I contacted support with a billing…
I contacted support with a billing question and received a helpful reply. The explanation was clear and I did not have to go back and forth several times.
11. August 2026
Bewertung ohne vorherige Einladung
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Unternehmensdetails
Vom Unternehmen geschrieben
SubCaddy is your Subscription Autopilot. Our AI helps you uncover, monitor, and cancel subscriptions that quietly drain your wallet - from forgotten free trials to unexpected recurring payments. Securely connect your email or bank account, and SubCaddy scans for active subscriptions, renewal dates, trial periods, and recurring charges. You stay in control: review what we find, choose what to keep, and cancel what you no longer need. No digging through inboxes, filling out cancellation forms, waiting on hold, or dealing with endless account settings. SubCaddy’s AI agents help manage the cancellation process for you, making it faster and less painful. Once a subscription is cancelled, you receive confirmation and can track your estimated savings over time. SubCaddy helps you stay ahead of renewals, avoid surprise charges, and keep more money where it belongs - in your wallet, not in another forgotten monthly plan.
Kontaktinformationen
Vereinigte Staaten
- subcaddy.com
2.8
Akzeptabel
12 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
finally caught an old charge
I had an old software subscription still being billed months after I stopped using it. Subcaddy brought it to my attention and made dealing with it much easier. I also like getting confirmation once something has been handled.
14. August 2026
Bewertung ohne vorherige Einladung
Wonderful
Wonderful - responsive, understanding and very generous. Highly recommend!
20. August 2026
Bewertung ohne vorherige Einladung
Very frustrating
What made me leave is that it kept telling me to sync my gmail, which is fine, but when I would go to do that it would tell me I needed to change my gmail settings in settings. Everthing was set up correctly with the correct permissions etc, so this was extremely frustrating. I was going around in circles so no point in continuing.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi there! I’m so sorry the Gmail sync kept sending you in circles even though your permissions were already set correctly. I can understand why that made Subcaddy too frustrating to continue with. Please email me at rebecca@subcaddy.com, and I’ll have the sync issue looked into properly.
Rebecca
Head of Customer Care
sono dei miserabili scammers
applicazione assolutamente inutile. in più inviate infinite email dopo il periodo di prova gratuito per evitare il rinnovo, hanno comunque addebitato abbonamento a prezzo pieno e non rispondono a nessuna mail. attenzione.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Ciao Massimo! Sono Rebecca, responsabile del servizio clienti di Subcaddy.
Mi dispiace che, nonostante le email inviate per evitare il rinnovo, ti sia stato addebitato l’abbonamento e che tu non abbia ricevuto risposta. I dettagli dell’abbonamento sono mostrati prima dell’acquisto, ma capisco la tua preoccupazione e vorrei verificare personalmente cosa è successo.
Scrivimi direttamente a rebecca@subcaddy.com indicando l’email utilizzata per l’acquisto e controllerò attentamente il tuo caso.
It is a Scam!
It is to help you cancel unwanted subscriptions, but you are imposable to chancel subscriptions to Subcaddy other than close your credit card. It’s a Scam.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi Gunnlaugur! I'm Rebecca, Head of Customer Care at Subcaddy.com.
I’m sorry that cancelling your Subcaddy subscription has felt so difficult that you believe closing your credit card is the only option. That’s understandably concerning.
You can reach me directly at rebecca@subcaddy.com with the email used for your subscription, and I’ll check your account and help clarify the cancellation status.
This is a scam!!
This is a scam!!! Dont buy! I send two e-mail to cancel my subscription but they never answered to me and they charge 33.90 euros on my credit card! Scam!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi Mrs. Silvia! Rebecca from Subcaddy here. I understand why seeing a €33.90 charge after sending two cancellation emails has caused serious concern. Please note the subscription details are displayed before checkout, though I’d like to carefully review what happened in your case. Send your account email to rebecca@subcaddy.com, and I’ll make sure this is looked into as a priority.
What a circus
What a circus. What an idiot I am for even thinking this was a good idea.
So now faced with cancelling my credit card and start again. That's probably the most productive way of ridding my self of legacy subscriptions. This joke being #1
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi John, Rebecca here, Head of Customer Care at Subcaddy. I'm sorry this experience left you feeling so frustrated. Kindly note that subscription terms are shown before purchase, but I understand this still felt unexpected and I'd like to review your case carefully. Please email me at rebecca@subcaddy.com with the email used for your purchase, and I'll personally look into what happened and see how we can help.
App not working
I am experiencing "something went wrong" error all the time. I sent an email to their support and it looks something went wrong... Again.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi, Rebecca from Subcaddy here. I'm sorry you've been running into repeated "Something went wrong" errors, especially after already reaching out by email. That isn't the experience we want you to have. Please email me directly at rebecca@subcaddy.com with the email address you used, and I'll make sure your case is reviewed personally and followed up as a priority.
This is a scam
This is a scam. It never connects to your accounts. It's a facade posing as an app. DO NOT USE
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Subcaddy
Hi Claire! Sorry to hear you've faced an issue with connecting your accounts to Subcaddy. Please drop us a line at support@subcaddy.com and we'll do our best to assist you with your case. In case you've reached out to our team already please add your email address to your review so we can find it in our system 🙌.
You were very helpful
You were very helpful, and you made is easy to unsubscribe, I’ve had nightmare cancelling subscriptions.
17. Juni 2026
Antwort von Subcaddy
Thank you for sharing this! We really glad unsubscribing felt easy and that our help made the process less stressful for you.
Brimanc4
Been waiting for my refund back into my account even after I asked to be removed from my subscription that’s why 1 star
17. Juni 2026
Antwort von Subcaddy
Hi Brian! We are sorry you’re still waiting for the refund. Kindly note it might take up to five business days, however, we'll double-check the status just to make sure.
UPD: Hi again! Ollie from Subcaddy here. Our customer care team informed me that you've asked for the subscription cancellation only, so I've passed them your request about refund. It should arrive shortly, I'll drop you a line as soon as it should be there.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.