On my last call I was passed on to a very helpful specialist in New York called Tia. She was very helpful and helped me understand what was happening with my account. She was the only one that had the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Mehr ansehen
I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
Unternehmen hat geantwortet
What made my experience great is the manner in which the person who was speaking to me, she was awsome she had good knowledge in every questions I asked and was very polite. She started my day on a go... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Sunbit Now, Pay Over Time
Vom Unternehmen geschrieben
- For the things that matter most.
- Sunbit technology is used by millions of people to pay over time for auto service and repairs, dental treatments, home services, pet care, and more. The majority of people who apply are approved, every offer is personalized, interest rates are fair and transparent, and there are absolutely no late fees, origination fees, penalty fees, or penalty APRs. We also offer an invitation only fee-free credit card for our best customers.
Kontaktinformationen
PO Box 24010, 90024, Los Angeles, Vereinigte Staaten
- 1-855-678-6248
- sunbit.com
Prequalify today
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service is great everything is…
Customer service is great everything is east fast stress free highly recommend you guys are great!

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Amazing customer support
First, when you call the customer support line, you can talk to a real, live person within a minute or two, which is amazing in and of itself.
The ladies I spoke to are named Waki and Autumn and they were the most wonderful people to talk to! I am always trying to find new friends and these ladies are exactly who I’d want to be friends with.
It’s a shame that the best conversations and people aren’t found out and about but on a support line. 10 out of 10 experience.

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Great customer service
Great customer service. Very professional. Representative are very professional. Keep it up. Thank you.

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Customer Service
Yes, Customer Service Eric was very friendly, helpful and very knowledgeable.
Amazing service

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Good customer service really helpful…
Good customer service really helpful and have patience. We went through to the process to log into my account account.

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It was fun and easy and well…of course
It was fun and easy and well communication between staff and customer service

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Approved, then always restricted for no reason
"I was initially excited to get the Ollie's card since I shop there often, but this has been a total nightmare. I was approved quickly and everything seemed fine, but then the issues started. Like many others, my account was suddenly 'restricted' with zero explanation from Sunbit.
The most frustrating part is the constant runaround. Every time I call, they say the account is unrestricted and 'all set.' But as soon as I try to actually use the card, it declines at the register and goes right back to being restricted. It’s a constant loop of being told it's fine and then having it fail when it matters.
Even after jumping through hoops to verify my info, they canceled the card entirely at the 30-day mark. The customer service is a black hole. It feels more like an identity theft trap than a real credit card company. They 'approve' you just to pull the rug out a month later. Save yourself the headache and stick with a real bank. Absolutely would not recommend."

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Outstanding Customer Service
Outstanding Customer Service: The Sunbit Representative was very friendly and knowledgeable.

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The way that I have been handled in my…
The way that I have been handled in my journey with Sunbit.

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All of my questions were answered…
All of my questions were answered clearly and explained in detail. Representative was very patient and kind.

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She listened to what I said
She listened to what I said. Then solved my problem. Rachel. Very friendly. That kind of person you dont mind working to solve problems with.

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Great Customer Support
Representative I worked with was very knowledgeable. The service department I was at was very busy and I was nervous to let the representative off the phone until the transaction was complete; I asked if he minded staying on the phone and he said not at all ; that’s my job so however long it takes ; I REALLY appreciated that …

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Customer service rep
Customer service rep, was very very nice friendly and knew her Job.

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The young man that helped me was very…
The young man that helped me was very pleasant and helped me with the information I asked for.

Antwort von Sunbit
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.