as they wanted me to chose something they actually can produce in their workshop...which is a totally different product. After waiting for several weeks I finally told them I will take them to court. I then received a threatening phone call from a Wembley police officer telling me to either 'sort it out " with the company or be arrested!! They actually reported me for stealing money from them!!! Krass.
No PCN given. When I tried to call Wembley police station and saw all the terrible reviews, I did not dare to take this matter further....these are very dubious circumstances
Please just stay away from this company !!!

3. März 2020
Bewertung ohne vorherige Einladung
SUN STUDIO .London-Logo

Antwort von SUN STUDIO .London

//Job Value: £800

Dear Anahita (Designer)

We are sorry that you had issues with purchasing an antique mirror for your client but unfortunately your review does not represent the truth.
You came to our factory with hand sketch of a mirror with approximate sizes of 800x 2000 and picked the mirror that you liked. You then paid a survey charge for us to come to get the exact measurements at your customers property.

When we visited the property, your client requested us to measure additional 3 mirrors with similar sizes in some other rooms. Unfortunately the stock that was available at that moment was only for 2 pieces and we recommended similar mirror that you did not like. The only fee that you paid was £150 + VAT for a technical survey. We have then emailed you the digital copy as per our agreement.

It is not our fault that initial enquiry was not representing true quantities.

Bewertet mit 1 von 5 Sternen

I used this company for a refurbishment…

I used this company for a refurbishment and at first they were very good however when a glass shelf they supplied for a mirrored surround fell off they were very rude and unhelpful and wanted over £400 to replace it taking no responsibility of their failure to install the shelf correctly. I would never deal with this company again

3. Oktober 2019
Bewertung ohne vorherige Einladung
SUN STUDIO .London-Logo

Antwort von SUN STUDIO .London

Dear Genny

We believe you have placed this review to a different companys profile as we are not a building or refurbishment company but a glass workshop and staricase refurbishment company and the glass that your builder could have potentially ordered from us was made to the exact specs as the order, and the workmanship quality at your property was to do with your builder and not ourselves

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